Dog Grooming Revision Flashcards
What is the integumentry system
The integumentary system is the largest organ system made up if hair, nails and skin
What is GDPR?
GDPR is the Genral Data Protection Regulations
How are hazards and risks managed?
Hazards and possible risks are identified and controlled through a risk assessment
What are the 5 stages of a risk assessment
1- identify the risk
2- decide who may be harmed
3- evaluate the risk and decide if existing precautions are adequate or is more should be done
4- record finding and tell employees
5- review risk assessment and revise if nessasary
What do groomers need to record?
- stock controll
-appointment systems
-owners information such as contact details, name, email and phone number
-dogs details such as name, age and any previous grooms
-employee records
-health and saftey records
-accidents and dangerous occurances
What behaviours will you be required to demonstrate?
-team focused
-being Respectful to others
- taking ownership of my own work
- committed to personal learning and development
- saftey for myself and others
- welfare focused and show empathy to dogs in my care
What is a hazard
A hazard is a potential source of harm
What is a risk
A risk is the liklihood of harm happening and how severe the result in injury is
What are the considerations when planning to move or restrain an animal
- the reason for restraint and movement
- the risks involved and how to reduce them
- the animals welfare
- method of restraint
- relevant legislation and workplace policies and procedures
What are the types of waste
- household waste- the local council is mostly responsible. Hazardous waste such as paint is disposed of at properly managed waste facilities.
- commercial waste such as waste from garden renovations and house repairs.
- clinical waste such as bodily fluids, tissues, swabs and dressings.
- industrial waste is the by products of manufacturing and includes materials that’s are useless during the manufacturing process such as sandpaper and paint
How to identify a:
- Warning sign
- prohibitation sign
-mandatory signs
- safe conditions/ information signs
- fire equipment signs
- warning signs are triangle yellow with black diagrams or writing such as wet floor signs
- prohibitation signs are round white with red diagrams or writing
- mandatory signs are round blue with white writing or diagrams
-safe conditions signs are square/ rectange green with white writing or diagrams - fire equipment signs are square/ rectangle red with white writing or diagrams
What does COSHH do
COSHH ensures employers control the substances that are used within their premises which are considered hazardous to health
What does COSHH cover
COSHH covers the storage, usage and disposal of dangerous chemicals
What are the usual routs of transmission
-absorption
-inhalation
-swallowing
-injection
What should a dangerous chemical have
A dangerous chemic should have a lable that shows the nature of harm concerned
Why are health checks important
- daily checks give a clear indication of problems and small changes which may indicate a more serious health issue
- prevents stress and provides relevant information on new or ongoing illness
What is the skeletal system made up of and what does it do?
- the skeletal system is made up of bones, cartilage, tendons and ligaments
- it froms bloodcells and stores calcium and phosphate
-It provides structural support and protection
What is zoonosis
A disease that can pass from animal to animal such as Lyme disease and rabies
What is anthroponosis
anthroponosis is a disease that can spread from humans to animals such as mycobacterum tuberculosis and staphylococcus aures
What’s the dangerous dogs act date
1991
What does the dangerous dogs act make it illegal to do
- illegal to own, sell, breed, give away or abandon a banned breed
- illegal to have a dog dangerously out of controll
How can a groomer comply with the dangerous dogs act legislation
- keeps dogs under controll at all times
- use correct and safe restraint
Why is monitoring,recording and reporting your findings important when moving or restraining animals
- to let other people know what you have done and why
- you may have moved an animal to a different location
- make others aware of the dogs temperment and reaction to restraint methods
- advise of any injurys that occurs and if medical attention was needed
- prevent accidents happening again
- avoid further stress to the animal
Why are records important
- let’s everyone know what’s going on
- moniter behaviour and reactions to a procedure
- stock controll
-staff business proformance - accident reporting
What is an organ system
an organ system is two or more Organs working together to proform a specific body function
What are all the organ systems
- digestive
- circulatory
- Respiratory
- reproductive
- endocrine
- excretory
- lymphatic
- nervous
- skeletal
- integumentory
What are the dogs accommodation needs
- a hazard free environment
- noise
- bedding
- ventilation
- heating
- lighting
What are the 7 coat types
-combination
-silk
-wire
- double
-smooth
-wool
-wool mix
What types of records are there
Paper, diary, electronic, white board and proforma
Examples are staff performance reviews and cage labels
What is HASAWA full title
health and safety at work act 1974
What does HASAWA do
-Ensures employees take reasonable steps to follow health and saftey rules for themselves and others
- examples of steps taken to keep everyone safe include PPE, a safe working environment and proper training
What are the aims of the animal welfare act
Prevent suffering by using Preventative measures
What are the 5 needs
-Suitable diet
-suitable environment
-protected from pain, injury, suffering and disease
-to live with or without other animals
-exhibit normal behaviours
How do you meet the needs of dogs in the salon
Regular breaks
Access to fresh water
Temperature regulation
Safe handling
Correct restraint
Disenfect and clean all equipment between each dog
What is an offence under the Animal Welfare Act
-Any act or failure to act which results in suffering
-anyone who is cruel or fails to meet the animals needs
What is bio security
Bio security are the measures put in place to reduce the liklihood of the introduction of diseases
How do you maintain biosecurity
Cleaning all areas of the salon such as walls, floors, grooming tables, accommodation and completing maintenance checks on equipment such as combs, brushes, bowls and mop buckets
What is the date for manual handling operations regulations
1992
What is the aim of manual handling
Avoid manual handling as as reasonably practicable if there’s possible risk of injury if this can’t be done then reduce the risk of injury as much as possible
What does the environment act 1990 cover
The disposal of all waste to help controll air,water and land pollution.
It’s the law to dispose of waste correctly
Who is hazardous waste harmful too
Humans, animals and the environment
What does the data protection act do
Provides guidance and best practice rules for the government and organisationa to follow on how to use personal data
What is the data protection acts date
2008
What are the retail and trade legislations
- consumer rights act 2015
- consumer protection act 1987
- Trade descriptions act 1968
- the equality act 2010
- environmental protection act 1990
- controlled waste regulations 2012
What does riddor do
Puts duties on employers and people in control of work premises to report certain serious workplace accidents, occupational diseases and specified dangerous occurances
What’s the 5 step process of transmission of disease
Exopsure
Incubation
Development of symptoms
Development of antibodies
Symptoms subside
What’s the maintenance of grooming equipment
Regular cleaning
Remove hair
Disenfect equipment
Check for damage
Store correctly
What is COSHH date
2002
What do COSHH data sheets tell us
-They tell us info on chemicals to assist users of thoes chemicals to make a risk assessment
-suppliers must provide an upto date saftey sheet if chemicals are considered dangerous
How do you controll risk
Using the steps of a risk assessment identifying hazards and risk and controlling them
What is WEL
Work exposure limits
What are employers responsibilities
-Management of hasawa by having up to date risk assessments
-Identifying hazards and risks and work to controll the risk by developing safe work practices
What are examples of substances hazardous to health
Chemicals
Dust
Animal medications
Biological agents
What is first aid
Immediate treatment of injured animals or thoes suffering from sudden illness
What’s the vetinary surgeons act date
1966
What is the vetinary surgeons act
Only Vet surgeons that are registered with the rcvs can diagnose, preform diagnostics and treat a pet
What can you do under vet surgeons act
- deliver emergency first aid to relieve suffering, preserve life and prevent deterioration
- advise an owner to seek vetinary advice
What are the aims of first aid
Preserve life
Prevent suffering
Prevent deterioration
What are the rules of first aid
Don’t panic
Reduce hemmoraging
Maintain Airways
Call a vet
What is step 1 of the sales cycle
Sales prospecting- identifying potential customers
What is step 2 of the sales cycle
Making contact- introduce yourself good way to advertise
What is step 3 of the sales cycle
Qualifying the lead- learn more about budgets and expectations
What is step 5 of the sales cycle
Making the offer- discuss prices be aware of needs and expectations
What is step 4 of the sales cycle
Nurturing the lead- probe reliability and have knowledge to answer questions
What is step 6 of the sales cycle
Handling objections- discuss any issues and concerns
What is step 7 of the sales cycle
Closing the sale- book dog in at requested time and date
-happy customers likely to return
