Doc1A Midterm 1 Flashcards
Culture
- set of learned and shared beliefs, values, traditions, languages, and norms applied to social interactions and interpretation of experiences
- cultures are dynamic
- cultures are created across many dimensions of identity
dimensions of identity that play into culture formation
- race
- ethnicity
- class
- age
- gender
- sexual orientation
- other social categories
Culturally Effective Care relates to
- health disparities
* communication skills
cultural competence
a set of congruent behaviors, attitudes, and policies that come together in a system, agency or among professionals that enables effective work in cross-cultural situations
structural competence
- recognize structures that shape clinical interactions
- observe and imagine structural interventions
- develop structural humility
physician is a good communicator leads to
2.16 times better patient adherence
RESPECT model
- Respect
- Explanatory model
- Social context
- Power
- Empathy
- Concerns
- Trust
R of respect model
- active listening posture
- non-verbal and verbal encouragement
- summarizing/paraphrasing
E of respect model
•ask about patient’s explanatory model:
“what are you most worried could be causing your symptoms?”
“what do you think might solve this problem?”
S of respect model
•ask about social context of illness/problem:
“how is this affecting your life?”
“what gives your strength to face your illness?”
P of respect model
•Share power
“is there anything else you’d like to talk about today?”
•Limit interruptions
•sit
E of respect model
•show empathy
NURS!
C of respect model
•ask about concerns/fears
T of respect model
•trust, team-building, therapeutic alliance
NURS
- name emotion
- seek to understand the reason for emotion
- respect/validate
- offer support