Effective Supervisory Practices Flashcards
As a supervisor you are
- Vital link between organization’s vision and day to day activities that contribute to make that vision a reality
- connection between leaders who established stratwgic goals and boots on the ground
- glue that holds team and project together
Challenges that todays public sector supervisors face are:
- growing workload with shrinking resources
- frequently changing priorities and needs
- a diverse and multicultural workforce
- high expections from citizens seeking beat returns for tax dollar
Supervisory responsibility include:
- team produces high quality work and exceptional customer service
- leading, developing, supporting, coaching and motivating
Focus on establishing direction, aligning employees based on the direction and motivating and inspiring employees to succeed:
Leading
Focuses on short term results:
Managing
Produces change, w/ emphasis on achieving long-term outcome:
Leading
Keeps things running, that is, the day to day operations of an organization:
Management
Looks to the future:
Leadership
When do you become a leader not a boss:
When you develop leadership along with management skills
One of the toughest challenges you’ll face if you are a new officer is:
Becoming a boss to your former co-workers and friends
Becoming a successful supervisor require making changes:
Rethinking your relationship with work friends who are now subordinates
Letting go of tasks you use to do
Keeping an eye out on the bigger picture Long-term goals
Team spirit grows out-of:
A sense of pride and belonging
With empowerment comes:
Accountability
Leading a team can be very rewarding experience, especially when you focus on:
Building skills needed to empower team
Effective supervisors encourage team members to :
Participate in many decisions
-planning
-goal setting
-scheduling
-allocating resources
