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Healthcare, Law and Professionalism module 7 > Effective communication > Flashcards

Effective communication Flashcards

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1
Q

what is a compliant

A

any expression of dissatisfaction by a patient

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2
Q

what can you do to effectively communicate

A

CLEAR
connect
listen
empathise
ask
review and check

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Healthcare, Law and Professionalism module 7 (8 decks)

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