Effective listening skill

Question 1

what are the 5 types of skills?

Answer 1

viewing, reading, listening, speaking, writing

Question 2

Be attentive, but also relaxed.
When someone is talking, pay attention to what the person is saying: what step is this?

Answer 2

step 2

Question 3

Wait for the speaker to pause before you ask for clarification: what step is this?

Answer 3

step 6

Question 4

Listen to the words and try to picture what the speaker is saying. Allow your mind to create a mental model of the information being communicated: what step is this?

Answer 4

step 4

Question 5

Pay attention to what is not said and be alert to nonverbal cues.When you are listening, remember
that words convey only a fraction of the message: what step is this?

Answer 5

step 10

Question 6

Give the speaker regular feedback. By just nodding and showing your understanding through appropriate facial expression: what step is this?

Answer 6

step 9

Question 7

Keep an open mind. While you’re listening, do not judge the other person nor criticize mentally things that he or she is saying. Listen without jumping into conclusions: what step is this?

Answer 7

step 3

Question 8

🞄 If the speaker is present, face the speaker and maintain eye contact.: what step is this?

Answer 8

step 1

Question 9

Do not interrupt and impose your own ideas: what step is this?

Answer 9

step 5

Question 10

🞄 Question the speaker only to ensure understanding of his or her message. The questions that you should raise should not lead in directions that have nothing to do with what is being talked about: what step is this?

Answer 10

step 7

Question 11

Try to feel what the speaker is feeling. Empathy is the heart and soul of good listening: what step is this?

Answer 11

step 8