Electronic Commerce Software, Hardware & Web Design

Question 1

Catalog

Answer 1

organised listing of goods/services offered for sale. Unlike in physical store, web store advantage is a single product may appear in multiple categories online. ex: branded jewellery can be listed category. gift for her category, and under the specific brand category.

Question 2

Static Catalog

Answer 2

a simple list written in HTML, codes that can be displayed on a single web page. Must edit HTML to add or delete items.

Question 3

Dynamic Catalog

Answer 3

stores information about the items in a database which is accessible to the server that is running the website itself. Dynamic catalog can feature photos, detailed descriptions and a search tool that allows customers to search for an item and determine its availability.

Question 4

Function of Databases

Answer 4

database management software allows users to enter, edit, update, retrieve database information in the database

Question 5

Cloud Computing

Answer 5

sometimes called infrastructure as a services (IaaS) or platforms as a services (PaaS). Largest cloud computing service providers include amazon, microsoft, ibm, and google.

Question 6

Normal Concern of using Cloud Computing

Answer 6

Security, Privacy, Continuity, and Reliability

Question 7

Site Style

Answer 7

an effective website design will have a style that is communicated through use of colour, images, typhography, and layout. This should support the way a product is positioned with its brand.

Question 8

Site Personality

Answer 8

ex. formal or fun, has to be consistent with target audience

Question 9

Site Organisation

Answer 9

exact, information is naturally indexed. ambiguous, information requires classification by topice, by task, by audience. Hybrid, exact + ambiguous.

Question 10

Site Navigation

Answer 10

user can move around the site easily to find information or make transaction.

Question 11

Page Elements

Answer 11

headers, footers, navigation element and location.

Question 12

Resizing

Answer 12

a good page layout design should allow for the user to change the size of text or work with different monitor resolutions.

Question 13

Consistency

Answer 13

page layout should be similar for all areas of the site unless more space is required.

Question 14

Printing

Answer 14

layout should allow for printing or provide an alternative printing format.

Question 15

Common errors on content design

Answer 15

oo much knowledge or assuming that the visitor knows about the company, its product and services; using internal jargon about products, services or departments - using undecipherable acronyms.

Question 16

Good content design

Answer 16

never include too much on a single page, except when presenting lengthy information such as a report; breaking text into units of 5-6 lines at most, users can scan rather than read information on web pages; using lists with headline text in larger font; using hyperlinks to decrease page sizes or help achieve flow, either by linking to another section or linking to another page.