dp 6

Question 1

concept of the appropriateness of management skills

Answer 1

managers use a range of styles based on the situation that is required to be managed
- according to their own personality, characteristics of employees and time constraints

Question 2

concept of the nature of the task

Answer 2

when businesses undergo change, the manager needs to make quick decisions, OR can install more responsibility into experienced employees

Question 3

appropriateness of autocratic style

Answer 3

• crisis, requires supervision, requires quick decisions
• requires immediate action
• employees lack experience and knowledge
• desires to be in control and recognises importance of task

Question 4

appropriateness of persuasive style

Answer 4

• requires supervision, and quick decisions
• requires immediate action
• employees lack experience and knowledge
• places importance on task

Question 5

appropriateness of consultative style

Answer 5

-resolving disputes, times of change, problem solving
- moderate time frame (enough time to ask opinions but still deadlines to adhere to)
- employees have experience and knowledge
- importance of task but also understands importance of employees

Question 6

appropriateness of participative style

Answer 6

• resolving disputes, times of change, brainstorming, creativity
• no major time pressure
• employees are experienced and knowledgable
• importance of employee contribution

Question 7

appropriateness of laissez faire style

Answer 7

-research, creativity, advertising agencies, product design firms
- tasks are completed within agreed timelines, no major time pressure
- employees are highly educated, skilled, experienced, require little direction
- little direction to employees, employees are empowered

Question 8

when is it best to use autocratic and persuasive styles

Answer 8

• -when employees lack experience and knowledge
• when tasks are simple and straightforward
• when time is lacking
  -when manager is happy to be responsible for decision making and task oriented

Question 9

when’s it best to use consultative style

Answer 9

-when employees have experience and knowledge
- during times of change, more complex tasks and problems
- adequate time to consult staff
- encourages 2 way communication

Question 10

when’s it best to use participative styles

Answer 10

• employees are experienced and knowledgable
• when business is undergoing rapid change
• non urgent problems with time flexibility

Question 11

when’s it best to use laissez faire

Answer 11

• highly skilled and experienced employees
• high creativity
• staff are trained to meet deadlines
• management have trust in staff