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Emergency Equipment > Emergency Procedures > Flashcards

Emergency Procedures Flashcards

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1
Q

What would determine an “unprepared” emergency landing and evacuation?

A

During sensations clearly those of an emergency

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2
Q

What would you shout if you experienced sensations clearly those of an emergency?

A

“Heads down, Stay down” “Heads down Stay down”

Read until the aircraft comes to a complete stop.

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3
Q

Who initiates an evacuation?

A

An evacuation is initiated from the fight deck, however cabin crew need to be alert to circumstances which may require them to initiate the evacuation, ie, smoke, fire, crew incapacitation.

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4
Q

When you hear the captain say “Evacuate, Evacuate” on land, what is the cabin attendants next actions?

A

UNFASTEN your seat belt
ACCESS the situation
OPEN useable exits
SHOUT

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5
Q

In a land evacuation, what do you shout once you have opened the exits?

A

“Unfasten your seat belts”
“Get out, get out”
“Come this way”

(Redirect where necessary)

“Move forward”
“Move to the rear”

(In case of crew incapacitation, direct passengers to a useable exit)

“Open useable exit”

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6
Q

What does NITS stand for?

A

NATURE of problem
INTENDED plan of action
TIME approximate for landing
SPECIAL requirements

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7
Q

What are the initial actions of the rear cabin crew in a prepared emergency?

A

Receive Nits briefing, acknowledge
Repeat to FA2
Retrieve and distribute Vital Action Cards
Check toilet unoccupied
Secure curtains
Stow and secure galley Don reflective vest
Make PA

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8
Q

What are the cabin crew brace commands?

A

“Heads down, Stay down”
“Heads down, Stay down”

(Repeat until the aircraft has come to a complete stop)

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9
Q

In what circumstances can cabin crew initiate an evacuation?

A

Smoke, Fire or Crew incapacitation

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10
Q

After passengers have evacuated the aircraft, what must the cabin crew do?

A

Check, Check, Collect, Leave

Check the cabin
Check the flight deck
Collect survival equipment
Leave by nearest exit

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11
Q

What are the cabin crew actions for post evacuation on land?

A 
Assemble
Head Count
Administer First Aid
Find Shelter
Signalling Aids
Maintain a log
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12
Q

What are the cabin crews actions for a post evacuation on water?

A 
Assemble
Keep calm
huddle together 
Swim to shore
Await rescue
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13
Q

State the Decompression Drill

A

Sit down and hold on
If near oxygen bottle, don mask once able
Otherwise wait until aircraft has levelled out
Assist passengers
Report to captain
Await further instructions

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14
Q

When landing is imminent, what is the information the cabin crew give to the pilots?

A

“All passengers prepared, Cabin secure”

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15
Q

State 3 final preparations in a prepared emergency landing?

A

Able bodied passengers in exits
Able bodied passengers with special needs passengers
Emergency exits clear

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16
Q

What does “Cabin Crew Be Prepared” mean?

A

This alerts the cabin crew to the fact that the situation is not dangerous, but may escalate.
Be prepared for a full evacuation on the command from the flight deck.

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17
Q

In an abnormal situation, if not a full evacuation, and the aircraft is parked on the gate, what is the procedure?

A

Rapid disembarkation?
Adjust cabin lighting
Emergency lighting
Open exits
Make PA “Vacate quickly, leave all hand luggage”
Disembark passengers quickly and orderly to terminal
Don reflective vest
Leave aircraft
Do not allow passengers to go back to aircraft
Report to captain

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18
Q

What is the procedure for an abnormal situation during critical phases of flight, when communicating safety related information only, during take-off and landing?

A

Contact flight deck using “Emer” button
Relay critical information only
Replace handset and await further instruction
Advise other FA using inter phone.

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19
Q

What is the PA for Rapid Disembarkation”

A

“Vacate Quickly, Leave all Hand luggage”

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20
Q

What are the 4 points for a fire on board?

A

Assess
Attack
Backup
Communicate

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21
Q

How would a crew member assess a a forward cargo hold fire?

A 
Severity 
Smoke
Location
PBE requirements
Feel door handle with back of hand
22
Q

In a rear cargo hold fire, what are the backup crew members actions?

A 
Communicate, info to flight deck
Don PBE, fire gloves
Retrieve fire extinguisher
Establish source of fire
Ensure fire is fully out
Douse with water
Monitor, throughout the flight
Don
Retrieve
Fire out
Douse 
Monitor
23
Q

What is the procedure if there is a fire in the toilet?

A 
Assess location and severity
Don PBE, fire gloves
Retrieve fire extingisher
Feel door handle with the back of your hand
Open door slightly
Stay low
Empty fire extinguisher into the toilet area
Shut door
Monitor
Communicate equipment used
Fire out or fire remains
24
Q

What PA would cabin crew make in a medical emergency?

A

“Is there a doctor or medical attendant on board”

25
Q

What is the bomb and violence threat PA on the ground?

A

“Vacate quickly, take all hand luggage”

26
Q

What is your 1st action in a Dangerous Goods Incident?

A

COMMUNICATE notify Captain

27
Q

What are the 8 steps to follow in a Dangerous Goods Incident?

A

COMMUNICATE, notify captain
IDENTIFY, “HOTUP”, owner, name, labelling (UN NUMBER)
FIGHT FIRE
PROTECT yourself and others
CONTAIN the item, UPK, plastic bags, double bag and lock in toilet
CLEAN UP, CONTROL, MONITOR
LANDING, items location, shower as soon as possible
REPORT, OSR, cabin log, potentially affected passengers, NZ security

28
Q

Who can carry a loaded firearm on board the aircraft?

A

No one

29
Q

What is the 3- strike policy for an unruly passenger incident?

A

ASK
TELL
WARN

30
Q

Where are the witness reports kept for an unruly passenger incident?

A

Cabin Flight Library

31
Q

State 3 points of aircraft refuelling and refuelling?

A 
FA to man passenger door
Door must be open
2nd exit must be available
Exits must be clear
Tail prop must be inserted
Seat belt signs off, seatbelts not fastened
No smoking sights illuminated
32
Q

If there is flight crew incapacitation, what is the PA from the flight deck?

A

“Flight attendant report to the flight deck immediately”

33
Q

State the procedure for no response from the flight deck

A

Inter-phone call
Flight deck door call
“Emer” button on the flight deck door

Will flash intermittently for 30 seconds, then solid green when unlocked. 10 seconds to enter.

34
Q

How many persons in custody can be carried on the ATR?

A

2
To be seated in either rows 2 or 3
Window seat.
If 2 Persons in custody, and 1 minder, then they 2 person in custody have to sit side by side and the minder in adjacent isle seat.
Cannot be seat in exit
Minimum 1 row between UM and person in custody

35
Q

State the cabin crew brace positions, forward and rear in an emergency

A

Forward… Back of head placed firmly on back of crew seat

Rear…. Chin placed on sternum, to prevent kickback on impact

36
Q

What does SDODAR mean?

A 
SAFTEY
DIAGNOSE
OPTIONS
DECISIONS 
ASSIGN
REVIEW
37
Q

When dealing with a fire, what are the 1st crew member to the scene and back ups responsibilities?

A

Assess (2nd advise flight crew “smoke/fire” in ……)
Attack
Backup
Communicate

38
Q

After a PED fire, what information needs to be obtained after landing?

A 
Make and model of device
Original battery or secondary
Photo
Location, seat number
Owners details, name, address
39
Q

What oxygen would be offered to passengers in a decompression?

A

Fixed

If below 10,000 feet, portable can be offered to elderly and sick

40
Q

How many fixed oxygen outlets on the ATR?

A

18

41
Q

What oxygen should the flight attendant don in a decompression?

A

Portable

Oxygen bottle under each cabin crew seat

42
Q

When briefing passengers in row 1 in a prepared emergency landing, what are you briefing them on?

A 
How to open
Where to throw it
When to open
When not to open, smoke, fire, obstructions 
Do not open in flight
Only open if crew incapacitated
43
Q

What are the procedures for the following emergency situation?

Prepared Emergency Landing

A 
Receive instructions, NITS, acknowledge
FA2 information
Retrieve Vital Action Cards, and distribute
Check and lock toilet
Secure curtains
Stow and secure galley
Don reflective vest 
Make PA
Able bodied passengers in exit
Able bodied passengers with special needs
Infants
Children
Luggage in overhead lockers
Emergency Equipment unobstructed
Emergency exits clear 
Reassure passengers if you have time
Adjust cabin lighting

Emergency lighting
Strap in, full harness
“All passengers prepared, Cabin secured”

“This is the Captain, Brace for impact”

44
Q

What is the procedure for the following emergency situation

Emergency Evacuation

A

“Evacuate, Evacuate”

Unfasten your seatbelt
Assess
Open
Shout

“Unfasten your seatbelt”
“Get Out, Get Out”
“Come this way”

“Unfasten your seatbelt”
“Fit your life jacket”
“Get Out, Get Out”
“Come this way”

Check
Check
Collect survival equipment
Leave

45
Q

What are the procedures for the following Emergency Evacuation?

Rapid Disembarkation

A

Flight Deck “Rapid Disembarkation”

Open exit passenger door
Deliver PA

“Vacate quickly, leave all hand luggage”
Repeat
Be aware if tail prop not inserted

46
Q

If you get “Cabin Crew be prepared” in the air, what is the procedure?

A 
Secure the galley and cabin
Deliver PA
“Excuse me, the pilots are aware of a technical issue. Please power off and stow all electronic devices, Thank you”
Adjust cabin lighting
Turn emergency lights on
Occupy crew seat, full harness
Await further instructions
47
Q

What procedure should you follow if you receive a bomb threat from a passenger?

A

FA2 to inform FA1
FA1 to inform Captain
Passenger to be immediately off loaded
All passengers bags to be located and isolated
Local airport law enforcement agency to be informed
Passenger not to be uplifted for travel until investigation completed
Departure of flight is not to be delayed to accomodate passenger

48
Q

In a Crew Under Duress situation, how would you alert the flight crew?

A

“ This is Kelly, Seventy Five Hundred, I must come to the flight deck immediately”

49
Q

What are the cabin crew actions in a hijacking, terrorism situation?

A 
Attempt calm and control
Under no circumstances to enter flight deck
Form a plan
Maintain communication with flight crew
Stay with hijackers if possible
Work as a team
Avoid technical advice
Food, drink, sleep for passengers
Fluid intake for hijackers
Once landed, try to disembark with passengers
Follow instructions from authorities
50
Q

You are dealing with a dangerous goods spillage onboard, what actions would you take if the dangerous goods was a spilled liquid?

A 
Communicate 
Identify / HOTUP, UN Number, Owner
Fight fire
Protect / Yourself and Others
Contain
Clean Up, Control, and Monitor
Landing
Report
51
Q

5

A

Emergency Equipment (2 decks)

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