Employability Bowl 16-30 Flashcards
What qualities do employers most want to see in their employees?
- Dependability
- Positive attitude
- Willing to work in a team.
- Willing to learn new tasks.
What are the 4 “Cs” of work success?
- Get CLARIFICATION when unsure
- COMMUNICATE needs clearly and politely
- Seek CONFIRMATION that you did job correctly or made corrections
- Accept CONSTRUCTIVE CRITICISM when improvement is needed
What kinds of behavior or talk might be considered “Sexual Harassment” if done or said in the workplace?
- Making sexual remarks to a co-worker of the opposite sex.
- Telling a dirty joke.
- Displaying sexually explicit pictures in a work site.
- Making an obscene gesture that could be considered sexual in nature.
What can you do to make a good impression at an interview?
- Wear neat clean clothes appropriate for the job.
- Make eye contact.
- Sit up straight and be polite.
- Be prepared with good questions.
What are some examples of “Good worker etiquette”?
- You show respect for authority.
- You are polite to your co-workers.
- You don’t interrupt the conversations of others.
- You don’t use bad language.
What rules should you always follow when filling out an application?
- Know your personal information.
- Know how to spell all information correctly.
- Answer every question concisely and truthfully.
- Print legibly using black ink.
What can you do to be known as a dependable employee/worker?
- Come every day you are scheduled to work.
- Be on time (punctual).
- Do my assigned job the way I was taught.
- Don’t make up excuses to leave work early.
What can happen when workers do not put SAFETY FIRST?
- Worker can be seriously injured.
- Worker can injure someone else.
- Worker can cause damage to property or equipment.
- Worker can be killed.
What can you do to correct the situation if you ever get written up?
- Make sure you clearly understand what you did wrong.
- Accept responsibility.
- Make requested changes to your behavior or work immediately.
- Check with your supervisor often for feedback on your changes.
Name 4 reasons why it is not appropriate to use cell phones at work.
- It interferes with work productivity.
- It’s rude.
- It’s a distraction that can be a safety hazard.
- It’s often times against company rules.
What are 4 things you should do or have done prior to having clocked-in at work.
- Have work clothes/uniform on.
- Have hands washed if working in any type of food service job.
- Have personal belongings stored in appropriate area.
- Know where your day’s workstation is.
How can home-related problems or other personal problems interfere with your job performance?
- You can’t focus on your job completely.
- It can cause you to be absent or late too often.
- It can change your behavior or attitude.
- It could make you not care about how well you perform or do your job.
What are characteristics of “Quality Work”?
- No defects in production or service rendered.
- Made or done according to COMPANY specifications.
- No returns or complaints.
- Meeting quotas or timelines.
What should your response to constructive criticism be?
- Ask questions if you don’t understand criticism
- Say, “OK, I’ll try to do better” or something similar
- Immediately change work behavior or performance
- Ask for feedback about changes you made
Name 4 most common reasons an employee might get “Written Up”.
- For cash shortages.
- For insubordination.
- For eating in undesignated areas.
- For tardiness