Edexcel-Cultural and social factors 4.3 Flashcards
Cultural differences
Businesses need to understand cultural differences such as values, beliefs and traditions and adapt their marketing strategies accordingly.
Different tastes
Businesses must ensure that their products and services are adapted to meet local preferences.
Language
Businesses must ensure that their marketing messages are translated accurately and appropriately.
Language example
Kfc’s slogan translated negatively in Chinese culture.
Unintended meanings
Unintended meanings can arise when businesses use images, symbols, or language that have different connotations in different cultures.
Unintended meanings example
the colour white symbolises purity and innocence in Western cultures, but it represents death and mourning in some Asian cultures
Inappropriate or inaccurate translations What must businesses use?
professional translation services and consult with local experts.
What can inappropriate or inaccurate translations lead to?
Loss of credibility, legal implications, and damage to brand reputation.
Inappropriate branding or promotion
Occurs when businesses use images, symbols, or language that are offensive or inappropriate in different cultures.
Inappropriate branding or promotion examples
A Dolce & Gabbana advert showed a Chinese model attempting and failing to eat various Italian dishes with chopsticks.