DUMP

Question 1

An app builder is creating a Lightning record page and has added Mobile & Lightning
Actions to the page layout.
What two components could be included on the layout to display the actions?

Answer 1

Highlight panel
path

The two components that could be included on the layout to display the actions are the Highlights panel and the Path.

The Highlights panel is a component that shows key information and actions for a record. It can display up to 10 actions from the Mobile & Lightning Actions section of the page layout.

The Path is a component that shows the
stages of a process, such as a sales process or a service process. It can display up to 5
actions from the Mobile & Lightning Actions section of the page layout. The Chatter and
Activities components do not display actions from the Mobile & Lightning Actionssection of
the page layout. They display other types of actions, such as posting, commenting, liking,
logging a call, creating a task, or sending an email.

Question 2

Duplicate management for Leads has been implemented at Universal Containers but it
seems duplicate leads are still being created. The Org Wide Default (OWD) is set to
“Private” for Leads.
Which two actions help prevent duplicate Leads from being created?

Answer 2

-Change the lead Hatching Rule to Block on create

-Change the Lead Duplicate Rule details to Bypass Sharing Rules.

Changing the Lead Matching Rule to ‘Block on create’ will directly prevent
duplicates at the point of lead creation based on defined criteria.

Changing the Lead Duplicate Rule to ‘Bypass Sharing Rules’ allows the system
to compare leads across the entire organization regardless of the user’s access level, which is crucial especially when OWD is set to ‘Private’.References:
Salesforce Help - Duplicate Managemen

Question 3

Sales Managers want to be automatically notified any time there is a change to an
Opportunity Close Date and want these changes to be tracked on the Opportunity.
Which two configurations should an app builder recommend?

Answer 3

• Enable Feed Tracking on Opportunities.
  -Use Process Builder on Opportunities and a Chatter post action.

Question 4

Properly installing managed packages helps prevent conflicts with customizations made by
customers and partners.
What functionality should be used to set up packages

Answer 4

Namespace

The functionality that should be used to set up packages is namespace. A
namespace is a unique identifier that distinguishes one package from another and prevents
naming conflicts with other packages or customizations. A namespace also allows
developers to expose their code or components for use by other developers through APIs
or web services. A

Question 5

Cloud Kicks works on an annual subscription model. When a sale rep marks an opportunity
as closed won, a new opportunity should automatically be created for the renewal. The
contracts team works outside of salesforce but also needs to be notified about closed deals
in order to initial the contract process with the customer.
Which automation solution would meet these requirements

Answer 5

Record Trigger flow
A record-triggered flow can be used to automate actions when a record is created or
updated. In this case, a record-triggered flow can be configured to create a new opportunity
and send an email to the contracts team when an opportunity is marked as closed won.

Question 6

At Universal containers, all US Sales reps should be able to view the US Team dashboard,
however, only the US sales directors should be able to see the data in the component and
view its source report. How can an app builder ensure the proper access is granted?

Answer 6

Share the dashboard folder with roles and subordinates of the US Sales Director and
share the report folder with the role of US Sales Director

Sharing the dashboard folder with roles and subordinates of the US Sales Director and
sharing the report folder with the role of US Sales Director will ensure that only the US
sales directors can see the data in the component and view its source report, while all US
sales reps can view the US Team dashboard`

Question 7

Cloud Kicks works on an annual subscription model. When a sales rep marks an
opportunity as closed won, a new opportunity should automatically be created for the
renewal. The contracts team works outside of Salesforce but also needs to be notified
about closed deals in order to initiate the contract process with the customer.
Which automation solution would meet these requirements?

Answer 7

-Process Builder

The automation solution that would meet these requirements is Process Builder. Process
Builder is a tool that can create and update records, send email alerts, submit records for
approval, invoke flows, call Apex classes, and post to Chatter based on certain criteria and
actions.

The app builder can use Process Builder to create a process that starts when an
opportunity is marked as closed won, creates a new opportunity record for the renewal with pre-populated fields, and sends an email alert to the contracts team.

Question 8

DreamMouse Realty has a mentorship program that pairs experienced Realtors with new Realtors. Each experienced Realtor can mentor one or several new Realtors, and each new Realtor is required to work with a single experienced Realtor they report to for a probationary period.

What type of relationship would an app builder set up to meet this specification?

Answer 8

Lookup

-Lookup is the type of relationship that would be set up to meet the
specification of pairing experienced Realtors with new Realtors. According to
the Salesforce documentation,

“A lookup relationship creates a loose association between
objects. The lookup field allows users to select a record from another object.” indirect lookup is used for junction objects on different platforms

Question 9

Cloud Kicks has a sales rep who is stating that their Contact is unavailable for other users
to see within Salesforce.

In which three ways can an app builder troubleshoot this issue?

Answer 9

-Confirm whether Default Organization-Wide Sharing Settings provide access to the
Account.

-Review the Contact record and ensure it is linked to an Account

• Verify the users with the issue have access to the Contact object.

To troubleshoot the issue of a contact being unavailable for other users to see, an app
builder should check the following things:
Confirm whether Default Organization-Wide Sharing Settings provide access to
the Account. This setting determines the baseline level of access that users have
to each other’s records.

Review the Contact record and ensure it is linked to an Account. Contacts that are
not linked to an account are private and only visible to the owner and
administrators.

Verify the users with the issue have access to the Contact object. Users need to
have at least read permission on the Contact object to view contact records.

Question 10

Universal Containers (UC) has a time-sensitive need for a custom component to be built in
4 weeks; UC developers require additional enablement to complete the work and are
backlogged by several months.
Which option should an app builder suggest to meet this requirement

Answer 10

Appexchange

An AppExchange solution is a pre-built application or component that can be installed from the Salesforce AppExchange, which is an online marketplace for Salesforce products.

AppExchange solutions can help you meet your business needs quickly and efficiently,
without requiring much development effort or expertise. You can browse and search for
AppExchange solutions by category, industry, rating, price, and more.

Question 11

DreamHouse Realty is building a custom Lightning app to track its expanding solar water
collection business. The Lightning app currently contains a custom Lightning record page
with standard components.
From which two resources should an app builder get custom components to bring into the
new Lightning app?

Answer 11

-App Exchange
-Apex Code

Question 12

The app builder at AW Computing has been asked to track the number of times a case has
been reopened.
Which solution should the app builder utilize to help with this request?

Answer 12

Scheduled Trigger Flow

A Scheduled Triggered flow can be used to increment a custom field on the Case
object each time the case is reopened, effectively tracking the number of
reopenings.References:
Salesforce Help - Scheduled Flow

Question 13

Universal Containers wants to create a report to show job applications with or without
resumes.
What considerations should the app builder be aware of when creating the custom report
type?

Answer 13

C. A primary object selection is locked once the custom report type has been saved.

: The primary object selection is locked once the custom report type has been
saved. This means that the app builder cannot change the primary object later. The other
options are not true.

Question 14

Cloud Kicks wants to efficiently Increase the company’s adoption of Salesforce while simultaneously moving away from their reliance on spreadsheets. An app builder is given a spreadsheet everyone is sharing that needs to be added to Salesforce.

The object with
fields needs to be created and the data inserted simultaneously.

Which tool should be used

Answer 14

Lightning Object Creator

-Lightning Object Creator is a tool that allows app builders to create an object
with fields and import data from a spreadsheet simultaneously. Import Wizard and Data
Loader are tools for importing data into existing objects, not creating new objects. Schema
Builder is a tool for creating and modifying objects and fields, but not importing data.

Question 15

A custom field on an account is used to track finance information about a customer. Only
members of the Finance Team have access to this field. However, the business wants to
allow one customer service agent, who is assigned the customer service profile, read-only
access to this field for special circumstances. What is the recommended solution to grant
the customer service agent access to the field?

Answer 15

. Create a permission set that allows read-only access to the field via Field Level Security
and assign it to the agent.

Question 16

Cloud Kicks (CK) wants to simultaneously delete a Supplier’s record and all Supplier
ltem__c records if a
partnership ends with a supplier.
What solution could an app builder use to meet the requirement?

Answer 16

Master Detail

Question 17

The convert button on leads should NOT appear until the lead status picklist is set to a
qualified. What should an app builder suggest to meet these requirements?

Answer 17

Custom button, validation rule, record types

Question 18

The app builder at Northern Trail Outfitters created a report type for opportunities with or
without shipments. The operations team wants to see the account rating Information on the
report.
What should the app builder do to fulfill this request?

Answer 18

Use add fields related via lookup with the view set to opportunities

Using ‘Add Fields Related Via Lookup’ in the report type configuration allows
adding fields from the Account object to the Opportunity report, including the
Account Rating.References:
Salesforce Help - Custom Report Type

Question 19

Which two places can an app builder go to see a list of available Custom Lightning
components in their org

Answer 19

-Lightning App Builder
-Lightning components in Setup

Question 20

Ursa Major Solar wants to provide sales console users with an Incredible experience, with
the most-used components easily accessible at all times.

What solution can enable reps to see and access these components from anywhere within
the app without leaving the pages where the team is working?

Answer 20

Utility Bar

The best solution to enable reps to see and access the most-used components from
anywhere within the app without leaving the page they are working on is Utility bar. This is
a footer that can be added to any Lightning app and can contain tools such as history,
notes, or softphone

Question 21

After universal containers converted qualified leads. Sales reps need to be able to report
on converted leads. How should an app builder support for this requirement?

Answer 21

Create a custom report type with converted leads as the primary object

Question 22

At Ursa Major Solar there is a requirement for a new field called Planet Details on the
Planet object where users can write detailed descriptions that can include pictures and
links.
What field type should the app builder utilize to fulfill this requirement?

Answer 22

Long Text Area

Question 23

Cloud Kicks wants to summarize the number of open Cases related to an Account, as well
as the number of closed Cases to indicate whether customer support utilization is high, medium, or low.

Two number fields have been created: NUM_Open_Cases__c and NUM_Closed_Cases_c
Which two automation solutions would meet these business requirements?

Answer 23

Process Builder
Apex

: Process Builder and Apex are two automation solutions that can meet the
business requirements of summarizing the number of open and closed Cases related to an
Account. Process Builder can create a process that updates the custom fields on Account
based on changes in related Cases. Apex can write a trigger that performs the same logic
using code.

Question 24

An app builder needs a custom solution and is considering using community. Ease of
updates is the primary consideration.
What should the app builder consider?

Answer 24

A managed package from AppExchange

: A managed package from AppExchange is a custom solution that is
developed by a third-party provider and can be installed in Salesforce. A managed package
can be easily updated by the provider without affecting the existing functionality or
customizations.

Question 25

Universal Containers uses a custom picklist field Account Region on the account record. They want this region to be reflected on all related contact records and stay in sync if the value of this field changes on the Account. How should an app builder meet this requirement?

Answer 25

Create a formula field on the Contact object > Set the value of the formula to TEXT(Account.Account_Region__c). Creating a formula field on the Contact object and setting the value of the formula to TEXT(Account.Account_Region__c) would reflect the region of the related account on the contact record and stay in sync if the value changes on the account. This is the most efficient and maintainable way to meet the requirement.

Question 26

Cloud Kicks (CK) keeps track of its shoe inventory in Salesforce. When an order's status is changed to Activated, the inventory for the ordered shoe is reduced. At that point, a SOAP web service on the CK website must be called so that the website is updated to display the correct inventory amount for the shoe. What should an app builder use to communicate to the CK web service when a shoe's inventory has changed?

Answer 26

After-Save Record-Triggered flow To communicate to the CK web service when a shoe’s inventory has changed, an app builder should use an after-save record-triggered flow. An after-save record-triggered flow is a type of flow that runs after a record is saved and can perform actions such as updating related records, sending emails, calling external services, etc. An after-save recordtriggered flow can use an Apex action to invoke a SOAP web service using a WSDL file.

Question 27

An app builder has a custom component they want to make available on the utility bar, but the component is unavailable. How should the component be tagged?

Answer 27

. For use on the utility bar.

Question 28

Ursa Major Solar has a lookup relationship between a custom Galaxy _c object and a custom Star_c object. An app builder wants to create a roll-up summary field that counts the total number of Star_c records related to each Galaxy__c record. How would the current configuration impact the ability to achieve the desired result?

Answer 28

The lookup relationship will need to be converted to a master-detail relationship before a roll-up summary field can be created.

Question 29

A production org includes custom objects containing confidential Information. A sandbox h needed that Includes data records, excludes all of the confidential objects, and can be refreshed weekly the confidential objects, and can be refreshed weekly. What steps should an App Builder take to meet these requirements?

Answer 29

- Create a Partial Copy Sandbox and use a sandbox template. The steps that the app builder should take to meet these requirements are creating a Partial Copy Sandbox and using a sandbox template. A Partial Copy Sandbox can include data records, exclude confidential objects, and be refreshed weekly. A sandbox template can specify which objects and data are copied from the production org to the sandbox org. Option A is incorrect because creating a Full Sandbox and using a sandbox template is not necessary for this requirement, as Full Sandboxes copy all data and metadata from the production org and can only be refreshed every 29 days

Question 30

Cloud Kicks received a new requirement to calculate summaries from child objects of a standard object. The team would prefer to solve this declaratively. What are two considerations an app builder should evaluate?

Answer 30

-An app builder is unable to change a look up to a master-detail relationship. -A value is required in all records of the lookup field prior to converting to a master-detail relationship. To calculate summaries from child objects of a standard object, an app builder should evaluate two considerations: An app builder is unable to change a look up to a master-detail relationship. A lookup relationship can only be converted to a master-detail relationship if the lookup field in all records contains a value. If some records have null values, then the conversion will fail. A value is required in all records of the lookup field prior to converting to a masterdetail relationship. As mentioned above, a lookup field cannot have any null values before it can be converted to a master-detail relationship. Users will need to populate the lookup field with valid values for all records before attempting the conversion.

Question 31

The CFO of Cloud Kicks needs to sign off on any major show retail deal that has a discount of more than 30% before the deal can be closed. What feature would be used to handle this requirement

Answer 31

-Approval Process Approval Process is the feature that would be used to handle the requirement of signing off on major show retail deals with more than 30% discount. According to the Salesforce documentation, “An approval process automates how Salesforce records are approved in your org.”

Question 32

universal containers is migrating its sales operations from a legacy system that was used. opportunities need to be imported with the proper country currency. Which two steps should an app builder configure to meet these requirements?

Answer 32

-Include the currency ISO code in all currency fields in the import file. - Use Data Loader to import the records. To import opportunities with the proper country currency, the app builder needs to include the currency ISO code in all currency fields in the import file, and use Data Loader to import the records. Data Loader supports importing multiple currencies, while Import Wizard does not.

Question 33

Manage at Universal Containers want a quick to create additional accounts to form a hierarchy from a parent account record. They want to auto-populate five fields based on the parent to make it easier for users to create the child accounts quickly

Answer 33

Custom action on Account

Question 34

Universal Containers is setting up salesforce for the first time. Management wants the sales and marketing teams to have different navigation names in the salesforce1 mobile app. Which option is available to an app builder to satisfy the requirement?

Answer 34

Create mobile navigation menus for both the sales and marketing profiles.

Question 35

A new field has been added to the Applicant object that is part of an unmanaged package. A recruiter ran the Position with or without Applicants report and noticed that the new field was missing as an option to add as a column. How should an app builder troubleshoot this issue?

Answer 35

Add the field to the custom report type field layout.

Question 36

Cloud Kicks has created accustom object called Interests which is joined to Accounts by way of a junction object called Account Interest. What is the impact to users attempting to view an Account and the associated Account Interest records if they are without read access to the Interest object?

Answer 36

Users will be unable to view the Account Interest records or the Interest records.

Question 37

Universal Containers (UC) has large data volumes and is nearing data storage limits. The planned solution is to archive historical data to reduce data storage in Salesforce; however, UC would still like to use reports, queries, and lookups on the archived information. Which two options could meet this requirement

Answer 37

- Big objects -External objects

Question 38

Cloud Kicks wants to display the number of opportunities that are Closed Won with a Close Date within the last year on the Account detail page. Which tool should an app builder use to implement this?

Answer 38

. Roll-Up Summary Field A roll-up summary field is a field that calculates values from related records. A roll-up summary field can be used to display the number of opportunities that are closed won with a close date within the last year on the account detail page by using a filter criteria on the field.

Question 39

Universal Containers uses the Asset object to track products that are installed at customer locations. A new object, Asset Inventory, has been created to capture details about the asset. Which approach should the app builder take to show Asset Inventory as a related list on Asset?

Answer 39

. Create a lookup relationship on Asset Inventory to Asset. Add the Asset Inventory related list to the Asset page layout.

Question 40

An app builder installs an unmanaged package in a full copy sandbox that is an exact match for production, and now they are ready to install it m production. When the app builder attempts to install the package in production, it fails. Why did the package fail to install?

Answer 40

Apex unit test failures *According to the Salesforce documentation, “If your package contains Apex code, all tests must complete successfully for yourpackage to install.” Incorrect license types, package features not compatible, and object limits exceeded are not valid reasons for a package installation failure.

Question 41

Universal Containers uses a custom picklist called Account_Region__c on the Account object. The vice president of sales has asked that the value of this field is visible on Opportunities. How should an app builder create this solution?

Answer 41

Cross-object formula field

Question 42

Which three options art availably when activating a Lightning page from the Lightning App Builder?

Answer 42

-Assign the page to a combination of apps and profiles -Make the page the org default. -. Make the page the default homepage for specific apps.

Question 43

Universal Containers deployed an app in a large change set from a Developer Sandbox to a Developer Pro Sandbox used for testing. After testing, changes had to be made to several of the components in the change set. How should an app builder move the new changes to the Developer Pro Sandbox?

Answer 43

Update the change set and re_display

Question 44

An app builder has created a new report type but users are unable to select it from the Report Type list when making a new report for records they own. What could be causing this issue?

Answer 44

The report type is in a status of in Development. **A report type that is in a status of In Development is not available for users to select when creating a new report. The app builder needs to change the status to Deployed to make it visible to users

Question 45

An app builder is creating a custom object called Testimonial__c and wants toconnect Testimonial__c records with both the submitter's Contact record and Account record. If the Account is deleted, the Testimonial__c should also be deleted. If the Contact is deleted, but the Account remains, the Testimonial__c should remain. How should this be accomplished?

Answer 45

B. Create a master-detail relationship from Testimonial__c to Accountand a lookup relationship from Testimonial__c to Contact.

Question 46

What should an app builder consider when choosing a template for a new Lightning record page

Answer 46

A Page structure will automatically adapt to the device being used to view the record page.

Question 47

What automation tool should an app builder recommend to delete rejected quotes?

Answer 47

Flow A flow is a powerful automation tool that can perform complex logic and data manipulation. A flow can be used to delete rejected quotes by using a record-triggered flow that runs when a quote is updated, or by using a scheduled flow that runs at a specified time.

Question 48

The Recruiting ream at AW Computing captures thejob acceptance and date of hire of a candidate on the Job Application custom object. Once the candidate accepts the recruiter s job offer, the date of hire should be entered and not be changed on subsequent cecord edit. Which validation formula should the app builder use?

Answer 48

. NOT(ISCLANK(Job_Accepted_c)) && ISCHANGED(Hire_Date_c)

Question 49

Universal Containers has a new custom object for Invoices that includes an Invoice Number field, Before the Invoice object can be used, invoices will be migrated from an external system maintaining their current Invoice Number. After the migration, salesforce will be the system of record and each new Invoice created in Salesforce must have a unique Invoice Number. How should the app builder configure the Invoice Number field?

Answer 49

Create a Text field and mark it as a unique external ID field.

Question 50

An app builder at Ursa Major Solar has been working on a new custom app in a sandbox that has been upgraded to the next major Salesforce version, and their production instance is still on the current Salesforce version. The development is complete and they are ready to deploy a change set. What should the app builder consider when planning the deployment?

Answer 50

It will fall if there is a feature only available in the next version.

Question 51

Universal Containers is adding drone delivery to service offerings, and the developer has written and tested code prior to deployment to production, and the change set is ready to go. The deployment window will occur when the developer is on vacation. What can the app builder do to ensure a smooth deployment to production?

Answer 51

Validate the inbound change set

Question 52

The app builder needs to change the data types of new custom fields. The app builder is not able to delete and recreate any of the fields, nor modify any apex code. Which data type change will require the app builder to perform the additional steps in order to retain existing functionalities?

Answer 52

Changing the data type of a field used in an apex class from number to text.

Question 53

The finance manager at Universal Containers wants to receive a new business notification email each time a new client is won. The sales manager wants to receive a task letting them know to onboard the new client unless it is a top-tier client. Which automation tool should an app builder use to best address all these requests

Answer 53

. Record-triggered flow

Question 54

Universal containers wants to ensure that they are accepting clean data from their users and verify that important fields are entered. What should an app builder recommend to meet this requirement?

Answer 54

Configure a validation to require a field for a specific record type

Question 55

An app builder at Cloud Kicks has been working on changes to a custom Shoe Sales app in a sandbox and is ready to deploy their changes to production with a change set. Part of the work included updates to a permission set. What should the app builder take into consideration when deploying the change set to production?

Answer 55

The deployed permission set will manage with the existing permission set.

Question 56

Universal Containers wants to display the real-time stock price for each Account on the Account record page. How should an app builder implement this request?

Answer 56

. Create a Lightning Web Component. The best way to implement this request is to create a Lightning Web Component that can fetch the real-time stock price from an external API and display it on the Account record page. Installing a solution from the AppExchange may not be feasible as it may not match the exact requirements or may have additional costs

Question 57

Which formula should an app builder use to select the contact's preferred name for email communications?

Answer 57

IF(NOT(BLANKVALUE(Nickname__c)), Nickname__c, FirstName)

Question 58

Northern Trail Outfitters uses a custom object to track travel requests. Rangers want to have automatic posts on a record whenever a travel request has been approved. Which feature should be used to accomplish this?

Answer 58

. Feed tracking

Question 59

Universal Containers has deployed custom tabs to Production via changes sets, without including the profile settings or permission sets. What is the settings for the visibility of custom tabs?

Answer 59

Custom tabs are default off for all users.

Question 60

Accounts at Universal Containers are currently readable by all users but editable only by their owners. Management wants to designate some Accounts as VIP Accounts. Only Account owners should have read access to these VIP accounts. Which two actions should an app builder take to meet the requirements?

Answer 60

Implement a sharing rule Change organization-wide defaults

Question 61

An app builder wants to add the option to 'Send New Email' from Leads, Contacts and Accounts for users on mobile. What is the benefit of using global actions to accomplish this?

Answer 61

Global actions can be accessed anywhere actions are pages, feed and Chatter groups

Question 62

Universal Containers uses a custom object called Reviews to capture information generated by interviewers during the candidate process. The Review records are visible to any user that has access to the related custom Candidate record. The VP of Human Resources wants the comment field on the Review to be private to anyone outside of the MR department How should the app builder meet this requirement

Answer 62

A. Create a page layout with the field and use field-level security to hide the field from all other users. Create a page layout with the field and use field-level security to hide the field from all other users is how the app builder should meet the requirement of making the comment field on Review private to anyone outside of HR department. Field-level security can control which profiles can view or edit a field on a record. Create an Apex sharing rule, create a sharing rule to share the field with VP of HR with Role and Subordinates, and create a page layout with the field for HR users and another page layout without the field for all other users are not valid or feasible solutions for this requirement.

Question 63

An app builder has deployed a change set from a sandbox to production. There is a long delay in the deployment. What can be causing the delay?

Answer 63

. A field type change is included in the change set

Question 64

DreamHouse Realty wants to track how many lifts are being installed into customer garages. The To Be Installed custom checkbox field on the custom Lift object should be checked and an external system should be notified via an outbound message the next day when a lift is sold. What automation tool should be used to complete this task?

Answer 64

Process Builder is the best automation tool to complete this task. Process Builder can perform actions when a record is created or updated, and it can also schedule actions to execute at a later time. Process Builder can update a field, send an email, and call an outbound message as actions.

Question 65

Universal Containers (UC) has a custom Invoice object and a custom Invoice Line Item object. TTie Invoice Line-Item object has a lookup relationship to the Invoice. UC would like to convert the lookup relationship to a master-detail relationship but is unable to do so. Which two reasons could be preventing this relationship conversion?

Answer 65

-There are already two master-detail relationships on the Invoice Line Item. - Invoice Line-Item records exist without having the Invoice lookup field populated. The two reasons that could be preventing this relationship conversion are that there are already two master-detail relationships on the Invoice Line Item and that Invoice Line Item records exist without having the Invoice lookup field populated. A custom object can have up to two master-detail relationships, so adding another one would exceed the limit. Also, a master-detail relationship requires that the detail records have a value in the master lookup field, so any records with a blank Invoice lookup field would prevent the conversion.

Question 66

Cloud Kicks has a shipment date on each shipment that is sent out. Dispatchers need more details on the day and time the shipment was sent out. The app builder needs to change the current field type that is used from Date to Date/Time. What should the app builder be aware of when it comes to data already in the system?

Answer 66

-Historical data will be updated to 12:00 timestamp. Historical data will be updated to 12:00 timestamp when changing a Date field to Date/Time field. According to the Salesforce documentation, “When you convert a Date field to Date/Time, Salesforce appends “12:00” to existing data in your records.” The change will not be instant, but will require some time for processing. T

Question 67

Cloud Kicks wants to display 10 key fields at once in a separate section at the top of opportunity records on the desktop. Which component should an app builder add to the record page to enable this functionality?

Answer 67

Highlights Panel

Question 68

The app builder at Cloud Kicks has created a custom object named Delivery__c to track the details of products shipped to customers. Which two actions should the app builder take to prevent users in the shipping department from deleting delivery records?

Answer 68

Remove the Delete permission from the Shipper profile. Use a permission set to remove the Delete permission.

Question 69

An app builder is tasked with adding key performance indicators on client pages. They want to see a summary of the number of open Opportunities and the number of won Opportunities for each Account. Where should the app builder go to build these new rollups?

Answer 69

. Account Object

Question 70

Universal Containers has created two custom objects called Seminars and Attendees. Organization-wide defaults for these objects have been set to Private. Universal Containers wants to set up a newJunction object between these custom objects. A select group of users should be able to edit records in the Junction object. Which two steps should an app builder take to configure the proper security?

Answer 70

Set Sharing Settings to Road Only on both Master-Detail relationship fields. Create an owner-based sharing rule that gives Road action to the junction object.

Question 71

An app builder received a request to extend record access beyond the organization-wide defaults configured. Which two features satisfy this requirement?

Answer 71

-Sharing Rules -Manual sharing rules

Question 72

What are the limitations of Schema Builder when creating a custom object?

Answer 72

-B. Fields and relationships can be created, but they will be unable to add the fields to the page layout from the canvas. **Schema Builder allows users to create custom objects, fields, and relationships using a drag-and-drop interface. However, one of the limitations of Schema Builder is that fields and relationships can be created, but they will be unable to add the fields to the page layout from the canvas. Users will need to go to the Lightning Object Manager or Setup to edit the page layout and add the fields.

Question 73

Cloud Kicks Is redefining its entire business process to convert the Manager Notes field from a long text area files. The goal is to encourage managers to be more concise In their comments and stay at 255characters or less. There is preexisting information In the Manager Notes field that often is well beyond the character limit. What would happen to any existing information if the app builder tries to convert a preexisting long text area field to text area'

Answer 73

. Preexisting information will remain even if it was over 255 characters.

Question 74

Ursa Major Solar wants to see the Type field from the parent object Galaxy listed on the child recordStar. The app builder is receiving an error stating "Picklist values are only supported in certain functions". What formula should an app builder use to achieve the desired result?

Answer 74

C. TEXT(Galaxy_r.Type_c) TEXT() is a formula function that converts a picklist value to text. This can be used to display the Type field from the parent object Galaxy on the child record Star. ISPICKVAL() is used to check if a picklist value is equal to a specified value. VALUE() is used to convert text that represents a number to a number. FIND() is used to locate one text string within another text string.

Question 75

Cloud Kicks (CK) increased its Salesforce development efforts so that it now has multiple custom development efforts happening in parallel. CK's developers and admins perform the custom (rations and have complained that working in one sandbox has led to many problems. They requested a solution in which they can work in at least 20 different sandboxes at once, that all start with the same base configuration and data. What should an app builder use to solve the problem?

Answer 75

- Partial copy sandboxes Partial Copy Sandboxes are ideal for testing and development purposes as they include a subset of production data and can be refreshed more frequently than Full Copy sandboxes.References: Salesforce Help - Types of Sandboxes

Question 76

Universal Containers (UC) tracks Account locations in Zip Code, a custom text field with a validation rule to enforce proper formatting of the US ZIP+4 code for UC's orders. What formula should the app builder create on Order to display only the first five digits of Zip Code from the parent Account?

Answer 76

LEFT(Account.Zip_Code_c, 5)

Question 77

An app builder created multiple custom fields, page layouts, and reports in the sandbox and added them to a change set was deployed to production, the reports were NOT deployed. What should the app builder do?

Answer 77

Move the reports from the Unfiled Public Reports folder and add them to a new change set

Question 78

DreamHouseRealty (DR) is expanding into subsidized housing by partnering with local government entitles. DR uses Sales Cloud and has enabled field history tracking on the Opportunity object. Due to increased Information requirements, the App Dev team is changing Text Area (Long) fields to Rich Text fields to allow for up to 1,000 characters and better descriptions. Which two considerations should be made by the team?

Answer 78

- Data loss may occur when changing custom field types. -Field History Tracking records value changes of 255 characters or less.

Question 79

DreamHouse Realty (DR) has a policy that requires the phone number on Contact to be deleted when the DoNotCall checkbox is checked. What automation tool should the app builder recommend?

Answer 79

Workflow rule

Question 80

What option is available to an App Builder when defining an object-specific Create Record custom action?

Answer 80

-Pre-Defining field values on the target object -Specifying the fields and layout of the action

Question 81

Universal Containers (UC) has several large customers that sell their products through dealers. UC identifies and works with a single individual at each customer and at each dealer. Separate bills are sent to each customer and each dealer. These details need to be stored in a format that clearly displays the business entities and their appropriate representatives. How should an app builder Implement these regalements?

Answer 81

Create both customer and dealer as accounts, add each rep as a contact on the corresponding account and create an account hierarchy.

Question 82

Universal Containers is piloting new features in an existing sandbox and wants to prevent outbound email sends during testing. What should the app builder do to meet the requirement?

Answer 82

Email deliverability set to no access.

Question 83

How should an app builder configure access to a contact's Twitter profile for Salesforce mobile app users?

Answer 83

Add the Twitter component to mobile view Lightning pages.

Question 84

Universal Containers has a private sharing model for Accounts and Opportunities and uses Territory Management to grant access to records. * Sales rep A manually shares an opportunity record with sales rep B. * Sales rep B has access to the Account even though the Account Is NOT In sales rep B's territory. * Sales rep C CANNOT see either record. Based on the information given, why can sales rep B see the Account related to the Opportunity?

Answer 84

Sales rep B has implicit access to the Account because of the manual sharing of the Opportunity. Implicit sharing grants access to parent records when a user has access to a child record. Sales rep B was not added to the Account team, sharing set is not applicable for private sharing model, and Account was not manually shared.

Question 85

An app builder wants to create a custom Sync button on Account that will call a Lightning Web Component that connects with an external system. This action should only be available If the custom Status field is set to Ready to Sync. What should an app builder use to add this functionality to an Account record page?

Answer 85

Dynamic action

Question 86

Universal Containers has two types of applicants, hourly and salary. There are separate record types for each. While all members of the human resource department need to be able to view all applicant records, only the hiring Manager and VP of HR should be able to create salary applicant records. What should the app builder recommend to meet this requirement?

Answer 86

Create a permission set containing the salary record type and assign it to the appropriate users.

Question 87

universal containers has several large customers that sell their products through dealers. Each customer and dealer have an individual rep who works directly with uc and each is billed separately. How can an app builder implement these requirements?

Answer 87

Create both customer and dealer as accounts, create account teams on each account and associate the dealer records with the parent account.

Question 88

An app builder wants to create a new field using Schema Builder. Who will get access to the new field by default

Answer 88

All profiles

Question 89

Ursa Major Solar's service department gets requests for several types of services, such as installation, repair, and maintenance. Service managers need to be able to tell when maintenance was last done on on asset to help determine If they are meeting contract agreements, but the last maintenance date can be difficult to determine when there are many work orders related to the asset. They think it would be helpful to have a field autopopulated on the Asset record when a maintenance work order gets closed. What tool should an app builder recommend to help meet this requirement?

Answer 89

Flow A flow is an application that automates a business process by collecting data and performing operations in your org or an external system. Flows can also manipulate data in your org by creating, updating, deleting, or submitting records for approval. You can use flows to update fields on related records when a certain event occurs, such as closing a work order. In this case, a flow can be used to update the last maintenance date field on the Asset record when a maintenance work order gets closed.

Question 90

An app builder wants to create a formula field on an Account to include data from related Contacts but is unable to find the relationship in the formula editor. What is a limitation of formulas that could be causing the issue?

Answer 90

C. Formula field limit reached on the Account object. Formulas cannot reference child records, only parent records. This is a limitation of formulas that could be causing the issue. To include data from related child records, the app builder could use roll-up summary fields or Apex triggers

Question 91

An app Builder creates an Account validation rule on the Industry field that will throw an error if the length of the field is longer than 6 characters. Another App Builder creates a workflow rule with a field update that sets the Industry field to Technology whenever the Billing City field is set to San Francisco. What will happen the next time a sales person saves an Account with a Billing City of San Francisco?

Answer 91

The record will not save and the validation rule’s error messagewill be displayed The record will not save and the validation rule’s error message will be displayed because the field update will violate the validation rule. The validation rule will prevent the record from being saved if the Industry field is longer than 6 characters, and Technology is 10 characters long.

Question 92

An app builder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are unable to see the new item on the layout. What are two potential reasons why users are unable to view the item on the Case Lightning record page?

Answer 92

-The page layout includes the case feed component. -The email button contains JavaScript. The email button item will not be visible on the Lightning record page if the page layout includes the case feed component or if the email button contains JavaScript. The case feed component replaces the standard buttons on the page layout with actions in the feed. The email button item will not work if it contains JavaScript because JavaScript buttons are not supported in Lightning Experience.

Question 93

Cloud Kicks wants to make sure that users without the Marketing role are unable to update the Contact Retail Opt In picklist field to Yes. What validation rule would an app builder use to prevent other users from making this update?

Answer 93

AND( $UserRole.Name != 'Marketing',ISCHANGED(Retail_Opt_In__c), ISPICKVAL(Retail_0pt_In_c,"Yes") )

Question 94

Ursa Major Solar (UMS) uses a public sharing model for accounts. UMS would like to move to a more restrictive sharing model but wants the Sales team to continue to have access to all account records with the sales record type. Which two actions should an app builder complete to implement this change?

Answer 94

-Update the organization-wide defaults -Create a criteria-based sharing rule. Update the organization-wide defaults and create a criteria based sharing rule are two actions that an app builder should complete to implement the change of moving to a more restrictive sharing model while allowing the Sales team to access all account records with the sales record type. Updating the organization-wide defaults can set the baseline level of access for accounts, and creating a criteria based sharing rule can grant additional access based on record type. Updating the Sales profile and creating an owner-based sharing rule are not necessary or sufficient actions for this change.

Question 95

An app builder at Universal Containers has been asked to add the Chatter feed to a custom object record page. Which approach should the app builder use?

Answer 95

-Add the standard chatter feed Add the standard Chatter feed component is how an app builder can add the Chatter feed to a custom object record page. According to the Salesforce documentation, “The Chatter Feed component displays updates about records in your org.” Add the standard related list component, add a custom Chatter feed component, and add the Chatter feed component from the AppExchange are not valid or necessary options.

Question 96

The developer at Universal Containers wants to test code in a sandbox environment. In order to ensure the code works properly, the sandbox needs to have at least half a gigabyte of data. The sandbox will need to be refreshed after each three-day sprint. What type of sandbox should the App Builder provision to the developer?

Answer 96

Partial Data The app builder should provision a Partial Data sandbox to the developer. A Partial Data sandbox can have up to 5 GB of data, which meets the requirement of having at least half a gigabyte of data. A Partial Data sandbox can also be refreshed every 5 days, which meets the requirement of refreshing after each three-day sprint

Question 97

Universal Containers wants to track installation information once it container has been purchased on a custom object. Sales reps should have visibility of all the installation with their opportunities. visibility of all the installations associated with their opportunities. What kind of relationship should this new object have to the Opportunity?

Answer 97

Look up The new object should have a lookup relationship to the Opportunity object. A lookup relationship creates a link between two objects and allows related records to be viewed in a related list. This can be used to track installation information for each opportunity and give sales reps visibility of all the installations associated with their opportunities.

Question 98

Universal Containers created a custom object called Component to capture details about products sold. What approach should an app builder take to show Component as a related list on Product

Answer 98

Create a lookup relationship on Component to Product. Add the Component related list to the Product page layout.

Question 99

The marketing director is concerned that too many car parts were given away for free last year. Which functionality should be used to ensure all free parts receive the marketing directors' sign-off?

Answer 99

Approval Process An Approval Process is the appropriate functionality to ensure all free parts receive the marketing director's sign-off. It allows for setting up a process for record

Question 100

Universal Containers wants to match Opportunity data from Salesforce to the records in a financial database. What is required to configure an indirect lookup relationship in Salesforce between the Salesforce Opportunity records and those in a financial database?

Answer 100

-External ID An indirect lookup relationship is a custom relationship between two objects that are linked by an external ID field. The external ID field must be a custom field on the parent object that has the “External ID” attribute enabled. T

Question 101

An app builder at DreamHouse Realty created a custom object which has fields containing data from two different objects via related lookups. What is needed to create "with" or "without* reports on the new custom object?

Answer 101

. Custom Report Type

Question 102

Universal Containers wants sales reps to get permission from their managers before deleting Opportunities, What can be used to meet these requirements?

Answer 102

-2 Step approval process : The feature that can be used to meet these requirements is two-step approval process. An approval process defines the steps and criteria for approving records. A two-step approval process requires two levels of approval before a record can be deleted. The app builder can configure an approval process for opportunities that requires sales reps to submit their delete requests for approval from their managers.

Question 103

Universal Containers conduct evaluations of their sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, and their manager's executive can view the rep's evaluation record but the reps should not be able to view the executive comment field on their review. How can these requirement be met?

Answer 103

Use a private sharing model granting record access using hierarchy; manage field access with field-level security

Question 104

An App Builder at UVC would like to prevent users from creating new records on an Account related list by overriding standard buttons. Which two should the App Builder consider before overriding standard buttons

Answer 104

Standard buttons can be overridden with a Visualforce page Standard buttons that are not available for overrides can still be hidden on page layouts

Question 105

Cloud Kicks (CK) wants to set up a custom child object to track gift cards issued to a customer. A key requirement is to track the total number of gift cards opened and gift cards issued on an Account. CK wants to permanently ensure the gift cards are unable to be moved across any other Account once it is created. On the gift card object, what type of field should be created to support this requirement?

Answer 105

-Master Detail Relationship The app builder should create a master-detail relationship field on the gift card object to support the requirement. A master-detail relationship field creates a parent-child relationship between two objects, where the master record controls certain behaviors of the detail record. In this case, the Account object would be the master and the gift card object would be the detail. By creating a master-detail relationship field, the app builder can meet these requirements: Track the total number of gift cards opened and gift cards issued on an Account: This can be done by creating roll-up summary fields on the Account object that count or sum up the values from the gift card records related to each account. Permanently ensure the gift cards are unable to be moved across any other Account once it is created: This can be done by making the master-detail relationship field required on the gift card object, which means that every gift card record must be associated with an account record and cannot be changed once set.

Question 106

Cloud Kicks wants to set up a new opportunity approval process and execute various action items based on the initial submission. Which three action types should an app builder use in the approval process?

Answer 106

-Email Alert -Task -Invocable Flow Email alert, task, and invocable flow are three action types that can be used in an approval process. Email alert can send an email message to one or more recipients. Task can assign a task to a user or queue. Invocable flow can launch a flow that performs complex logic and actions

Question 107

Northern Trail Outfitters has two custom objects that are part of a master-detail relationship. What determines the ownership and sharing access of the detail record?

Answer 107

The Owner field on the Master record.

Question 108

Ursa Major Solar wants to convert the relationship between Galaxy and Star from a lookup relationship to a master-detail relationship so each Galaxy record can be equipped with a roll-up summary count of Star records. Which two considerations should be made

Answer 108

-The Star records are all required to have an existing value in their Galaxy field. -The Galaxy object has fewer than two existing master-detail relationships.

Question 109

Universal Containers uses a custom object called Projects. When managers assign projects they set a custom field on the project called Estimated Hours. Once set, users should be able to decrease but not increase the value How can an app builder meet this requirement?

Answer 109

Create a validation rule that uses the PRIOR VALUE function. Create a validation rule that uses the PRIORVALUE function is how an app builder can meet the requirement of preventing users from increasing the value of Estimated Hours after it is set. According to the Salesforce documentation, “PRIORVALUE returns the previous value of a field.”

Question 110

The case handling process at Universal Containers includes multiple steps Including approvals, notifications, and fields updates. To manage and evaluate all of these changes in a single save operation, an app builder wants to use Process Builder and the Advanced option to let the process evaluate a record multiple times has been selected. Which two options should the app builder avoid to prevent recursion?

Answer 110

-Invocable processes - The ISCHANGED function The two options that the app builder should avoid to prevent recursion are setting a criteria node to No criteria-just execute the procedure and invocable processes. Setting a criteria node to No criteria-just execute the procedure means that the process will always execute the actions regardless of the record values, which can cause recursion if the process updates the same record that triggered it. Invocable processes are processes that can be invoked from another process or a flow, which can cause recursion if the invocable process updates the same record that triggered the parent process or flow. Option A is incorrect because IF statements are not an option in Process Builder, but rather a function that can be used in formulas or conditions. Option D is incorrect because the ISCHANGED function is not an option in Process Builder, but rather a function that can be used in formulas or conditions to check if a field value has changed.

Question 111

Universal Containers would like to embed a chart of all related Opportunities, by stage, on the Account detail page. Which type of report should the App Builder create to add to the Account page layout?

Answer 111

A summary report on the Opportunity objec

Question 112

The appraisal team at DreamHouse Realty wants to leverage Salesforce mobile app. What are three things an app builder should do to optimize mobile experience?

Answer 112

-Use Global Actions to make it easy to perform vital functionality on mobile. -Minimize the amount of formula fields and lookup fields to reduce page load time. -Put the most important fields in the compact layout so they are easy to find.

Question 113

Which opportunity standard field is available to be configured directly?

Answer 113

Stage -Lead Source -Type The opportunity standard fields that are available to be configured directly are Stage, Lead Source, and Type. These fields can be modified by editing their picklist values, adding or removing values, or changing their default values. Option A is incorrect because Forecast Category is not a standard field on the opportunity object, but rather a system field that is automatically derived from the Stage field.

Question 114

An App Builder has been asked to integrate Salesforce with an external web service. The web service must be notified every time an Opportunity is Won. Which two can satisfy this requirement

Answer 114

-Use a workflow rule and an outbound message -Use a process and Apex Code

Question 115

At Universal Containers, the Account object has a Master-Detail relationship with an Invoice custom object. The App Builder would like to change to a lookup field, but is not able to do so. What could be causing this?

Answer 115

The Account record includes Invoice roll-up summary fields.

Question 116

An app builder has created a change set and deployed a report from their development sandbox for User Acceptance Testing. When the app builder runs the report, no data is returned. What can be a reason for this?

Answer 116

Data is unable to be deployed with change sets. Data is unable to be deployed with change sets. Change sets are used to deploy metadata components such as custom objects, fields, workflows, reports, etc. from one Salesforce org to another. However, change sets do not include any data or records from the source org. Users will need to use other tools such as Data Loader or Data Import Wizard to migrate data between orgs.

Question 117

Universal Containers (UC) maintains information for over 2 million assets in an external system. UC needs to access these assets in real-time data in Salesforce and is nearing the data storage limits. What feature could an app builder recommend UC use

Answer 117

-Salesforce Connect The app builder should recommend UC use Salesforce Connect to access the assets in real-time data in Salesforce. Salesforce Connect is a feature that allows users to view, search, and modify data that is stored outside Salesforce, such as in an external system. Salesforce Connect uses external objects and external data sources to integrate data from various sources without copying or synchronizing it2. This can help UC access their assets in real-time without consuming data storage limits in Salesforce. Option A, C, and D are not features that can meet this requirement.

Question 118

An app builder at Cloud Kicks created accustom object and related fields in the schema builder. What next steps should the app build take to ensure users can access the new object and fields?

Answer 118

Add the fields to the page layout on the object.

Question 119

Containers have the Account object's Organization-Wide Default set to Private. The marketing team owns Accounts; however, they also need to be able to see the sales team's Accounts. Both the sales and marketing teams are in completely different branches of the rote hierarchy. What feature should be used to enable marketing to see sales-owned accounts.

Answer 119

Sharing Rules

Question 120

DreamHouse Realty (DR) has many properties for sale and wants to identify the highest value of all Offer__c records on each Property__c record. What solution should the app builder use to meet DreamHouse Realty's needs

Answer 120

-Master Detail Child object The solution that the app builder should use to meet DreamHouse Realty’s needs is Master-Detail Child Object. A master-detail relationship can be used to create a parentchild relationship between two objects, where the child records inherit the sharing and security settings of their parent record. The app builder can create a roll-up summary field on the parent object to calculate the highest value of all child records. Option B is incorrect because Text Area (Long) is a field type that allows users to enter up to 131,072 characters on one line, which is not suitable for this requirement.

Question 121

Universal Containers has a custom picklist called Support Level on the Account object. They would like to show the real-time value of Support Level on all case records. How should an app builder implement this requirement?

Answer 121

-Create a formula field on the Case object using the TEXT function.

Question 122

Universal containers (uc) want to delete data in several fields for 5000 lead records. UC export the selected record IDs and fields that need to have data deleted in a csv file. Which two steps should an app builder suggest to meet these requirements?

Answer 122

-Select insert null values in settings. -Use Data Loader to update leads using the CSV file D Explanation: The two steps that should be suggested to meet these requirements are to select insert null values in settings and to use Data Loader to update leads using the CSV file. Selecting insert null values in settings will allow Data Loader to overwrite existing values with null values. Data Loader is a tool that can import, export, update, or delete large amounts of data.

Question 123

Managers at Universal Containers want a quick way to create additional accounts to form a hierarchy from a Parent Account record They want to auto-populate five fields based on the parent to make it easier for users to create the child accounts quickly. What should the app builder recommend?

Answer 123

-Create a custom action

Question 124

Universal Containers has a customer base where many customers have the same or similar company names. Which functionality should be configured to improve an end user`s search experience?

Answer 124

Update the account search layouts search results columns displayed. C. Update the account search filter fields.

Question 125

An app builder wants to update a field on the parent record when a child record connected via lookup is deleted. What automation should the app builder use?

Answer 125

Apex Code The app builder should use Apex code to update a field on the parent record when a child record connected via lookup is deleted. Apex code is a programming language that allows developers to execute complex logic on the Salesforce platform. Apex code can be triggered by certain events, such as insert, update, delete, or undelete of records. In this case, the app builder can write an Apex trigger that runs after a child record is deleted and updates a field on the parent record accordingly.

Question 126

Cloud Kicks has leads owned by users and queues. The sales manager wants the status to change to working when a user takes ownership. What does an app builder need to have in the criteria to ensure the process runs without error?

Answer 126

-NOT(ISBLANK([Lead].OwnerId))