Economic Characteristics of Airline Business Flashcards
1
Q
What is Growth Merger?
A
Many airlines forming into one
2
Q
What are the most important factors when choosing an airline?
A
Price Sale channels Hours of Business Responsiveness Integrity Expertise Attitude of Staff Punctuality Fulfillment Accessibility Customer Care Safety
3
Q
What are the two biggest expenses in an Airline?
A
Labor and Fuel
4
Q
What is Aircraft MRO?
A
Aircraft Maintenance Repair Overhaul
5
Q
What are the three big alliance in the Airline Industry?
A
OneWorld
Star Alliance
SkyTeam