Employee Assistnace Manual Flashcards
EAP services does not authorize release of employees information unless Magellan Healthcare is required under what circumstances
1) when records are lawfully subpoenaed
2) when individual expresses desire to hall themself or another person
3) if child or elder abuse is suspected
4) if individual confesses to a crime
Employees and their immediate family members are entitled to see number of sessions listed below at no cost under terms of bargaining unit contract
Excluded employees-7
Bargaining unit 5/7 - 7
Bargaining units 1,2,3,4,9,12,13,14,15,20 - 3
When an employee demonstrates substandard job performance/conduct, a commander/supervisor _____ consult with EAP to discuss appropriateness of management/supervisor
May
Magellan healthcare May be reached on what times?
24 hours a day, 7 days a week
A caller to Magellan healthcare will need to provide the following:
1) name of agency
2) bargaining unit number of the employee
3) general description of problem to be addressed
What is purpose of peer support program (PSP):
Prevent/lessen potential negative emotional/physical impact of a critical incident/unsafe practice can have on departmental employee and their family by providing emotional support/information/guidance/and assistance
What is a critical incident
Any event on/off duty involving actual or threatened death or serious injury, which has potential to create a sense of fear/helplessness/horror or general distress
What SHALL PSP consist of:
Volunteer uniformed employees, dispatchers, and associates
Volunteers for PSP must have been involved in at least:
1 critical incident and experienced some of the issues/feelings associated with such an event
All PSP activities are
Voluntary
A PSP volunteer cannot be found insubordinate for failure to divulge information under any administrative investigation of employee misconduct other than:
For criminal activities
If PSP volunteer while providing PSP services to an employee obtains information that they believe employee may be an immediate danger to themselves or others, they SHALL immediacy notify
Employees commander and office of employee safety and assistance (OESA) supervise who will assist in determining what steps should be taken
A PSP volunteer SHALL receive ___ hours of initial training by a contracted therapist and ___ hours of annual maintenance training
32 and 24
An off duty PSP volunteer will be allowed up to __ hours of compensating time off when approved by volunteers commander
4
What use of leave May be authorized for any employee receiving substance abuse treatment provided under supervision of a licensed health care specialist?
Sick leave, bereavement leave, use of accumulated sick leave credits
Employees will be advised that confidentiality of an employees request for help with substance abuse will be strictly maintained except for the following circumstances:
Criminal activity, subpoena, danger to self or others
The Critical Incident Response Team (CIRT) was developed to
- Provide assistance to the assigned command of any CHP employee killed or seriously injured in like of duty.
- services may be requested when an employee death or serious injury occurs off duty if event has significant impact on commands personnel
Critical incident stress debriefing (CISD) should be scheduled ___ to ___ hours post event or soon as possible thereafter
24 to 72
With approval of appropriate commissioner, the immediate commander may assign involved officer, public safety operator, public safety dispatcher, or public safety supervisor a suitable amount of time off if ___
- The appointed debrief counselor recommends the employee should not return to work for the specific period of time
- or in opinion of commander, administrative time off for employee would be reasonable and prudent
An employees attendance to a critical incident dress debrief is voluntary with the exception of a ____ incident. Employee involved should be required to attend but participation is voluntary
Shooting
Additional administrative paid time off granted to employees May be up to ___ days
5
Commanders or their designee SHALL refer uniformed employees involved in incidents of this nature to a CISD within _____ hours of incident
72
Immediate family members may be invited to a separate special group session but ____ not attend general CISDS
SHALL
Cancer Surviving Support Group (CSSG) volunteer SHALL receive ___ hours of initial trialing and ____ hours of annual training
16 and 8
All Military Support Program volunteers SHALL receive ___ hours of initial training by a professional and a minimum of ___ hours of annual maintenance training
16 and 8
Commanders SHALL ensure the department liability notice CHP ___, use of exercise equipment at CHP facilites/release of liability is clearly posted in vicinity of exercise equipment
430
