Elicitation and Collaboration

Question 1

4.1 Prepare for Elicitation

Answer 1

• define scope and the desired outcomes of the elicitation activity, consider the stakeholders involved and the goals of the initiative.
• needs, stakeholder engagement
• understand scope of elicitation
• select elicitation techniques
• plan logistics
• supporting docs
• prepare stakeholders

Question 2

4.2 Conduct Elicitation

Answer 2

• draw out, explore, and identify information relevant to the Change. (collaborative, research, experiment)
• elicitation activity plan
• facilitate activity
• record outcomes

Question 3

4.3 Confirm Elicitation Results

Answer 3

• check the information gathered during an elicitation session for accuracy and consistency with other information. (identify problems and resolve them)
• elicitation results
• compare elicitation results With other sources
• compare results With other activity results

Question 4

4.4 Communicate Business Analysis Information

Answer 4

• ensure stakeholders have a shared understanding of business analysis information.
• BA information, stakeholder engagement
• objectives and format of communication (formal, informal, presentative documentation)
• ## communicate/share BA package

Question 5

4.5 Manage Stakeholder Collaboration

Answer 5

• to encourage stakeholders to work towards a common goal.
• stakeholder engagement approach, BA performance assessment
• gain agreement on commitments
• monitor engagement
• collaboration

Question 6

prepare
conduct
confirm
communicate
manage