Domain 3.0 Trouble Shooting Software

Question 1

Question 1:
An employee’s inbox is flooded with spam after their password was compromised. What should you do?

Answer 1

Answer:
Create a domain-based email filter to block emails from the spam domain.

Question 2

Question 2:
A mobile email app crashes with error Code123 on Android model DTA but works on DTX. What’s the first step?

Answer 2

Answer:
Update the smartphone’s OS to fix potential compatibility issues.

Question 3

Question 3:
A browser redirects to a suspicious search engine with pop-ups. What two actions should you take first?

Answer 3

Answer:

Reset the browser to default settings.
Disable unapproved apps in Task Manager’s Startup tab.

Question 4

Question 4:
Why can’t a user open a 4 GB .dmg file on Windows 10?

Answer 4

Answer:
.dmg files are macOS disk images and require macOS to open.

Question 5

Question 5:
What’s the first step to fix an Android email app that crashes with error Code123?

Answer 5

Answer:
Clear the app’s cache to remove temporary files causing the crash.

Question 6

Question 6:
How can Jason install a custom APK on his Android tablet without the Play Store?

Answer 6

Answer:
Use sideloading, the standard method for installing third-party apps on Android.

Question 7

Question 7:
An Android device’s battery drains in 90 minutes instead of 12 hours. What’s the first step?

Answer 7

Answer:
Check which apps are using the most battery to identify potential issues.

Question 8

Question 8:
Which tool should you use to edit the HOSTS file on Windows 10?

Answer 8

Answer:
Notepad, to modify domain-to-IP address mappings for troubleshooting.