Employability and Communication Skills

Question 1

What are Interpersonal skill?

Answer 1

Everyday skills used to communicate and interact with others.

Question 2

Why do employers ask for Interpersonal Skills?

Answer 2

As you are representing their company. Also, you need to be able to talk to colleges and customers.

Question 3

Why do you need Verbal communication skills?

Answer 3

So you can communicate with colleges when team working, in meetings, presenting and telephone conversations.

Question 4

Why do you need Written communication skills?

Answer 4

So you can communicate in a formal way. Also, so you can write formal reports, emails and use social networking.

Question 5

What is an example of non verbal communication?

Answer 5

Body language and eye contact

Question 6

Appropriate use of language

Answer 6

Formal language (customers), Informal language (colleges), technical and non technical

Question 7

What technical skills would a IT Technician need?

Answer 7

They will need to able to install software, install hardware components, use of variety of software, recovery of data, knowledge of operating systems, troubleshooting, ensure system is running smoothly and regularly do updates.

Question 8

What non technical skills would a IT Technician need?

Answer 8

Problem solving, ability to explain problems

Question 9

What technical skills would a Network manager need?

Answer 9

University degree in computer science and digital communcation

Question 10

What are the different barriers when trying to communicate with someone?

Answer 10

Language barriers, distance, technical language, different time zones, network reliability and reliability of your technology.