Domain J: Professionalism Flashcards
1
Q
What behaviors does professionalism in the meeting industry include?
A
- Having superior knowledge in one or more aspects of the industry
- Treating people and business opportunities fairly
- Maintaining high standards for professional behaviour
- Being a lifelong learner in, and contribtor to, the industry
2
Q
What are the five values that define ethical behavior?
A
- Honesty
- Responsibility
- Respect
- Fairness
- Compassion
3
Q
What are familiarization trips and hosted buyer events?
A
Fam trips help event professionals experience a destination, hotel, or venue. Hosted buyer events are when potential buyers are invited to participate in a trade show or other event.
4
Q
What is suitcasing?
A
The act of soliciting business in the aisles during an exhibition or in other public places.
5
Q
What is outboarding?
A
The practice of conducting an event related to an existing meeting but not approved by the event’s host organization.
6
Q
What are the best practices for developing and implementing a code of conduct?
A
- Involve senior management to ensure alignment
- Create diversified and multidisciplinary advisory group
- Set objectives for code of conduct
- Tailer the code to the needs and values of the org.
- validate the draft of the code with employees and bargaining agents.
