Educate User Groups Flashcards
Aim of program
The issue identified and the reaosn for education proram
contingency
Plan B or the back up plan that can be used as an alternative action if expected resukts fail
Regular user
regular users requently visit the facility or use the activity resources on a regualar basis
New users/ spectators
Newly users could be joining the gym or club for the first time and need directional information
Occassional users
occasional users are those who do not use the facility on a regular basis, they may need reminding of how things work.
Observation
Observing the users, they may be having trouble with a piece of equipment
Conversation
Speaking with the user group
Feedback
Feedbackb through complaints
Record data
available data e.f memeberships decreasing
Who is user group
consider who are the audience of presentayion, their interest and how to engage and communicate with them in the most effective way
Equipment and resources
equipmentst and resources you need to conduct your education program depends on the presentation technique
E.g Face-to-face
Cultural and Linguistic
ensuring no issues reading the educational content. It may beed to be translated to another language or use simple and hsort words for kids
Disability and learning difficulties
modify presentation to allow those with diability or learning difficulty to dead, view, listen and acess educatiuonal materials
Budget/Time available
How much do you have to spend on educational program and how quiclkly does it need to be implemented
Social media
Pros
- quick and easy
- cost effective
Cons
- negative comments
- inability to track who has seen post
