E.I. Flashcards
Emotional Intelligence & the Components of Our Mind
What is the 4 dimensions of a person?
physical, emotional, mental, and spiritual.
What does the physical dimension entail, and what energy does it hold?
a healthy body: strength and endurance
What does the mental dimension entail, and what energy does it hold?
a healthy mind: feeding, challenging, growing the mind
What does the emotional dimension entail, and what energy does it hold?
a healthy heart: positive emotions, managing energy
What does the spiritual dimension entail, and what energy does it hold?
a healthy spirit: purposeful, serving a cause, faithful to self
What is emotional intelligence?
the ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships
what does emotional intelligence consist of?
self-awareness, social awareness, self management, and relationship management
what percentage of career failures are caused by a lack of crucial emotional competencies?
75%
When emotional intelligence is strengthening within oneself, it affects…?
personal and professional self-development, team, section or shift, agency or department, and family.
what are the two things we run into problems with when it comes to emotional intelligence?
1.) are not aware of our emotions and 2.) we suffer from a trigger event
what is a prolonged emotional reaction called?
trigger event
intense emotions such as fear, anger or anxiety activations our sympathetic nervous system, which is…?
flight or fight syndrome
emotional intelligence requires effective communicationbetween the emotional brain and the rational brain. what is the two referred to scientifically?
the emotional brain refers to the limbic system, and the rational brain refers to the pre-frontal cortex
what is emotional self-awareness?
the ability to recognize your emotions in the moment and understand your tendencies in various situations.
what is emotional self-management?
the ability to manage your emotional reactions to people and situations and to direct your behavior toward positive outcomes
what is emotional social awareness?
the ability to accurately assess the emotions of people around them and understand what is happening
what is relationship management?
the ability to use the awareness of your own emotions and the emotions of others to effectively manage interactions (contacts) successfully
operating at a “hyper-state” of vigilance coupled with a suspicious mindset, as an officer, makes you more susceptible to what?
to the emotional hijacking of the sympathetic nervous system (flight or fight syndrome)
What is emotional intelligence about?
being in charge of your emotional system to ensure you make rational decisions rather than emotional ones.
what is neuroplasticity?
the capacity of the nervous system to develop new neuronal connections; its what enables us to develop and increase our emotional intelligence
