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Direct TV > DTV > Flashcards

DTV Flashcards

1
Q

Why is DTV considered the Undisputed Leader of Sports?

A

NFL Sunday Ticket, MLB Extra Innings, NBA League Pass, NHL Center ICE, SEC Network, The most tennis /PGA Golf/ soccer coverage, watch 8 games on the mix channel

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2
Q

how many HD shows can you record at one time with Direct TV Genie HD DVR?

A

5

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3
Q

if you have 3 rooms with TV coverage, which room(s) can you watch, record, pause, rewind and delete DVR stuff?

A

all

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4
Q

how many English - language channels can you access with DTV?

A

285

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5
Q

DTV offer over How many HD channels?

A

195

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6
Q

How many hours can rewind your DVR?

A

72 hours

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7
Q

How much HD DVR of storage do you get with Genie HD DVR?

A

1 TB

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8
Q

how much HD Recording capacity does DTV have over cable?

A

3 times

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9
Q

True or False; you can put TV’s outside with wireless genies?

A

True

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10
Q

What is the size Genie Mini?

A

1.02 inches and 5.9 inches wide

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11
Q

How many hours of HD Programming can be store with DTV?

A

200 hours

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12
Q

how much does a low risk customer pay for genie hd dvr with 1 additional receiver?

A

$0 - its free

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13
Q

how much does a low risk customer pay for genie hd dvr with no receiver?

A

$99

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14
Q

How much for Genie HD DVR with up to 3 wireless genie mini’s with wireless video bridge?

A

$99 for wireless video bridge

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15
Q

How much for Genie HD DVR with up to 3 wireless genie mini’s with wireless video bridge with medium credit risk?

A

$198 - $99 for wv bridge and equipment fee

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16
Q

how much for a wireless genie mini receiver?

A

$49

17
Q

how much is the fee for high risk credit customers?

A

$300

18
Q

Can high risk credit customers get their $300 back? if so, how?

A

$5 a month for 60 month discount - if account remains in good standing!

19
Q

how much is the advanced receiver fee for the genie equipment?

A

$15 per month

20
Q

how many wireless genies can a customer have?

A

in addition to the Genie HD DVR, they can have 8 additional min receivers

21
Q

how many TV’s can you provision in opus?

A

6 - the rest are provisioned by calling dtv after the order

22
Q

is a wireless genie wireless?

A

communication to the DVR is wireless, but they interface with TV using a HDMI cable and a power plug

23
Q

can customers in multiple dwelling units get DTV?

A

yes - renters need landlord approval

24
Q

What is the average installation time for direct tv?

A

4 hours

25
Q

what is the monthly fee for each receiver?

A

$6.50

26
Q

where can you find local programming availablility?

A

MYCSP - direct tv hub

27
Q

How much does the antenna cost to purchase and install if customer qualifies for local programming off-air option?

A

$99

28
Q

what is the direct tv / wireless combined billing discount?

A

$5

Direct TV (1 decks)

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