Effective Relations

Question 1

Explain how the 4 main factors of conflict can result in conflict?

Answer 1

Rates of pay-quite simply, unions & employees will want to maximise pay & employers will attempt to keep labour costs down.
Introducing machinery-machinery often results in redundancies & employees may have to be re-trained which can act as a burden.
Flexible working-a firm may want employees to work on inconvenient times e.g. Night shifts & employees may be unwilling.
Work conditions-unions & employees may push for the best facilities possible where as employers may see this as an unnecessary cost.

Question 2

State 5 ways in which communication can take place.

Answer 2

1. Meetings
2. Email
3. Presentations
4. Intranet (internal Internet)
5. Video conferencing

Question 3

What are 4 industrial actions employees can take?

Answer 3

• strike
• overtime ban
• go slow or work to rule
• sit ins or work ins

Question 4

What are 4 typical factors that often result in conflict?

Answer 4

• rates of pay
• flexible working
• introductory of machinery
• work conditions