EASE OF DOING BUSINESS AND EFFICIENT GOVERNMENT SERVICE DELIVERY ACT OF 2018

Question 1

The process or transaction between applicants or requesting parties and government offices or agencies involving applications for any privilege, right, reward, license, clearance, permit or authorization, concession, or for any modification, renewal or extension of the enumerated applications or requests which are acted upon in the ordinary course of business of the agency or office concerned
a. Front Line Service c. Citizen’s Charter
b. Civil Service d. Government Service

Question 2

What government services are covered by Ease of Doing Business and Efficient Government Service Delivery Act of 2018?
a. Government services covering business transactions
b. Government services covering non-business transactions
c. Both A and B
d. Neither A nor B

Question 3

Which of the following is not covered by Ease of Doing Business and Efficient Government Service Delivery Act of 2018?
a. Government owned and controlled corporations (GOCCs)
b. Local government units (LGUs)
c. Government instrumentalities located abroad
d. National government offices and agencies
e. None of the above

Question 4

They refer to sets of regulatory requirements that a business entity must comply with to engage, operate or continue to operate a business, such as, but not limited to, collection or preparation of a number of documents, submission to national and local government authorities, approval of application submitted, and receipt of a formal certificate or certificates, permits, licenses which include primary and secondary, clearances and such similar authorization or documents which confer eligibility to operate or continue to operate as a legitimate business
a. Business-related transactions c. Related party transactions
b. Arms length transactions d. Unrelated party transactions

Question 5

Applications or requests submitted by applicants or requesting parties of a government office or agency which only require ministerial actions on the part of the public officer or employee, or that which present only inconsequential issues for the resolution by an officer or employee of said government office
a. Simple transactions c. Highly technical application
b. Complex transactions d. None of the above

Question 6

Applications or requests submitted by applicants or requesting parties of a government office which necessitate evaluation in the resolution of complicated issues by an officer or employee of said government office, such transactions to be determined by the office concerned
a. Simple transactions c. Highly technical application
b. Complex transactions d. None of the above

Question 7

An application which requires the use of technical knowledge, specialized skills and/or training in the processing and/or evaluation thereof
a. Simple transactions c. Highly technical application
b. Complex transactions d. None of the above

Question 8

A single common site or location, or a single online website or portal designated for the Business Permit and Licensing System (BPLS) of an LGU to receive and process applications, receive payments and issue approved licenses, clearances, permits, or authorizations
a. One Stop Shop Business c. Business One Stop Shop
b. Common Site Business d. Common Location Business

Question 9

It shall serve as a central system to receive applications and capture application data involving business-related transactions, including primary and secondary licenses, and business clearances, permits, certifications or authorizations issued by the LGUs
a. Central Business Center c. Central One Stop Shop
b. Central Business District d. Central Business Portal

Question 10

Any regulation, rule or administrative procedure or system that is ineffective, or detrimental in achieving its intended objectives and as a result, produces slow, suboptimal, and undesirable social outcomes
a. Blue tape c. Brown tape
b. Red tape d. Black tape

Question 11

It refers to the government agency, attached to the Office of the President, entrusted with the implementation of Ease of Doing Business and Efficient Government Service Delivery Act of 2018
a. Anti-Fixer Authority c. Anti-Influencer Authority
b. Anti-Red Tape Authority d. Anti-Bureaucracy Authority

Question 12

Which is false regarding Anti-Red Tape Act/ Ease of doing Business Law?
a. To eliminate bureaucratic red tape, avert graft and corrupt practices and to promote transparency and sustain ease of doing business, the DOST shall be primarily responsible in establishing, operating and maintaining a Central Business Portal or other similar technology, as the DOST may prescribe
b. All government agencies including departments, bureaus, offices, instrumentalities, or government-owned and/or -controlled corporations, or local LGUs shall set up their respective most current and updated service standards to be known as the Citizen’s Charter in the form of information billboards which shall be posted at the main entrance of offices or at the most conspicuous place, in their respective websites and in the form of published materials written either in English, Filipino, or in the local dialect
c. Except during the preliminary assessment of the request and evaluation of sufficiency of submitted requirements, no government officer or employee shall have any contact, in any manner, unless strictly necessary with any requesting party concerning an application or request. This principle is known as zero-contract policy
d. If the granting authority in the government fails to approve or disapprove an application for a license, clearance, permit, certification or authorization within the prescribed processing time under Ease of Doing Business Law, said application shall be deemed approved

Question 13

It refers to respective most current and updated service standards of any government agency in the form of information billboards which shall be posted at the main entrance of offices or at the most conspicuous place, in their respective websites and in the form of published materials written either in English, Filipino, or in the local dialect, that detail the processing of business transactions in a specific government agency
a. Citizen’s Bill of Rights c. Citizen’s Protection
b. Citizen’s Charter d. Citizen’s Check and Balance

Question 14

The Citizen’s Charter shall detail the following
a. The maximum time to conclude the process
b. The document/s to be presented by the applicant or requesting party, if necessary
c. The amount of fees, if necessary
d. All of the above

Question 15

No government officer or employee shall have any contact, in any manner, unless strictly necessary with any applicant or requesting party concerning an application or request
a. Zero contract policy c. Two contract policy
b. One contract policy d. Three contract policy

Question 16

Statement I: All officers or employees shall accept written applications, requests, and/or documents being submitted by applicants or requesting parties of the offices or agencies
Statement II: The receiving officer or employee shall immediately inform the applicant or requesting party of any deficiency in the accompanying requirements
a. Only Statement I is true c. Both are true
b. Only Statement II is true d. Both are false

Question 17

Statement I: Except during the preliminary assessment of the request and evaluation of sufficiency of submitted requirements, no government officer or employee shall have any contact, in any manner, unless strictly necessary with any applicant r requesting party concerning an application or request
Statement II: All government agencies including LGUs shall adopt a zero-contract policy
a. Only Statement I is true c. Both are true
b. Only Statement II is true d. Both are false

Question 18

Statement I: The head of the office or agency shall not be held accountable to the public in rendering fast, efficient, convenient and reliable service
Statement II: All transactions and processes are not deemed to have been made with the permission or clearance from the highest authority having jurisdiction over the government office or agency concerned
a. Only Statement I is true c. Both are true
b. Only Statement II is true d. Both are false

Question 19

Statement I: No application or request shall be returned to the applicant or requesting party without appropriate action
Statement II: In case an application or request is disapproved, the officer or employee who rendered the decision shall send a formal notice to the applicant or requesting party within the prescribed processing time, stating therein the reason for the disapproval
a. Only Statement I is true c. Both are true
b. Only Statement II is true d. Both are false

Question 20

Statement I: Any denial of application or request for access to government service shall be fully explained in writing, stating the name of the person making the denial and the grounds upon which such denial is based
Statement II: Any denial of application or request is not deemed to have been made with the permission or clearance from the highest authority having jurisdiction over the government office or agency concerned
a. Only Statement I is true c. Both are true
b. Only Statement II is true d. Both are false

Question 21

Statement I: If a government office or agency fails to approve or disapprove an original application or request for issuance of license, clearance, permit, certification or authorization within the prescribed processing time, said application or request shall not be deemed approved
Statement II: If a government office or agency fails to act on an application or request for renewal of a license, clearance, permit, certification or authorization subject for renewal within the prescribed processing time, said license, clearance, permit, certification or authorization shall not automatically be extended
a. Only Statement I is true c. Both are true
b. Only Statement II is true d. Both are false

Question 22

The time consumed by an LGU or National Agency (NGA) from the receipt of an application or request with complete requirements accompanying documents and payment of fees to the issuance of certification or such similar documents approving or disapproving an application for request
a. Approved time c. Completed time
b. Documented time d. Processing time

Question 23

All applications or requests submitted shall be acted upon by the assigned officer or employee within the prescribed processing time stated in the Citizen’s Charter which shall not be longer than _____ working days in the case of simple transactions from the date the request and/or complete application or request was received
a. One c. Three
b. Two d. Four

Question 24

All applications or requests submitted shall be acted upon by the assigned officer or employee within the prescribed processing time stated in the Citizen’s Charter which shall not be longer than _____ working days in the case of complex transactions from the date the request and/or complete application or request was received
a. Four c. Six
b. Five d. Seven

Question 25

For applications or requests involving activities which pose danger to public health, pubic safety, public morals, public policy and highly technical application, the prescribed processing time shall in no case be longer than ______ working days or as determined by the government agency or instrumentality concerned, whichever is shorter
a. 10 c. 20
b. 15 d. 25

Question 26

If the application or request for license, clearance, permit, certification or authorization shall require the approval of the local Sangguniang Bayan, Sangguniang Panlungsod, or the Sangguniang Panlalawigan as the case may be, the Sanggunian concerned shall be given a period of _____ working days to act on the application or request, which can be extended to another _____ working days
a. 45; 20 c. 7; 20
b. 20; 20 d. 3; 7

Question 27

What is the maximum period for issuance of certification of fire incident for fire insurance purposes by Bureau of Fire and Protection (BFP)?
a. No longer than twenty (20) working days, and may be extended only once for another twenty (20) working days
b. No longer than ten (10) working days, and may be extended only once for another ten (10) working days
c. No longer than thirty (30) working days, and may be extended only once for another thirty (30) working days
d. No longer than forty (40) working days, and may be extended only once for another forty (40) working days

Question 28

The number of signatories in any document shall be limited to a maximum of _____ signatures which shall represent officers directly supervising the office or agency concerned
a. Two c. Four
b. Three d. Five

Question 29

Statement I: Business permits shall be valid for a period of 2 years
Statement II: The city/municipality may have the option to renew business permits within the first month of the year or on the anniversary date of the issuance of the business permit
a. Only Statement I is true c. Both are true
b. Only Statement II is true d. Both are false

Question 30

Statement I: Issuance of the certification of fire incident for fire insurance purposes shall in no case be longer than 20 working days and may be extended only once for another 20 working days
Statement II: The BFP or any of its officials or employees may recommend specific brands of fire extinguishers and other fire safety equipment to any applicant or requesting party or business entity
a. Only Statement I is true c. Both are true
b. Only Statement II is true d. Both are false

Question 31

The processing and approval of licenses, clearances, permits, certifications or authorizations for the installation and operation of telecommunication, broadcast towers, facilities, equipment and service shall be
Statement I: A total of 7 working days for those issued by the Barangay
Statement II: A total of 7 working days for those issued by LGUs
Statement III: A total of 7 working days for those issued by NGAs
a. Statement I only c. Statement II and III only
b. Statement I and II only d. All statements

Question 32

The following are violations under the Ease of Doing Business and Efficient Government Service Delivery Act of 2018
a. Refusal to accept application or request with complete requirements being submitted by an applicant or requesting party without due cause
b. Failure to attend to application or requesting parties who are within the premises of the office or agency concerned prior to the end of official working hours and during lunch break
c. Failure to render government services within the prescribed processing time on any application or request without due cause
d. All of the above

Question 33

The following are the requisites of Immunity under the Ease of Doing Business and Efficient Government Service Delivery Act of 2018, except
a. There is no other direct evidence available for the proper prosecution of the offense committed, except the testimony of said respondent/accused-informant
b. There is absolute necessity for the testimony of the respondent/accused-informant whose discharge is requested
c. The testimony of said respondent/accused-informant can be substantially corroborated in its material points
d. The respondent/accused-informant appears to be the most guilty