EBS Fajar Secondary School Mid Year Exam Paper Flashcards

1
Q

Why is it important to cross present merchandise?

A

It is to promote and increase the customer’s interest on the products.

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2
Q

What is telephone survey?

A

Getting the customers to give quick answers to simple questions through face to face interview.

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3
Q

What is internet survey?

A

To find out which brands of products are commonly bought by customers.

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4
Q

What is business tourist?

A

People who come here to discuss a business project with a local company.

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5
Q

What is medical tourist?

A

People who have to come to another country to get their illness treated.

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6
Q

What is resort hotel?

A

A resort is a place used for relaxation or recreation, attracting visitors for vacations and/or tourism. Resorts are places, towns or sometimes commercial establishment operated by a single company.

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7
Q

What is a hostel?

A

Hostels provide budget-oriented, sociable accommodation where guests can rent a bed, usually a bunk bed, in a dormitory and share a bathroom, lounge and sometimes a kitchen.

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8
Q

What is housekeeping?

A

Housekeeping refers to the management of duties and chores involved in the running of a household, such as cleaning, cooking, home maintenance.

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9
Q

What is accountant?

A

An accountant is a practitioner of accounting or accountancy, which is the measurement, disclosure or provision of assurance about financial information that helps managers.

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10
Q

What is receptionist?

A

A receptionist is an employee taking an office/administrative support position.

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11
Q

What is economy?

A

Financial status of the country.

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12
Q

What is Demographic?

A

Age group, gender.

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13
Q

What is social?

A

Customs and attitudes.

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14
Q

What is technological?

A

Current technologies.

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15
Q

What is global?

A

Awareness of was and civil unrest.

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16
Q

What is store design?

A

Retail design is a creative and commercial discipline that combines several different areas of expertise together in the design and construction of retail space.

17
Q

Should employees have short and clean hair?

A

True

18
Q

Goods-producing

A

Rice farm and Seafood factory

19
Q

Purpose of a business is to meet the customers __ and __.

A

Needs and wants

20
Q

Why is it important for employees in retail industry to find out customer’s needs and wants?

A

In order to solve what they require, it is important to know their needs and wants.

21
Q

Give some of services

A

Tuition centre

22
Q

What is economy?

A

Financial status of the country.