DM Notes Module 1 - Introduction Flashcards

Kick ass

1
Q

How can you prioritize your tasks?

A

You can prioritize your tasks by days, weeks, and months.

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2
Q

According to the principle, how many tasks out of ten will be worth more than the other eight items combined?

A

According to the principle, only two out of ten tasks will be worth more than the other eight items combined.

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3
Q

What percentage of tasks are as valuable as the other 80% combined according to the principle?

A

According to the principle, 20% of tasks are as valuable as the other 80% combined.

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4
Q

What do people tend to procrastinate on, even though they are valuable for their success?

A

People tend to procrastinate on the 10% to 20% of tasks which are valuable to their success.

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5
Q

What does Brian Tracey suggest as a rule to resist temptation while prioritizing tasks?

A

Brian Tracey suggests the rule of not clearing up small things first.

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6
Q

Why is it better to complete the hardest, most important task of the day first?

A

Completing the hardest, most important task first helps in building the habit of working on priority tasks and focusing on what’s valuable for success.

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7
Q

What should you do to get motivated and organized with your tasks?

A

You should create a task list to get motivated and organized with your tasks.

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8
Q

What should you aim for when listing your tasks and sub-tasks on your task list?

A

You should aim to break up larger tasks into sub-tasks to prevent feeling overwhelmed and to ensure smooth progress.

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9
Q

How should tasks be created on the task list?

A

Tasks should be created in a detailed manner, involving the entire team, and keeping the timeline in mind.

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10
Q

What can you do to quickly scan your task list and identify the priority tasks?

A

You can use colors such as red for ‘must do’ tasks, yellow for tasks to be done if there’s time, and green for low-priority tasks to postpone or delegate.

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11
Q

Why should you tick off tasks as you complete them on your task list?

A

Ticking off tasks as you complete them helps in staying motivated and gives a sense of progress.

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12
Q

What should you do to plan ahead effectively?

A

You should plan ahead strategically and realistically, and enlist the strategic thinking of others.

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13
Q

What is an important tool for completing tasks with the help of others?

A

Delegation is an important tool for completing tasks with the help of others.

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14
Q

What question should you ask yourself before delegating a task?

A

Before delegating, ask yourself: Is this task suitable for delegation, or would it be better to carry it out yourself?

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15
Q

What is the first step in delegating a task successfully?

A

The first step is to select the individual or team to whom you want to delegate the task and give them the freedom to make decisions based on their abilities.

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16
Q

What should you consider when delegating a task to someone?

A

When delegating a task, consider the other person’s skills, experience, and whether they need any task-specific training.

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17
Q

How can you motivate the person you’re delegating the task to?

A

You can explain the reason for delegating the task, express trust in their abilities, and emphasize the importance of their role.

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18
Q

What should you confer and agree on in advance when delegating a task?

A

In advance, you should confer and agree on the required resources, availability of people to assist, necessary equipment, additional assistance, etc.

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19
Q

How can you ensure clarity in understanding when delegating a task?

A

You can get feedback from the person you’re delegating to and jointly define how the task will be measured for completion.

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20
Q

What should you ensure when delegating a task to someone?

A

You should confirm the deadlines and make sure the person being delegated to understands what needs to be done and by when.

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21
Q

What is digital marketing?

A

Digital marketing is the use of new media or digital technology to achieve marketing and business goals.

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22
Q

Define digital marketing within the parameters of technologies.

A

Digital marketing can be defined as technologies using digital formats and the internet.

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23
Q

What does inbound marketing involve?

A

Inbound marketing involves trying to pull your audience towards your content, brand, or service.

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24
Q

What is the objective of inbound marketing?

A

The objective of inbound marketing is to attract potential customers who are already interested in your product or service.

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25
Q

What is the most important aspect of digital marketing?

A

Inbound marketing is the most important aspect of digital marketing.

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26
Q

What is the strength of inbound marketing?

A

The strength of inbound marketing is user intent.

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27
Q

What is user intent in inbound marketing?

A

User intent refers to the audience who have the internal drive to take action to find your product.

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28
Q

What does good inbound marketing provide?

A

Good inbound marketing provides efficient and effective routes for your audience to come to your brand.

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29
Q

What type of marketing is considered traditional?

A

Outbound marketing is considered traditional marketing.

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30
Q

What is the objective of outbound marketing?

A

The objective of outbound marketing is to drive awareness of a product or service.

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31
Q

What type of marketing pushes out a message to a target audience?

A

Outbound marketing pushes out a message to a target audience.

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32
Q

What are some channels through which potential customers find you in inbound marketing?

A

Potential customers find you through channels such as blogs, search engines, email subscriptions, word of mouth, and online reviews/recommendations.

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33
Q

What is the purpose of digital marketing?

A

The purpose of digital marketing is to create, distribute, and track campaigns on digital platforms to drive success.

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34
Q

What is the role of new media in digital marketing?

A

New media plays a role in using digital technology to achieve marketing and business goals.

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35
Q

What are two important principles in digital marketing?

A

Two important principles in digital marketing are outbound and inbound marketing.

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36
Q

What is the role of outbound marketing?

A

Outbound marketing involves spreading a message to a target audience to drive awareness of a product or service.

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37
Q

What is the role of inbound marketing?

A

Inbound marketing involves attracting an audience already interested in your product or service to engage with your brand.

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38
Q

What are some examples of media in digital marketing?

A

Examples of media in digital marketing include computers, mobile technology, and digital billboards.

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39
Q

How can marketers track their campaigns on digital platforms?

A

Marketers can track their campaigns on digital platforms using digital marketing software.

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40
Q

What are some online shared experiences in digital marketing?

A

Online shared experiences in digital marketing include social media and digital marketing software.

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41
Q

What is the initiate principle of digital marketing?

A

The customer is the starting and finishing point for all digital activities.

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42
Q

How can you sum up the core principle of the initiate principle?

A

Let the customer decide.

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43
Q

What does the iterate principle emphasize?

A

The importance of tweaking a digital marketing campaign in response to user interaction.

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44
Q

What happens to a digital marketing campaign as more iterations are undertaken?

A

It becomes more effective as you adjust and scale based on feedback, customer engagement, and data.

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45
Q

What does the integrate principle of digital marketing involve?

A

Taking efforts across digital channels to drive a greater outcome than the individual channels on their own.

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46
Q

How should digital and traditional marketing efforts be integrated in a unified way?

A

Incorporate them into the overall marketing campaign strategy.

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47
Q

What does the deep dive stage of the 3i methodology involve?

A

Looking at each principle in more detail and asking key questions.

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48
Q

What should you start with in the initiate stage of the 3i methodology?

A

Start with what the customer actually wants and work backwards through your strategy.

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49
Q

What should you consider in the initiate stage of the 3i methodology?

A

Consider who the customers are, what they are interested in, what resonates with them, and what products they have already tested.

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50
Q

How can customer insights be uncovered for the initiate stage?

A

Through customer research, consumer research, past campaign data, and company research.

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51
Q

Why is it important to research roadblocks in the initiate stage?

A

To efficiently reach the audience by understanding and overcoming obstacles.

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52
Q

What is the focus of the iterate stage of the 3i methodology?

A

Testing, improving, and optimizing digital marketing activities based on customer engagements and feedback.

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53
Q

What is A/B testing used for in the iterate stage?

A

To modify targeting and messaging to adapt and optimize the digital campaign.

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54
Q

What questions are important to ask during the iterate stage of the 3i methodology?

A

Do they engage with the campaign? Did you position your product effectively? Is your content engaging? Is your audience targeting correct? Are your keyword choices effective?

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55
Q

How can insights be obtained for continuous improvement in digital campaigns?

A

By analyzing online engagement with customers and acting on the results.

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56
Q

What is the focus of the integrate stage of the 3i methodology?

A

Thinking about integrating your digital marketing strategy.

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57
Q

What are the two parts of the integration stage?

A

Selling your strategy to get approval and achieving overall campaign integration.

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58
Q

What tasks are found in Quadrant 1?

A

Tasks that require immediate attention and go towards long-term goals.

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59
Q

Give an example of a task in Quadrant 1.

A

Paying rent or mortgage if the payment is missed.

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60
Q

How can you reduce the sense of urgency in Quadrant 1?

A

By working on tasks like Annual Report for a short time every day instead of leaving it until the last week before publication.

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61
Q

What is the ideal quadrant according to Covey?

A

Quadrant 2, where you can spend most of your time on important tasks without a stressful sense of urgency.

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62
Q

What are the tasks in Quadrant 2 centered around?

A

Relationship building, planning for the future, and personal recreation.

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63
Q

What do you need to accept to operate effectively in Quadrant 2?

A

There is never a ‘right time’ to do something, and you must live and plan your life to succeed.

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64
Q

What tasks are found in Quadrant 3?

A

Urgent tasks that are not important and do not contribute to long-term goals.

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65
Q

Why do tasks end up in Quadrant 3?

A

Due to the actions of others and their prioritization of work over yours.

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66
Q

What is the common mistake people make in Quadrant 3?

A

Spending most of their time on tasks that are not as important as they think but believing they are working in Quadrant 1.

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67
Q

What tasks are found in Quadrant 4?

A

Tasks that are neither urgent nor important and do not contribute to short- or long-term goals.

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68
Q

Why is Quadrant 4 of some value?

A

It allows you to work on tasks that help you relax and decompress.

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69
Q

What do you need to do to effectively manage your time?

A

Understand the distinction between urgency and importance and prioritize important tasks over merely urgent ones.

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70
Q

What is required to decide which tasks are actioned in which quadrant?

A

Constant vigilance, discipline, and honesty.

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71
Q

Give an example of a monthly task mentioned in the text.

A

Having a system to pay a major bill like rent or mortgage every month.

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72
Q

What are the different stages in the consumer journey?

A

Awareness and Interest, Consideration and Conversion, Retention

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73
Q

What drives the Awareness and Interest stages in the consumer journey?

A

Discovery and becoming aware of the problem and potential solutions

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74
Q

How can content help in the Awareness and Interest stages?

A

By establishing a relationship with the main topic and standing out with engaging and valuable content

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75
Q

What is recommended for bringing a product forward organically during the Awareness and Interest stages?

A

Developing a strong social media presence and engagement

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76
Q

What are the Consideration and Conversion stages driven by?

A

Consumers looking for additional information, experience, reviews, and creating a mindmap of the best quality/price/value ratio

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77
Q

What can optimize the ‘Consideration’ stage in the consumer journey?

A

Optimizing content for search engines and investing in paid ads on relevant keywords

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78
Q

How can content discovery and engagement be increased in the Consideration and Conversion stages?

A

By associating the product or brand with a specific topic and keyword in the consumer’s mind

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79
Q

What components are used in the Retention stage?

A

Email marketing automation and analytics

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80
Q

How can Retention be improved?

A

By providing a consistent customer experience, reaching out, following up a purchase, and using personalized information to create intimacy between the customer and the brand

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81
Q

What are the main digital channels discussed in the course?

A

Website optimization, social media marketing, and others

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82
Q

What is website optimization?

A

The art of creating and continuously improving websites to optimize the visitor experience and increase visitor satisfaction, user experience, repeat visits, and conversion rates

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83
Q

Why is website optimization important?

A

Because an optimized website ensures a good customer experience and makes it easy for customers to make purchases

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84
Q

What should be considered when optimizing a website for different devices?

A

The customer’s browsing behavior across devices and ensuring a seamless experience on both mobile and desktop

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85
Q

What is social media marketing?

A

A form of outbound digital marketing that utilizes social networking platforms to increase brand exposure and cultivate relationships with consumers

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86
Q

What is the goal of social media marketing?

A

To create visibility and interactivity with the audience

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87
Q

What is digital marketing?

A

Digital marketing refers to the marketing of products or services using digital technologies.

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88
Q

What are the types of media?

A

The types of media in digital marketing include owned media, paid media, and earned media.

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89
Q

What is the difference between inbound and outbound?

A

Inbound marketing focuses on attracting customers through content and experiences, while outbound marketing involves pushing messages to a target audience.

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90
Q

What are the characteristics of traditional media?

A

Traditional media includes channels such as television, radio, print, and outdoor advertising.

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91
Q

What is the methodology for digital marketing?

A

The methodology for digital marketing involves the 3i principles: Initiate, Iterate, and Integrate.

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92
Q

Which digital channels can be used in marketing?

A

Various digital channels can be used in marketing, such as websites, social media platforms, email marketing, search engine marketing, and mobile apps.

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93
Q

What are SMART objectives?

A

SMART objectives are specific, measurable, achievable, relevant, and time-bound goals that guide marketing efforts.

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94
Q

What is audience research?

A

Audience research is the process of gathering data and insights about the target audience to better understand their demographics, preferences, and behaviors.

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95
Q

What are some tools for audience listening?

A

Some tools for audience listening include social media platforms, marketing research tools, surveys, and behavior analytics.

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96
Q

What are the benefits of competitive research?

A

Competitive research helps identify market trends, benchmark against competitors, and find opportunities for differentiation.

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97
Q

What is the buyer’s journey?

A

The buyer’s journey refers to the process that a potential customer goes through, from awareness of a product or service to making a purchase decision.

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98
Q

What is 360 marketing?

A

360 marketing integrates both traditional and digital marketing channels to create a comprehensive and cohesive marketing campaign.

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99
Q

What are some digital marketing tools?

A

Some digital marketing tools include Google Analytics, social media management platforms, email marketing software, and content management systems.

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100
Q

What is the role of a project manager?

A

A project manager is responsible for planning, organizing, and executing marketing projects, ensuring they are delivered on time and within budget.

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101
Q

What are the seven steps in project management?

A

The seven steps in project management are: identify the project, write a project brief, develop goals and objectives, get input from the team, map out timelines and tasks, start the project, and finish the project.

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102
Q

What are the benefits of effective time management?

A

Effective time management leads to being in control, earning a reputation, feeling calmer, and getting more tasks done.

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103
Q

How can tasks be prioritized?

A

Tasks can be prioritized by distinguishing between urgent and important tasks and using decision matrices to assess their significance.

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104
Q

What are some best practices for time management?

A

Best practices include using the Pareto Principle, creating task lists, planning ahead, delegating, and batching tasks.

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105
Q

What are some personal time stealers?

A

Personal time stealers include poor internal communication, excessive email viewing, interruptions, meetings, procrastination, distractions, perfectionism, lack of planning, and stress.

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106
Q

What is Step 7 in the delegation process?

A

Frequently communicate and inform peers of the delegated task.

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107
Q

How can the frequency of check-ins be adjusted during delegation?

A

Check-ins can diminish in frequency as the project progresses and increase just prior to completion.

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108
Q

What should be done after the completion of a delegated task?

A

Brief all stakeholders on performance, address arising issues, accept failures, thank the person, and ensure positive credit.

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109
Q

What time management technique is recommended to improve productivity?

A

Batching tasks together to focus on one task at a time.

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110
Q

According to Brian Tracey, how much can task completion time increase due to the ‘pick it up, put it down’ behavior?

A

Task completion time can increase by as much as 500 percent.

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111
Q

What is a common reason for procrastination?

A

Tasks appearing large and difficult when initially approached.

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112
Q

What method can be used to tackle a large project?

A

The Salami Method - slicing the task down to size and completing one slice at a time.

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113
Q

How can poor internal communication be addressed?

A

Setting up out-of-office replies and call forwarding on email accounts.

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114
Q

What is a recommended tip for managing excessive viewing of email?

A

Set specific times for viewing email throughout the day.

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115
Q

How can interruptions be minimized?

A

Turn off non-essential notifications and close office door to deal with electronic and personal interruptions respectively.

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116
Q

What tips are provided for dealing with meetings?

A

Do not attend if you won’t contribute, ensure there is an agenda and time limit.

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117
Q

What can be done to overcome task procrastination?

A

Start working on the task anywhere to develop a sense of forward momentum.

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118
Q

What can distractions do to productivity?

A

Distractions can steal time and decrease productivity.

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119
Q

What is the ultimate goal for digital marketers?

A

To move communications on social media from outbound to a two-way channel.

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120
Q

What are display and video advertising?

A

Outbound, awareness-generating digital channels that combine targeting with emotional engagement.

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121
Q

What can display and video advertising generate?

A

Engagement, brand affinity, recall, and traffic from a targeted audience.

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122
Q

What are some ad formats and techniques to engage a target audience?

A

Various formats on YouTube, websites, and social networks.

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123
Q

What is paid search also known as?

A

PPC (Pay-Per-Click)

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124
Q

What is paid search?

A

An inbound method of advertising on search engines, paying only when the ad is clicked.

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125
Q

What is the value of paid search?

A

It allows you to be on top of search results quickly for desired searches.

126
Q

What are SEO techniques used for?

A

Driving inbound traffic from organic search results on search engines.

127
Q

What does SEO involve?

A

Making your website attractive to search engines by offering accurate solutions.

128
Q

What works in tandem with paid search in digital marketing?

A

SEO provides additional ways for searchers to access content and buy products.

129
Q

What is content marketing?

A

The creation, publishing, and sharing of content to build brand reputation.

130
Q

What is the aim of content marketing?

A

To build brand reputation, awareness, and affinity.

131
Q

What does a strong content strategy help increase?

A

Brand personality and likability.

132
Q

What does email marketing involve?

A

Using a subscribed channel to deliver content to the audience.

133
Q

How is email marketing used?

A

To deliver content directly to the audience through subscription.

134
Q

What is the main value of content marketing?

A

Building an effective brand personality.

135
Q

What do digital marketers need to do to interest people?

A

Share values and engage in everyday events to be more than just a product.

136
Q

Why is this task considered a Quadrant 2 task?

A

Because it is important, but not urgent.

137
Q

What can happen if the system fails due to insufficient funds in the account?

A

The task becomes urgent and there may be extreme consequences.

138
Q

What should be done to avoid the task becoming urgent?

A

Plan to have a systemized payment in place within Quadrant 2.

139
Q

How can goals help in achieving tasks?

A

They give direction and purpose to steer daily activities to success.

140
Q

What is the risk of not having clarity about goals?

A

Success becomes dependent on chance rather than a defined roadmap.

141
Q

What is the recommended practice for setting goals?

A

Write them down on paper to visualize and lodge them in the subconscious mind.

142
Q

Why is it important to specify the details of each goal?

A

The more specific the details, the more information the mind has to work with.

143
Q

How can ticking off achieved specifics benefit goal achievement?

A

It provides an accurate picture of the journey to date and what comes next.

144
Q

What should be considered when setting goals?

A

Realism, assistance needed, costs, and time required.

145
Q

What is the Pareto Principle?

A

The observation that 80% of outcomes come from 20% of inputs.

146
Q

Who is Vilfredo Pareto?

A

An Italian economist after whom the Pareto Principle is named.

147
Q

How can the Pareto Principle be applied in business?

A

To identify and focus on the most significant 20% of activities for maximum impact.

148
Q

What is audience listening?

A

Audience listening is the process of monitoring what people are saying on digital media channels about your brand, your products, and competitors.

149
Q

How can audience listening help in devising a strategy?

A

Audience listening provides insights that can help devise a strategy to influence consumers based on what has been heard from listening to them.

150
Q

What do members of the target audience discuss that relates to a brand?

A

Members of the target audience discuss topics that relate to a brand, either directly or indirectly.

151
Q

Why is engaging in audience listening important?

A

Engaging in audience listening makes consumer insights visible to the marketing and business organization.

152
Q

What are the main types of platform used for audience research in the digital landscape?

A

The main types of platform used for audience research are social media, marketing research companies, survey providers, and behavior analytics platforms.

153
Q

How can social media analytics be used for audience research?

A

Social media analytics and platforms can be used to analyze existing data on a community of followers, their likes, and friends, to create a picture of who the current customers are.

154
Q

Which social media platforms have strong analytic tools developed?

A

Social media platforms such as Facebook, Twitter, Instagram, Tumblr, Pinterest, and LinkedIn have strong analytic tools developed.

155
Q

What are some examples of social intelligence tools?

A

Some examples of social intelligence tools are Hootsuite, HubSpot, Social Intel, Nuvi, and Affinio.

156
Q

What are some examples of third-party research companies for marketing research?

A

Some examples of third-party research companies for marketing research are PRIZM from Claritas, eMarketer, Euromonitor, Nielsen, and Spark.

157
Q

How can marketers gather specific data related to their product or a specific trend?

A

Marketers can gather specific data by using online survey platforms to research within their current audience.

158
Q

What is a cheap and convenient way to collect specific data?

A

Using online survey platforms is a cheap and convenient way to collect specific data related to a product or a specific trend.

159
Q

What are the tasks involved in a project manager’s role?

A

The tasks involved in a project manager’s role include guiding projects, facilitating communication, managing conflict, and more.

160
Q

What does guiding projects involve for a project manager?

A

Guiding projects involves determining scope, assigning tasks, setting deadlines, and everything involved in project setup and execution.

161
Q

What is the role of a project manager in ensuring work gets done?

A

The project manager ensures that everyone has what they need to get their work done and removes any obstacles.

162
Q

How does a project manager facilitate communication in a project?

A

Project managers facilitate communication between stakeholders and team members, ensuring information flow and clear communication.

163
Q

What skills do project managers need for effective communication?

A

Project managers need excellent interpersonal skills, both verbal and written communication, and the ability to monitor and improve their communication abilities.

164
Q

What is the importance of emotional intelligence for project managers?

A

Emotional intelligence helps project managers understand how others are feeling, fosters comfortable communication, and motivates team members.

165
Q

How does a project manager handle conflicts in a project?

A

Project managers manage conflicts by becoming leaders, resolving conflicts, offering compromise, and setting an example.

166
Q

What is the role of negotiation in conflict management for project managers?

A

Negotiation skills are crucial for project managers to find creative compromises and concessions to resolve conflicts and move the project forward.

167
Q

Why should project managers be realistic when resolving conflicts?

A

Being realistic acknowledges that not everyone will agree all the time and helps project managers find fair and decisive solutions to conflicts.

168
Q

How should project managers approach conflicts within a project team?

A

Project managers should handle conflicts without pointing fingers or getting personal, focusing on resolving conflicts to keep the project on track.

169
Q

What are some qualities of objectives in a digital marketing strategy?

A

SMART: Specific, Measurable, Achievable, Relevant, Time-bound.

170
Q

What is the purpose of using the SMART model for objectives?

A

To ensure objectives are complete, understandable, measurable, and can help develop a better strategy.

171
Q

Why is having a specific objective important?

A

It provides a clear goal that can be understood by anyone, even outside the Marketing department.

172
Q

What are some tips for making objectives specific?

A

Think simple, sensible, and significant. Answer questions on accomplishment, importance, involvement, location, and resources or limits.

173
Q

How can you make an objective measurable?

A

By setting an obtainable goal that can be measured using numbers, such as increasing website visits by 10% by June.

174
Q

What are some digital data that can be leveraged to measure objectives?

A

Traffic, cost per click (CPC), lead generation, social media tracking, among others.

175
Q

What does it mean for an objective to be achievable?

A

It means it is reachable within the available skills, budget, and time, taking into account potential constraints or limits.

176
Q

What points should be considered when determining the achievability of an objective?

A

How the goal can be accomplished and how realistic it is based on available resources and potential constraints.

177
Q

In digital marketing, why is it important to craft achievable objectives?

A

To have a reality check and ensure the objective can be realistically attained.

178
Q

What are the important considerations for crafting achievable objectives?

A

Available skills, budget, time, and potential constraints or limits must be taken into account.

179
Q

What is the key to developing a competitive strategy?

A

Understanding the sources of the competitive forces.

180
Q

What are the five crucial elements according to Porter’s Five Forces?

A

Customers, suppliers, substitutes, potential entrants, and competitors.

181
Q

What does intense competition among existing firms lead to?

A

Reduced profit potential for companies in the same industry.

182
Q

How does the availability of substitute products impact pricing?

A

It limits the ability to raise prices.

183
Q

What impact do powerful buyers have on prices?

A

They have a significant impact on prices.

184
Q

How can powerful suppliers affect profit?

A

They can demand premium prices and limit profit.

185
Q

What do barriers to entry act as?

A

A deterrent against new competitors.

186
Q

What is the role of industry trend research?

A

To understand and predict the movement within competitive forces.

187
Q

How can industry trend research benefit companies?

A

By providing insights into audience communication style, medium, and identifying market opportunities.

188
Q

What kind of behavioral changes can industry trend research inform companies about?

A

Changes in audience communication preferences, platforms used, and new ways of solving problems.

189
Q

How can industry trend research help in planning marketing strategies?

A

By predicting needs and planning strategies based on predictive analysis of market trends.

190
Q

What may happen if a company doesn’t adapt to market trends?

A

It is likely to lose its audience and become irrelevant.

191
Q

What are some tools available to track industry trends?

A

Social media monitoring, market research reports.

192
Q

What information can be obtained through social media monitoring?

A

Trends and insights on consumer preferences and desires.

193
Q

Which tools can be used for social media monitoring?

A

TweetDeck, Google Trends, and Twitter trending topics.

194
Q

What advantage do research firms provide for industry trend research?

A

Availability and quality of data, larger scale and statistical accuracy.

195
Q

Which companies provide free insights on industry trends?

A

Euromonitor, eMarketer, Qualtrics, Nielsen, Crimson Hexagon, and PwC.

196
Q

What is the advantage of requesting reports from research firms for your company?

A

Finding trends that are more granular and resonate more directly with your target audience.

197
Q

What is the purpose of an email marketing campaign?

A

To drive efficient inbound traffic and conversions from subscribed audience.

198
Q

What is web analytics?

A

The collection, measurement, analysis, and reporting of web data for understanding and optimizing web usage.

199
Q

How does web analytics help digital marketers?

A

It helps understand website visitors, their demographics, devices, and success of digital marketing activities.

200
Q

What is a digital strategy?

A

A set of practices and goals that guide long-term digital objectives and operate across all customer-utilized digital channels.

201
Q

Why is digital strategy important for digital marketers?

A

It acts as a roadmap to efficiently execute actions, target audience, and deliver on business goals within budget and timeframe.

202
Q

What role do project managers play in digital marketing?

A

They ensure campaigns meet brief, are delivered on time, deployed within budget, and maintain high-quality output.

203
Q

What is a project?

A

Any initiative with a defined deliverable and delivery date that can benefit from project management.

204
Q

What are the benefits of project management?

A

Fluid communication, status updates, resource planning, managing interdependencies, client assurance, and predictable deadlines.

205
Q

Why is it important to defend your time?

A

To ensure you can use your time effectively and avoid others wasting it.

206
Q

What should you consider before committing to completing a task?

A

Your own skills and knowledge, personal commitment, and the time required for planning, resourcing, completion, and review.

207
Q

What factors should you consider when estimating the time needed to complete a task?

A

Other people on your team, their skills and knowledge, their work pace, and the wider work environment.

208
Q

What are some guidelines for responding to requests?

A

Don’t apologize for saying ‘no’, use a slow and calm voice when replying face-to-face, use as few words as possible in email replies, understand the request before responding, and explain yourself clearly and simply.

209
Q

What language should you use when explaining yourself in response to a request?

A

Depersonalized language like ‘The situation is…’ rather than ‘I think…’.

210
Q

Can you change your mind and say ‘no’ even after saying ‘yes’?

A

Yes, if your situation changes, you can change your response.

211
Q

What should you do if you have limited time but can find time for non-work-related activities?

A

Re-prioritize and assess the importance of the task you need to complete.

212
Q

What are the benefits of effective time management?

A

Feeling in control, reduced stress, and better productivity.

213
Q

How do you typically feel when you believe you don’t have enough time?

A

Stressed out or panicked.

214
Q

What should you know to feel in control of your time?

A

What needs to be done and when.

215
Q

What are some platforms that can be used for primary audience research?

A

SurveyMonkey, Qualtrics, Zoomerang, AYTM surveys

216
Q

How can online interviews be used for primary research?

A

Collect qualitative data and interact with relevant customers

217
Q

What is behavioral analytics?

A

The study of audience and customer actions to optimize business outcomes

218
Q

What are some sources of consumer behavior data in behavioral analytics?

A

Google Search data, website heatmaps

219
Q

What are some tools for conducting cultural research in digital marketing?

A

Social media conversations, research reports, scholars’ research, dedicated platforms

220
Q

How can social media conversations be used in cultural research?

A

Understand community interactions and brand involvement

221
Q

What are some research firms that provide cultural research reports?

A

eMarketer, Nielsen, specialized firms

222
Q

What can be learned from dedicated platforms in cultural research?

A

Values important to the cultural group, niche websites, influencers’ accounts

223
Q

What insights can be gained from competitive research?

A

Competitors’ marketing strategy, target audience, target market

224
Q

Why is understanding competitors’ target audience important in competitive research?

A

Provides insights on own target audience and product problem-solving

225
Q

What are some traditional channels that can be used in a 360 marketing campaign?

A

TV, radio, print

226
Q

What is one advantage of an integrated 360 marketing campaign?

A

Covering the entire buying cycle

227
Q

Why is it important for a 360 marketing campaign to be present across multiple touchpoints?

A

To resonate with potential customers as they go through their day

228
Q

What are two benefits of using traditional media in a 360 campaign?

A

Scaling and reaching a large audience in a short time

229
Q

What are two benefits of using digital media in a 360 campaign?

A

Relevance and attracting specific consumers

230
Q

Why is implementing both traditional and digital marketing important in a 360 campaign?

A

To provide a complete brand experience to the audience

231
Q

What is dual screening in the context of a 360 campaign?

A

Targeting an audience with traditional mass media while delivering targeted messages online

232
Q

How can an integrated 360 campaign help measure results effectively?

A

By using digital strategies to analyze audience interactions and impact of traditional media

233
Q

Why is it important to understand the competition’s message?

A

Understanding the competition’s message helps differentiate your brand and stand out in the buyer’s journey.

234
Q

How can social media be used for competitive research?

A

Social media provides insights into customer conversations, reviews, mentions, and comparisons with competitors.

235
Q

What can be gained by analyzing competitor’s assets?

A

Analyzing competitor’s assets helps understand their business, positioning, and how they convert their audience.

236
Q

What insights can be obtained through search analysis?

A

Search analysis reveals consumer problems, solutions, and helps identify keywords where competitors rank well.

237
Q

How can content analysis tools assist in competitive research?

A

Content analysis tools help monitor competitor’s content, track changes, traffic, bounce rate, and aid in understanding their media strategy.

238
Q

What is industry trend research and analysis?

A

Industry trend research involves monitoring changes and advancements to develop a competitive strategy.

239
Q

What is the purpose of the Initiate phase in the 3i Principle methodology?

A

To uncover data and apply findings to business goals.

240
Q

Why is it important to integrate digital into all relevant aspects of business processes?

A

To help the digital transformation mindset of the organization.

241
Q

What is the role of email and automation marketing in digital marketing?

A

To convert and retain customers by providing additional value to the brand and product.

242
Q

How does paid search (PPC) channel help in digital marketing?

A

It brings high value traffic from an interested audience when they are ready to buy or take action.

243
Q

What is the main objective of optimizing for organic search (SEO)?

A

To lead to discovery, awareness, interest, and conversion without paid effort.

244
Q

Why is optimizing a website essential in digital marketing?

A

To create an environment where visitors can engage with brand content and easily take valuable actions.

245
Q

How does display advertising contribute to digital marketing strategies?

A

By targeting audience interests and driving higher awareness, consideration, and traffic.

246
Q

What is the significance of content marketing in digital marketing?

A

It increases brand personality, likability, and helps consumers learn more about the product.

247
Q

What is one factor that marketers need to consider when planning their media budget?

A

Marketers need to consider the best ratio between traditional and digital media.

248
Q

What is the difference between mass or individual media?

A

Mass media is consumed in a group situation while individual media is customized for the individual.

249
Q

Which media formats appeal to a more passive audience?

A

Overall media strategy includes more engaging ad formats for a passive audience.

250
Q

What is the difference between passive and active audiences in digital marketing?

A

Digital marketing leads to more active media engagement compared to traditional marketing.

251
Q

What is the difference between one-to-one and one-to-many communication in marketing?

A

Traditional marketing delivers the same content to individuals, while digital marketing can personalize content to individuals.

252
Q

What is the outbound strategy in marketing?

A

Outbound strategy includes showing ads to as many people as possible in the hope that it resonates with some of them.

253
Q

What is the inbound strategy in marketing?

A

Inbound strategy involves attracting interested consumers to your content, brand, and offer.

254
Q

What are the three principles of the Digital Marketing Institute’s methodology?

A

The three principles are initiate, integrate, and iterate.

255
Q

What is Step 5 in project planning?

A

Mapping out timelines and tasks.

256
Q

What should be logged if a task needs approval?

A

Approvals should be logged to avoid delays.

257
Q

What is the role of a project manager during the project?

A

To ensure everything is happening as planned and find solutions when deadlines are missed.

258
Q

What should a project manager be prepared for?

A

To shift the plan and accommodate unexpected bumps in the road.

259
Q

What is Step 7 in project planning?

A

Finishing the project and checking deliverables.

260
Q

What should a project manager review at the end of the project?

A

The project’s success, return on investment, and team satisfaction.

261
Q

How can a project manager gather feedback for improvement?

A

By conducting a ‘post-mortem’ meeting with the project team.

262
Q

What is the impact of effective time management on credibility?

A

It positively affects people’s opinion about your credibility.

263
Q

Why might people initially like someone who says ‘yes’ to everything?

A

They appreciate the ‘can-do attitude’ and willingness to assist.

264
Q

What is the first stage of the buyer’s journey?

A

Awareness

265
Q

What is the focus of the Interest stage?

A

Gathering more information and experience to make a decision

266
Q

Which stage represents the moment when the consumer knows about your brand?

A

Consideration

267
Q

What does the Conversion stage represent?

A

The moment when the consumer is ready to buy your product or take action on your site

268
Q

Why is the Retention stage important?

A

To ensure recurring revenue and create a group of active brand advocates

269
Q

What is a 360 marketing strategy?

A

A marketing plan that engages consumers at all touchpoints, both online and offline

270
Q

What is the goal of an integrated marketing strategy?

A

Engaging consumers at all touchpoints throughout their day

271
Q

What are the necessary components of a project summary?

A

Steps, handoffs between team members, people involved, required resources, deliverables, and timeline.

272
Q

How should the project summary document be presented?

A

A text document or a slide deck that is easy to read and accessible to everyone on the project.

273
Q

What should be included when developing goals and objectives for a project?

A

Specific, measurable, actionable, relevant, and time-bound goals that align with company objectives.

274
Q

What could happen if goals and objectives are not clearly defined for a project?

A

Lots of activity without a defined result for the business, being busy without making progress.

275
Q

What should be considered when gathering input from the team?

A

Overall availability, requirements, time needed, deliverables, teams involved, and project goal.

276
Q

What should be done before scheduling a team meeting?

A

Gather information on availability, requirements, and create loose timelines for team members.

277
Q

What should be shared with the team in a project meeting?

A

Explanation of the project, creative brief, steps needed, time requirements, and rough timeline.

278
Q

Why is it important to gather answers and feedback from the team in a meeting?

A

To have the necessary information to start mapping out the project and ensure its success.

279
Q

What are the three different media channels?

A

Owned, paid, and earned.

280
Q

What is owned media?

A

Media that you create and manage.

281
Q

What is paid media?

A

Media or advertising that you have paid for to drive visibility or traffic.

282
Q

What is earned media?

A

Free publicity generated by consumers, PR, influencers, and people who speak about and share content related to your brand or product.

283
Q

How can owned, paid, and earned media work together in a digital marketing campaign?

A

By promoting your own content through paid media and leveraging earned media to influence your brand.

284
Q

What are some key questions to ask when considering owned media?

A

What am I going to talk about? What do I want people to see? What type of message do I want to get across to my audience?

285
Q

What are some benefits of owned media?

A

Cost efficiency, flexibility, longevity, and the power to develop a go-to platform for your audience.

286
Q

What is the drawback of paid media?

A

You have to pay for it.

287
Q

What is outbound paid media useful for?

A

Building awareness and generating familiarity through audience reach, ad repetition, and defined targeting.

288
Q

What are some challenges to the efficacy of paid media?

A

The advent of ad blockers, for example.

289
Q

What can lead to lost time?

A

Perfectionism and lack of planning.

290
Q

How can tasks be completed faster?

A

By learning to speed-read.

291
Q

What should be included in a realistic plan for the day?

A

Objectives, priorities, and goals.

292
Q

How can small tasks be completed while traveling?

A

By regarding traveling as an opportunity to complete small tasks.

293
Q

What can stress and fatigue do to time?

A

They can sap away time.

294
Q

What should be done to achieve a work-life balance?

A

Take a vacation and ensure adequate rest.

295
Q

How can potential problems at work be pre-empted?

A

By building time into schedules to cater for unforeseen events.

296
Q

What can indecision do to time?

A

It can waste a lot of time.

297
Q

What is recommended before sitting the certification exam?

A

Passing the practice exam.

298
Q

What is the pass mark for the practice exam?

A

60%.

299
Q

What is a crucial skill in managing projects?

A

Knowing how to manage time.

300
Q

How can time management issues be addressed with team members?

A

By addressing the issue without attacking the person.

301
Q

What is the Pomodoro method?

A

A time management system that uses 25-minute work chunks separated by 5-minute breaks.

302
Q

What are some basic leadership skills for project managers?

A

Listening, decisiveness, honesty, confidence, and communication.

303
Q

Why is subject matter expertise important for project managers?

A

To have a deep understanding of the project and gain respect from team members.

304
Q

What are some practical competencies for project managers in marketing?

A

Allocating resources and managing constraints on time, budget, or people.

305
Q

What are the three types of data for audience research?

A

Demographic, Psychographic, Behavioral

306
Q

What type of data includes facts about the audience such as gender and age?

A

Demographic data

307
Q

What type of data gives insights into the audience’s beliefs and opinions?

A

Psychographic data

308
Q

What type of data reveals how people use a product or navigate on a website?

A

Behavioral data

309
Q

What does demographic data include?

A

Gender, age, income level, occupation, marital status, location, education, etc.

310
Q

What does psychographic data include?

A

Activities, interests, opinions, attitudes, values, lifestyle, loyalty

311
Q

What can behavioral data tell you about your customer?

A

Their online activities, website visits, social media use, and product usage

312
Q

Why is audience research important for digital marketing strategy?

A

It provides context and information needed to effectively target the audience