E365 2 L14 Flashcards
1
Q
customer satisfaction
A
a measure of how happy the customer is with the supplier
2
Q
customer service
A
the supplier attending to the customer’s interests in the event of a problem arising between them
3
Q
pricey
A
expensive
4
Q
low cost
A
cheap, inexpensive
5
Q
five star
A
it applies to service; top quality
6
Q
unsatisfactory
A
not good enough
7
Q
below standard
A
not good enough
8
Q
standards
A
necessary requirements
9
Q
sector
A
a particular field
10
Q
tailor
A
made to suit your particular requirements
