Documentations and Communications Flashcards
Ch4
The two most important elements of a well-written prehospital care report are:
a. Chronology and accuracy.
b. Legibility and completeness.
c. Clarity and accuracy.
d. Accuracy and completeness.
d. Accuracy and completeness.
Information you receive concerning the patient’s condition can be told to:
a. The general public.
b. A friend or any relative.
c. Reporters as requested.
d. Appropriate emergency department staff.
d. Appropriate emergency department staff.
Which of the following represents the best “nonjudgmental” documentation of a suspected
case of alcohol intoxication on a prehospital care report?
a. The patient appeared intoxicated with an alcohol-like compound.
b. There was an alcohol-like smell on the patient’s breath.
c. The patient was speaking as if he was intoxicated.
d. The patient was extremely intoxicated.
b. There was an alcohol-like smell on the patient’s breath.
Which of the following is routinely included on a prehospital care report?
a. Police officer’s names
b. Administrative information
c. Age of EMT
d. Mechanical condition of ambulance
b. Administrative information
Which statement does not indicate that empathy is being demonstrated by the Emergency
First Responder?
a. Sounds like you are…
b. I understand …
c. I imagine that must be…
d. I understand that must make you feel…
b. I understand …
All of the following are elements of nonverbal communication except:
a. Body position
b. Eye contact
c. Use of nonmedical language
d. Tone of voice
c. Use of nonmedical language
Any process that hinders or prevents the successful completion of the communication
process is called:
a. Faulty messaging
b. Faulty decoding
c. Ineffective encoding
d. Interference
d. Interference
You are managing a patient who has significant hearing impairment. Which of the
communication techniques is most appropriate to ensure communication is successful?
a. Speak slowly while facing the patient
b. Raise you voice while facing the patient
c. Exaggerate lip movement to help with lip reading
d. Repeat words and phrases until the patient understand you
a. Speak slowly while facing the patient
You are gathering past medical history information from a patient who is having extreme
difficulty breathing. Which type of questions is best to use in this situation?
a. Family member-focused
b. Bystander-focused
c. Closed-ended
d. Open-ended
c. Closed-ended
You are treating a 9-year-old male who appears to have fractured his lower leg after falling off a bicycle. Which represents the best approach to communication with this
child?
a. Move the child to the ambulance for privacy
b. Allow the family to stay near the child
c. Distract the child from any pain with a toy
d. Always stand up when talking
b. Allow the family to stay near the child
Which of the following is true concerning communication systems?
a. Portable radios have a transmission range of about 20 miles.
b. Base stations rely on repeaters to increase power.
c. Cellular telephones are secure devices and cannot be monitored.
d. Repeaters increase the transmission range of mobile radios.
d. Repeaters increase the transmission range of mobile radios
Which government agency is responsible for regulating radio communications in the
United States?
a. FCC
b. IAFF
c. OSHA
d. IAFC
a. FCC
Which of the following may be a violation of patient confidentiality?
a. Providing the address of the patient during a handoff report
b. Telling a rescue member from a different crew about a patient you treated
c. Discussing patient treatment with your rescue partner after giving
the handoff report
d. Providing patient demographic information during a CISD session
b. Telling a rescue member from a different crew about a patient you
treated
