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Ease of Doing Business Flashcards

1
Q

It is also known as Ease of Doing Business, R.A 11032

A

Anti Red tape Act of 2007

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2
Q

What is the title of R.A No. 11032

A

Ease of Doing Business and Efficient Government Service Delivery Act of 2018

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3
Q

What is the declaration Policy of R.A 11032, Mnemonics. “MIA”

A

“M” proper MANAGEMENT of Public Affairs
“I” Intergirty
“A” Accountability

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4
Q

Complete the statement:
SECTION 2: It is hereby declared the policy of the State to promote integrity, accountability, proper management of public affairs and public property as well as to establish effective practices, aimed at efficient turnaround of the delivery of government services and the prevention of ____ and _______ in government.

A

Graft and Corruption

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5
Q

Section 3: Coverage

What is the scope of this R.A?

A

All LGU’s, GOCCs whether located in the Philippines or abroad. that provide services covering business and nonbusiness related transactions

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6
Q

Section 4: Definition of Terms
written approval or disapproval made by a government office or agency on the application or request submitted by an applicant or requesting party for processing.

A

“Action”

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7
Q

Section 4: Definition of Terms
A single common site or location, or a single online website or portal designated for the Business Permit and Licensing System (BPLS) of an LGU to receive and process applications, receive payments, and issue approved licenses, clearances, permits, or authorizations

A

Business One Stop Shop (BOSS)

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8
Q

Section 4: Definition of Terms
a SET of regulatory requirements that a business entity must comply with to engage, operate or continue to operate a business, such as, but not limited to, collection or preparation of a number of documents, submission to national and local government authorities, approval of application submitted, and receipt of a formal certificate or certificates, permits, licenses which include primary and secondary, clearances and such similar authorization or documents which confer eligibility to operate or continue to operate as a legitimate business

A

Business-related transactions

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9
Q

Section 4: Definition of Terms
Applications or requests submitted by applicants or requesting parties of a government office which necessitate evaluation in the resolution of complicated issues by an officer or employee of said government office, such transactions to be determined by the office concerned

A

Complex transaction

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10
Q

Section 4: Definition of Terms
Any individual whether or not officially involved in the operation of a government office or agency who has access to people working therein, and whether or not in collusion with them, facilitates speedy completion of transactions for pecuniary gain or any other advantage or consideration

A

Fixer

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11
Q

Section 4: Definition of terms
the process or transaction between applicants or requesting parties and government offices or agencies involving applications for any privilege, right, reward, license, clearance, permit or authorization, concession, of for any modification, renewal or extension of the enumerated applications or requests which are acted upon in the ordinary course of business of the agency or office concerned

A

Government Service

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12
Q

SECTION 4: Definition of Terms
an application which requires the use of technical knowledge, specialized skills and/or training in the processing and/or evaluation thereof

A

Highly technical application

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13
Q

Section 4: Definition of Terms

All other government transactions not falling under Section 4 (c) of this Act

A

Nonbusiness transaction

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14
Q

Section 4: Definition of Terms
A person employed in a government office or agency required to perform specific duties and responsibilities related to the application or request submitted by an applicant or requesting party for processing

A

Officer or employee

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15
Q

Scetion 4: Definition of Terms
The time consumed by an LGU or national government agency (NGA) from the receipt of an application or request with complete requirements, accompanying documents and payment of fees to the issuance of certification or such similar documents approving or disapproving an application or reques

A

Processing Time

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16
Q

Section 4: Definition of Terms
any regulation, rule, or administrative procedure or system that is ineffective or detrimental in achieving its intended objectives and, as a result, produces slow, suboptimal, and undesirable social outcomes

A

Red Tape

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17
Q

Section 4: Definition of Terms
Any legal instrument that gives effect to a government policy intervention and includes licensing, imposing information obligation, compliance to standards or payment of any form of fee, levy, charge or any other statutory and regulatory requirements necessary to carry out activity

A

Regulation

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18
Q

Section 4: Definition of terms
applications or requests submitted by applicants or requesting parties of a government office or agency which only require ministerial actions on the part of the public officer or employee, or that which present only inconsequential issues for the resolution by an officer or employee of said government

A

Simple transactions

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19
Q

Sec. 5. Reengineering of Systems and Procedures
Undergo evaluation and improvement of their transaction systems and procedures and reengineer the same if deemed necessary to reduce bureaucratic ________ and ___________.

A

Red Tape , Processing time

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20
Q

Sec. 6. All government agencies including departments, bureaus, offices, instrumentalities, or government-owned and/or –controlled corporations, or LGUs shall set up their respective most current and updated service standards to be known as

A

Citizen’s Charter

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21
Q

The Citizen’s charter should be written in;

A

either in English, Filipino, or in the local dialect

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22
Q

Complete the 7 process:

“(a)
“(b) The procedure
“(c) The person/s responsible for each step
“(d) The maximum time to conclude the process;
“(e) The document/s to be presented
“(f) The amount of fee
“(g) The procedure for filing complaints.”

A

cheklist of requirements

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23
Q

“(a) checklist of requirements
“(b) ____________________________
“(c) The person/s responsible for each step
“(d) The maximum time to conclude the process;
“(e) The document/s to be presented
“(f) The amount of fee
“(g) The procedure for filing complaints.”

A

Procedure

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24
Q 
Complete the process: 
"(a)  checklist of requirements 
"(b) The procedure 
"(c) \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
"(d) The maximum time to conclude the process;
"(e) The document/s to be presented 
"(f) The amount of fee
"(g) The procedure for filing complaints."
A

Person responsible

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25
Q 
Complete the process: 
"(a)  checklist of requirements 
"(b) The procedure 
"(c) The person responsible
"(d) \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
"(e) The document/s to be presented 
"(f) The amount of fee
"(g) The procedure for filing complaints."
A

Maximum time

26
Q 
Complete the process: 
"(a)  checklist of requirements 
"(b) The procedure 
"(c) The person responsible
"(d) The maximum time to conclude the process;
"(e) \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ 
"(f) The amount of fee
"(g) The procedure for filing complaints."
A

Document to be presented

27
Q 
Complete the process: 
"(a)  checklist of requirements 
"(b) The procedure 
"(c) The person responsible
"(d) The maximum time to conclude the process;
"(e) The document/s to be presented 
"(f) \_\_\_\_\_\_\_\_\_\_\_
"(g) The procedure for filing complaints."
A

Fees

28
Q 
Complete the process: 
"(a)  checklist of requirements 
"(b) The procedure 
"(c) The person responsible
"(d) The maximum time to conclude the process;
"(e) The document/s to be presented 
"(f) The amount of fee
"(g) \_\_\_\_\_\_\_\_\_\_\_\_\_
A

Complaints

29
Q

Section 7:
Except during the preliminary assessment of the request and evaluation of sufficiency of submitted requirements, no government officer or employee shall have any contact, in any manner, unless strictly necessary with any applicant or requesting party concerning an application or request. Once the Department of Information and Communications Technology (DICT) has completed a web-based software enabled business registration system that is acceptable to the public as mandated under Section 26 of this Act, all transactions shall be coursed through such system. All government agencies including LGUs shall adopt a _________________.

A

Zero contact policy

30
Q

Sec. 8. Accountability of _______ of Offices and Agencies:
____________ shall be primarily responsible for the implementation of this Act and shall be held accountable to the public in rendering fast, efficient, convenient and reliable service. All transactions and processes are deemed to have been made with the permission or clearance from the highest authority having jurisdiction over the government office or agency concerned

A

Head of office agency

31
Q

Sec. 9. Accessing Government Services
(a) Acceptance of Applications or Requests.

Complete the process

  2. preliminary assessment
  3. assign unique ID number
  4. issue an acknowledgement receipt
A

accept document

32
Q

Sec. 9. Accessing Government Services
(a) Acceptance of Applications or Requests.

Complete the process
1. accept document
2.
3.assign unique ID number
4.issue an acknowledgement receipt
A

preliminary assessment

33
Q

Sec. 9. Accessing Government Services
(a) Acceptance of Applications or Requests.

Complete the process
1. accept document
2. preliminary assessment
3.
4.issue an acknowledgement receipt
A

assign unique id number

34
Q

Sec. 9. Accessing Government Services
(a) Acceptance of Applications or Requests.

Complete the process
1. accept document
2. preliminary assessment
3.assign unique ID number
4.
A

issue acknowledgement receipt

35
Q

How long should a simple transaction process?

A

not longer than 3 days

36
Q

How long should a complex transaction be processed?

A

7 working days / one week

37
Q

For applications or requests involving activities which pose danger to public health, public safety, public morals, public policy, and highly technical application, the prescribed processing time shall

A

no case be longer than twenty (20) working days

38
Q

If the application or request for license, clearance permit, certification or authorization shall require the approval of the local Sangguniang Bayan, Sangguniang Panlungsod, or the Sangguniang Panlalawigan as the case may be, the Sanggunian concerned shall be given a period of ______ working days to act on the application or request, which can be extended for another_______working days.

A

45 days, 20 days

39
Q

In cases where the cause of delay is due to force majeure or natural or man-made disasters, which result to damage or destruction of documents, and/or system failure of the computerized or automatic processing, the prescribed processing times mandated in this Act shall be _________ and appropriate adjustments shall be made.

A

Suspended

40
Q

No application or request shall be returned to the applicant or requesting party without appropriate action.

True or False

A

True

41
Q

“(c) Denial of Application or Request for Access to Government Service.
Any denial of application or request for access to government service ________________, stating the name of the person making the denial and the grounds upon which such denial is based. Any denial of application or request is deemed to have been made with the permission or clearance from the highest authority having jurisdiction over the government office or agency concerned

a. shall be cancelled, then request another application
b. shall pass application
c. shall be fully explained in writing
d. shall be given back

A

c. shall be fully explained in writing

42
Q

“(d) Limitation of Signatories – The number of signatories in any document shall be limited to a maximum of ________________ which shall represent officers directly supervising the office or agency concerned: Provided, That in case the authorized signatory is on official business or official leave, an alternate shall be designated as signatory. Electronic signatures or pre-signed license, clearance, permit, certification or authorization with adequate security and control mechanism may be used.

a. three (3) signatures
b. two (2) signatures
c. one (1) signature
d. four (4) signatures

A

a. three (3) signatures

43
Q

Can be an electronic signatures be used?

A

yes

44
Q

“(f) Adoption of Working Schedules to Serve Applicants or Requesting Parties. Can the agencies still serve during lunch break and after regular working hours.?

Yes or NO

A

yes

45
Q

“Sec. 10.

If a government office or agency fails to approve or disapprove an original application or request for issuance of license, clearance, permit, certification or authorization within the prescribed processing time, said application or request

a. shall request another application
b. shall be extended for another 20 days
c. shall cancel
d. shall be deemed approved

A

d. shall be deemed approved

46
Q

if a government office or agency fails to act on an application or request for renewal of a license, clearance, permit, certification or authorization subject for renewal within the prescribed processing time, said license, clearance, permit, certification or authorization shall___________.

a. shall be deemed approved
b. shall automatically be extended
c. shall be reconsider for another application
d. shall be cancelled

A

b. shall automatically be extended

47
Q

Sec. 11. Streamlined Procedures for the Issuance of Local Business Licenses, Clearances, Permits, Certifications or Authorizations.

A single or unified business application form shall be used in processing new applications for business permits and business renewals which ____________all the information of the applicant or requesting party by various local government departments

A

Consolidates

48
Q

A one-stop business facilitation service, hereinafter referred to as the _______________ for the city/municipality’s business permitting and licensing system to receive and process manual and/or electronic submission of application for license, clearance, permit, certification or authorization shall be established within the cities/municipalities’ Negosyo Center

A

Business One Stop Shop

49
Q

How many years does the City/Municipality are mandated to automate their business permitting and licensing system or set up an electronic BOSS?

A

within a period of three (3) years

50
Q

How long does the business permit long?

a. 2 years
b. 3 years
c. 1 year
d. 6 months

A

c. 1 year

51
Q

What does FSEC mean?

A

Fire Safety Evaluation Clearance

52
Q

Issuance of FSEC and FSIC shall in no case be longer than

A

(7) working days

53
Q

BFP or any of its officials or employees shall not sell, offer to sell, or recommend specific brands of fire extinguishers and other fire safety equipment to any applicant or requesting party or business entity. Any violation thereof shall be punishable by imprisonment of

A

one (1) year to six (6) years and a penalty of not less than Five hundred thousand pesos (P500,000.00), but not more than Two million pesos (P2,000,000.00)

54
Q

Sec. 13. Central Business Portal (CBP). – To eliminate bureaucratic red tape, avert graft and corrupt practices and to promote transparency and sustain ease of doing business, the ______ shall be primarily responsible in establishing, operating and maintaining a CBP or other similar technology, as the ____ may prescribe.

A

DICT

55
Q

Sec. 15. Interconnectivity Infrastructure Development. – In order to expedite the processing of licenses, clearances, permits, certifications or authorizations, the Authority, together with the DICT, shall develop a fast and reliable interconnectivity infrastructure. In relation to this, the processing and approval or licenses, clearances, permits, certifications or authorizations for the installation and operation of telecommunication, broadcast towers, facilities, equipment and service shall be:

“(a) a total of ______ working days for those issued by the barangay;

“(b) a total of ______working days for those issued by LGUs; and

“(c) seven ______ for those issued by NGAs.

A

Triple 7

56
Q

Sec. 16. Anti-Red Tape Unit in the _________________
_____ shall maintain an anti-red tape unit in its central and all its regional offices, utilize Report Card Survey findings for purposive and integrated government-wide human resource systems and programs toward efficient delivery of government service as contemplated in this Act; and receive, review, hear, and decide on complaints on erring government employees and officials and noncompliance with the provisions of this Act

A

Civil Service Commission

57
Q

Sec. 18. Composition of the Authority.- The Authority shall be headed by a_________ to be appointed by the President of the Philippines upon effectivity of this Act, and such appointment shall be coterminous with the tenure of the President of the Philippines. The Director General shall enjoy the benefits, privileges, and emoluments equivalent to the rank of Secretary

A

Director General

58
Q

What shall be used to obtain feedback on how provisions of this Act are being followed and how the agency is performing

A

Report Card Survey

59
Q

Sec. 21. Violations and Persons Liable. – Any person who performs or cause the performance of the following acts shall be liable:

“(a) Refusal to accept application or request with complete requirements being submitted by an applicant or requesting party without due cause;

“(b) Imposition of additional requirements other than those listed in the Citizen’s Charter;

“(c) Imposition of additional costs not reflected in the Citizen’s Charter;

“(d) Failure to give the applicant or requesting party a written notice on the disapproval of an application or request;

“(e) Failure to render government services within the prescribed processing time on any application or request without due cause;

“(f) Failure to attend to applicants or requesting parties who are within the premises of the office or agency concerned prior to the end of official working hours and during lunch break;

“(g) Failure or refusal to issue official receipts; and

“(h) Fixing and/or collusion with fixers in consideration of economic and/or other gain or advantage

A

Just read

60
Q

Sec. 22. Penalties and Liabilities. – Any violations of the preceding actions will warrant the following penalties and liabilities.

A

(a) First Offense: Administrative liability with six (6) months suspension: Provided, however, That in the case of fixing and/or collusion with fixers under Section 21(h), the penalty and liability under Section 22(b) of this Act shall apply.

“(b) Second Offense: Administrative liability and criminal liability of dismissal from the service, perpetual disqualification from holding public office and forfeiture of retirement benefits and imprisonment of one (1) year to six (6) years with a fine of not less than Five hundred thousand pesos (P500,000.00), but not more than Two million pesos (P2,000,000.00).

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