Effective Group Members

Question 1

7 Guidelines for Effective Groups

Answer 1

1. Establish clear, operational, relevant group goals that create positive interdependence and evoke commitment.
2. Establish effective, two-way communication.
3. Ensure everyone has the opportunity to influence others and contribute to outcomes. They will be accountable to themselves and the team.
4. Match decision-making procedures with the needs of the situation.
5. Engage in constructive controversy by challenging each other’s conclusions and reasoning.
6. Ensure leadership and participation are distributed among all members.
7. Face conflicts of interests and engage in integrative negotiations to resolve them.

Question 2

Conflict of Interest

Answer 2

When one group member has opposing goals when compared to the rest of the group.
Notice and discuss conflicts of interest in order to work together in a positive and effective way.

Question 3

Problem Solving Strategy - Constructive Controversy

Answer 3

Draw a Conclusion
State Your Case
Hear Different Conclusions
Feel Uncertain
Search for Better Understanding

Question 4

3 Ways to Increase Positive Attributes

Answer 4

Trust
Goal Setting
Communication

Question 5

Name 3 Trust Attributes

Answer 5

1. Takes time, is a risk and has multiple rewards.
2. Trustworthy Behaviour
3. Trusting Behaviour

Question 6

2 Positive Attributes of Goal Setting

Answer 6

1. Achieve consensus to reduce hidden agendas

2. Encourage clear, operationally defined goals

Question 7

2 Positive Attributes of Communication

Answer 7

1. I- or We-statements instead of You-statements

2. Involves listening as well as being listened to

Question 8

You-Statements

Answer 8

Implies that one group member is responsible for all failing or achieving

Question 9

I-Statement OR We-Statement

Answer 9

Members can work together

Gets the point across that something is missing but does not imply blame

Question 10

3 ways to become effective group members?

Answer 10

1. Understand what needs to change
2. Practice positive change in real-life situations
3. Focus on creating positive change

Question 11

3 ways of becoming effective members over time

Answer 11

1. Education
2. Experience
3. Conscious focus on change