Doctor-patient relationships W12 Flashcards
three types of practicing medicine which associate with doctor-patient relationships:
- From bedside to laboratory medicine
- Patient-centred medicine
- Evidence-based medicine
From bedside to laboratory: time, medicine characteristics (3+details)
early 19th century medicine
- focused on manifestation of disease – not its internal and hidden causes
- diagnosis and treatment were rather subjective
- shift to laboratory medicine – the importance of laboratory tests, emphasis on pathology and underlying causes due to more and more patients were hospitalised => centralised approach to medicine – consensus to diagnosis and therapy
Evidenced-based medicine characteristics (3):
- in the past: clinical experience guided treatment – if a drug worked in clinical practice it was then used again
- shift in recent times is toward establishing an
objective effectiveness of practice and treatment - evidence from research and trails, not from everyday practice
Patient-centred medicine: time & characteristics
Since the 1980s
- systematic turn to “patient centred” medicine – combined biological, psychological and social perspective
- Patients provide information for diagnosis and are actively engaged in the management of their condition
-n owadays people have chronic diseases and a patient-centred approach is more appropriate - long-term collaboration with doctors
Parson’s model of the sick role and doctors’ role
The Sick Role
Obligations/ Expectations (2)
➢ Patients must want to get well as quickly as possible
➢ They should seek medical help
Parson’s model of the sick role and doctors’ role
The Sick Role
Rights
➢ Allowed to withdraw from daily activities
➢ Regarded as unable to get better by his own decision and will
Parson’s model of the sick role and doctors’ role
The Doctors’ Role
Obligations/ expectations (4)
➢ Apply high degree of skills and knowledge
➢ Act for the good of patients and community
➢ Be objective and emotionally detached
➢ Be guided by rules of professional practice
Parson’s model of the sick role and doctors’ role
The Doctors’ Role
Rights (3)
➢ Granted rights to examine patients physically
➢ Granted autonomy in medical practice
➢ Has a position of authority in relation to the patient
Reasons f/ conflicts b/w patients & doctors (5):
- Diff values b/w doctors and patients
- Confidentiality (doctors may breach it outside any guidelines and before informing the patient)
- Doctors may not be able to determine the cause of patients’ symptoms – patients may be frustrated
- Doctors may not be able to coordinate effectively objective treatment, a patient-centred approach, and a cost-effective treatment for the healthcare system
- Ineffective communication
4 types of doctor-patient relationships:
• Paternalistic relationship: high doctor control, low patient control
• Mutuality: equal control
• Consumerist: low doctor control, high patient control (this might be found in private consultations)
• Default: low doctor control, low patient control
3 main models of treatment decision-making:
• Professional choice (doctor decides)
• Shared choice (to achieve concordance)
• Consumer choice (patient decides)
In reality there is a mixture of these three, while the professional choice is more likely to be observed in emergencies
Basic communication skills for history taking (9):
- Initiate the consultations: Introduce yourself and Explain the purpose of the consultation
- Consent and confidentiality: Obtain consent and Ensure confidentiality
- Use of closed (lead to given answers) and open questions (allow patient to narrate):
- Check patients’ perspective: Check what the patient think by using an open question
- Empathise (RAAV): Recognise - pick up the cues, Accept - non-judgemental, Acknowledge - confirm that the emotion is there, *Validate * - confirm that the emotion is valid
- Signpost: Prepare the patient of the area you are exploring next
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Check patient’s understanding: ask the patient how they understand medical terms, conditions, management etc, ask the patient if everything is clear, ask the patient to summarise what you have told them
8,9. Summarise & Close the consultation: Summarise so to make sure that you have understood well; Close the consultation by mentioning what are you going to do with the information and by thanking the patient
Basic communication skills for information giving (5):
- Avoid jargon, use simple language
- Organise the information, do not jump from one issue to another
- Give the information in small chunks
- Do not scare the patient, start with something positive
- Check patient’s understanding