Employability Bowl 16-30 Flashcards

1
Q

What qualities do employers most want to see in their employees?

A
  • Dependability
  • Positive attitude
  • Willing to work in a team.
  • Willing to learn new tasks.
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2
Q

What are the 4 “Cs” of work success?

A
  • Get CLARIFICATION when unsure
  • COMMUNICATE needs clearly and politely
  • Seek CONFIRMATION that you did job correctly or made corrections
  • Accept CONSTRUCTIVE CRITICISM when improvement is needed
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3
Q

What kinds of behavior or talk might be considered “Sexual Harassment” if done or said in the workplace?

A
  • Making sexual remarks to a co-worker of the opposite sex.
  • Telling a dirty joke.
  • Displaying sexually explicit pictures in a work site.
  • Making an obscene gesture that could be considered sexual in nature.
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4
Q

What can you do to make a good impression at an interview?

A
  • Wear neat clean clothes appropriate for the job.
  • Make eye contact.
  • Sit up straight and be polite.
  • Be prepared with good questions.
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5
Q

What are some examples of “Good worker etiquette”?

A
  • You show respect for authority.
  • You are polite to your co-workers.
  • You don’t interrupt the conversations of others.
  • You don’t use bad language.
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6
Q

What rules should you always follow when filling out an application?

A
  • Know your personal information.
  • Know how to spell all information correctly.
  • Answer every question concisely and truthfully.
  • Print legibly using black ink.
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7
Q

What can you do to be known as a dependable employee/worker?

A
  • Come every day you are scheduled to work.
  • Be on time (punctual).
  • Do my assigned job the way I was taught.
  • Don’t make up excuses to leave work early.
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8
Q

What can happen when workers do not put SAFETY FIRST?

A
  • Worker can be seriously injured.
  • Worker can injure someone else.
  • Worker can cause damage to property or equipment.
  • Worker can be killed.
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9
Q

What can you do to correct the situation if you ever get written up?

A
  • Make sure you clearly understand what you did wrong.
  • Accept responsibility.
  • Make requested changes to your behavior or work immediately.
  • Check with your supervisor often for feedback on your changes.
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10
Q

Name 4 reasons why it is not appropriate to use cell phones at work.

A
  • It interferes with work productivity.
  • It’s rude.
  • It’s a distraction that can be a safety hazard.
  • It’s often times against company rules.
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11
Q

What are 4 things you should do or have done prior to having clocked-in at work.

A
  • Have work clothes/uniform on.
  • Have hands washed if working in any type of food service job.
  • Have personal belongings stored in appropriate area.
  • Know where your day’s workstation is.
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12
Q

How can home-related problems or other personal problems interfere with your job performance?

A
  • You can’t focus on your job completely.
  • It can cause you to be absent or late too often.
  • It can change your behavior or attitude.
  • It could make you not care about how well you perform or do your job.
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13
Q

What are characteristics of “Quality Work”?

A
  • No defects in production or service rendered.
  • Made or done according to COMPANY specifications.
  • No returns or complaints.
  • Meeting quotas or timelines.
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14
Q

What should your response to constructive criticism be?

A
  • Ask questions if you don’t understand criticism
  • Say, “OK, I’ll try to do better” or something similar
  • Immediately change work behavior or performance
  • Ask for feedback about changes you made
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15
Q

Name 4 most common reasons an employee might get “Written Up”.

A
  • For cash shortages.
  • For insubordination.
  • For eating in undesignated areas.
  • For tardiness
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