DNS

Question 1

What is DNS and its function?

Answer 1

Domain Name System:turns domain names into IP addresses, which allow browsers to get to websites and other internet resources.

Question 2

What is an IP (Internet protocol) address?

Answer 2

An IP address identifies a network or device on the internet. (globally)

Question 3

What is a MAC (media access control) address?

Answer 3

This is the physical address of the computer.

Question 4

What is the difference between an IP address and a MAC address?

Answer 4

1. local identification vs. global identification
2. Layer 2 vs. Layer 3 operation

Question 5

What is active directory?

Answer 5

The purpose of Active Directory is to enable organizations to keep their network secure and organized without having to use up excessive IT resources

Question 6

Which of the following would be the BEST wat to integrate a wireless network with RADIUS?
A. WPA3-ENTERPRISE
B. EFS
C. SAE
D. IPsec
E. HTTPS

Answer 6

A. WPA3-ENTERPRISE

Question 7

WHAT IS A WPA3-ENTERPRISE

Answer 7

WPA3-Enterprise provides additional protections for networks transmitting sensitive data by offering the equivalent of 192-bit cryptographic strength.

Question 8

WHAT IS A EFS

Answer 8

EFS is a file storage service for use with Amazon compute (EC2, containers, serverless) and on-premises servers.

Question 9

WHAT IS SAE

Question 10

WHAT IS IPsec

Question 11

WHAT IS HTTPS

Answer 11

Hypertext Transfer Protocol Secure is an extension of the Hypertext Transfer Protocol. It uses encryption for secure communication over a computer network and is widely used on the Internet.

Question 12

A Windows laptop is starting in Safe Mode instead of the normal desktop. Which of the following would be the BEST next troubleshooting step?
A. Update the BIOS
B. Remove the boot loader
C. Run Startup Repair
D. Restore from a known-good backup
E. Reinstall Windows

Answer 12

C. Run Startup Repair
-Because its really fast in how it operates and can solve a number of startup problems.
-Without downloading any new software
-Startup repair doesn’t change any user data

Question 13

Which of the following would be the BEST way for a user to request technical help with Windows?
A. SSH
B. Quick Assist
C. VLC
D. Client-to-site- VPN
E. RMM

Answer 13

B. Quick Assist

Question 14

What is an access point?

Answer 14

hardware device that allows other Wi-Fi devices to connect to a wired network.

Question 15

What is POE?

Answer 15

Power over Ethernet.

Question 16

What is Quick Assist?

Answer 16

Quick Assist is a Microsoft Store application that enables a person to share their device with another person over a remote connection. Your support staff can use it to remotely connect to a user’s device and then view its display, make annotations, or take full control. In this way, they can troubleshoot, diagnose technological issues, and provide instructions to users directly on their devices.