Dog Grooming Revision Flashcards

1
Q

What is the integumentry system

A

The integumentary system is the largest organ system made up if hair, nails and skin

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2
Q

What is GDPR?

A

GDPR is the Genral Data Protection Regulations

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3
Q

How are hazards and risks managed?

A

Hazards and possible risks are identified and controlled through a risk assessment

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4
Q

What are the 5 stages of a risk assessment

A

1- identify the risk
2- decide who may be harmed
3- evaluate the risk and decide if existing precautions are adequate or is more should be done
4- record finding and tell employees
5- review risk assessment and revise if nessasary

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5
Q

What do groomers need to record?

A
  • stock controll
    -appointment systems
    -owners information such as contact details, name, email and phone number
    -dogs details such as name, age and any previous grooms
    -employee records
    -health and saftey records
    -accidents and dangerous occurances
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6
Q

What behaviours will you be required to demonstrate?

A

-team focused
-being Respectful to others
- taking ownership of my own work
- committed to personal learning and development
- saftey for myself and others
- welfare focused and show empathy to dogs in my care

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7
Q

What is a hazard

A

A hazard is a potential source of harm

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8
Q

What is a risk

A

A risk is the liklihood of harm happening and how severe the result in injury is

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9
Q

What are the considerations when planning to move or restrain an animal

A
  • the reason for restraint and movement
  • the risks involved and how to reduce them
  • the animals welfare
  • method of restraint
  • relevant legislation and workplace policies and procedures
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10
Q

What are the types of waste

A
  • household waste- the local council is mostly responsible. Hazardous waste such as paint is disposed of at properly managed waste facilities.
  • commercial waste such as waste from garden renovations and house repairs.
  • clinical waste such as bodily fluids, tissues, swabs and dressings.
  • industrial waste is the by products of manufacturing and includes materials that’s are useless during the manufacturing process such as sandpaper and paint
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11
Q

How to identify a:
- Warning sign
- prohibitation sign
-mandatory signs
- safe conditions/ information signs
- fire equipment signs

A
  • warning signs are triangle yellow with black diagrams or writing such as wet floor signs
  • prohibitation signs are round white with red diagrams or writing
  • mandatory signs are round blue with white writing or diagrams
    -safe conditions signs are square/ rectange green with white writing or diagrams
  • fire equipment signs are square/ rectangle red with white writing or diagrams
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12
Q

What does COSHH do

A

COSHH ensures employers control the substances that are used within their premises which are considered hazardous to health

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13
Q

What does COSHH cover

A

COSHH covers the storage, usage and disposal of dangerous chemicals

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14
Q

What are the usual routs of transmission

A

-absorption
-inhalation
-swallowing
-injection

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15
Q

What should a dangerous chemical have

A

A dangerous chemic should have a lable that shows the nature of harm concerned

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16
Q

Why are health checks important

A
  • daily checks give a clear indication of problems and small changes which may indicate a more serious health issue
  • prevents stress and provides relevant information on new or ongoing illness
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17
Q

What is the skeletal system made up of and what does it do?

A
  • the skeletal system is made up of bones, cartilage, tendons and ligaments
  • it froms bloodcells and stores calcium and phosphate
    -It provides structural support and protection
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18
Q

What is zoonosis

A

A disease that can pass from animal to animal such as Lyme disease and rabies

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19
Q

What is anthroponosis

A

anthroponosis is a disease that can spread from humans to animals such as mycobacterum tuberculosis and staphylococcus aures

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20
Q

What’s the dangerous dogs act date

A

1991

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21
Q

What does the dangerous dogs act make it illegal to do

A
  • illegal to own, sell, breed, give away or abandon a banned breed
  • illegal to have a dog dangerously out of controll
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22
Q

How can a groomer comply with the dangerous dogs act legislation

A
  • keeps dogs under controll at all times
  • use correct and safe restraint
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23
Q

Why is monitoring,recording and reporting your findings important when moving or restraining animals

A
  • to let other people know what you have done and why
  • you may have moved an animal to a different location
  • make others aware of the dogs temperment and reaction to restraint methods
  • advise of any injurys that occurs and if medical attention was needed
  • prevent accidents happening again
  • avoid further stress to the animal
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24
Q

Why are records important

A
  • let’s everyone know what’s going on
  • moniter behaviour and reactions to a procedure
  • stock controll
    -staff business proformance
  • accident reporting
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25
Q

What is an organ system

A

an organ system is two or more Organs working together to proform a specific body function

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26
Q

What are all the organ systems

A
  • digestive
  • circulatory
  • Respiratory
  • reproductive
  • endocrine
  • excretory
  • lymphatic
  • nervous
  • skeletal
  • integumentory
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27
Q

What are the dogs accommodation needs

A
  • a hazard free environment
  • noise
  • bedding
  • ventilation
  • heating
  • lighting
28
Q

What are the 7 coat types

A

-combination
-silk
-wire
- double
-smooth
-wool
-wool mix

29
Q

What types of records are there

A

Paper, diary, electronic, white board and proforma

Examples are staff performance reviews and cage labels

30
Q

What is HASAWA full title

A

health and safety at work act 1974

31
Q

What does HASAWA do

A

-Ensures employees take reasonable steps to follow health and saftey rules for themselves and others
- examples of steps taken to keep everyone safe include PPE, a safe working environment and proper training

32
Q

What are the aims of the animal welfare act

A

Prevent suffering by using Preventative measures

33
Q

What are the 5 needs

A

-Suitable diet
-suitable environment
-protected from pain, injury, suffering and disease
-to live with or without other animals
-exhibit normal behaviours

34
Q

How do you meet the needs of dogs in the salon

A

Regular breaks
Access to fresh water
Temperature regulation
Safe handling
Correct restraint
Disenfect and clean all equipment between each dog

35
Q

What is an offence under the Animal Welfare Act

A

-Any act or failure to act which results in suffering
-anyone who is cruel or fails to meet the animals needs

36
Q

What is bio security

A

Bio security are the measures put in place to reduce the liklihood of the introduction of diseases

37
Q

How do you maintain biosecurity

A

Cleaning all areas of the salon such as walls, floors, grooming tables, accommodation and completing maintenance checks on equipment such as combs, brushes, bowls and mop buckets

38
Q

What is the date for manual handling operations regulations

A

1992

39
Q

What is the aim of manual handling

A

Avoid manual handling as as reasonably practicable if there’s possible risk of injury if this can’t be done then reduce the risk of injury as much as possible

40
Q

What does the environment act 1990 cover

A

The disposal of all waste to help controll air,water and land pollution.
It’s the law to dispose of waste correctly

41
Q

Who is hazardous waste harmful too

A

Humans, animals and the environment

42
Q

What does the data protection act do

A

Provides guidance and best practice rules for the government and organisationa to follow on how to use personal data

43
Q

What is the data protection acts date

A

2008

44
Q

What are the retail and trade legislations

A
  • consumer rights act 2015
  • consumer protection act 1987
  • Trade descriptions act 1968
  • the equality act 2010
  • environmental protection act 1990
  • controlled waste regulations 2012
45
Q

What does riddor do

A

Puts duties on employers and people in control of work premises to report certain serious workplace accidents, occupational diseases and specified dangerous occurances

46
Q

What’s the 5 step process of transmission of disease

A

Exopsure
Incubation
Development of symptoms
Development of antibodies
Symptoms subside

47
Q

What’s the maintenance of grooming equipment

A

Regular cleaning
Remove hair
Disenfect equipment
Check for damage
Store correctly

48
Q

What is COSHH date

A

2002

49
Q

What do COSHH data sheets tell us

A

-They tell us info on chemicals to assist users of thoes chemicals to make a risk assessment
-suppliers must provide an upto date saftey sheet if chemicals are considered dangerous

50
Q

How do you controll risk

A

Using the steps of a risk assessment identifying hazards and risk and controlling them

51
Q

What is WEL

A

Work exposure limits

52
Q

What are employers responsibilities

A

-Management of hasawa by having up to date risk assessments
-Identifying hazards and risks and work to controll the risk by developing safe work practices

53
Q

What are examples of substances hazardous to health

A

Chemicals
Dust
Animal medications
Biological agents

54
Q

What is first aid

A

Immediate treatment of injured animals or thoes suffering from sudden illness

55
Q

What’s the vetinary surgeons act date

A

1966

56
Q

What is the vetinary surgeons act

A

Only Vet surgeons that are registered with the rcvs can diagnose, preform diagnostics and treat a pet

57
Q

What can you do under vet surgeons act

A
  • deliver emergency first aid to relieve suffering, preserve life and prevent deterioration
  • advise an owner to seek vetinary advice
58
Q

What are the aims of first aid

A

Preserve life
Prevent suffering
Prevent deterioration

59
Q

What are the rules of first aid

A

Don’t panic
Reduce hemmoraging
Maintain Airways
Call a vet

60
Q

What is step 1 of the sales cycle

A

Sales prospecting- identifying potential customers

61
Q

What is step 2 of the sales cycle

A

Making contact- introduce yourself good way to advertise

62
Q

What is step 3 of the sales cycle

A

Qualifying the lead- learn more about budgets and expectations

63
Q

What is step 5 of the sales cycle

A

Making the offer- discuss prices be aware of needs and expectations

64
Q

What is step 4 of the sales cycle

A

Nurturing the lead- probe reliability and have knowledge to answer questions

65
Q

What is step 6 of the sales cycle

A

Handling objections- discuss any issues and concerns

66
Q

What is step 7 of the sales cycle

A

Closing the sale- book dog in at requested time and date
-happy customers likely to return