Elements Of Communication Process

Question 1

Referent

Answer 1

The event that starts the conversation this could be messages, sounds, ideas, or sensations

Question 2

Sender

Answer 2

The person who encodes and delivers the message

Question 3

Receiver

Answer 3

Person who decodes and receives the messages

Question 4

Message

Answer 4

Content of the communication sometimes it’s taken the wrong way because of how people perceive it so be clear and direct when communicating. Ex. Someone crossing their arms and standing could mean their annoyed or that there cold

Question 5

Channels

Answer 5

Ways of conveying the message. Ex face-to-face (verbal channel), texting (written channel), tone and facial expressions (non-verbal channel)

Question 6

Feedback

Answer 6

Message returned by receiver (response) nurses are usually the ones asking for clarification to make sure clear communication has happened

Question 7

Interpersonal variables

Answer 7

Personal factors that can effect the way communication is perceived. Ex experiences, cultural backgrounds or anxiety or pain all play a role in personal factors

Question 8

Environment

Answer 8

Setting of the interaction taking place. Ex noise, lack of privacy, discomfort