Diversity, Inclusive Environments & Teamworking Flashcards
Why is diversity and inclusivity valuable to businesses / teams?
Multiple perspectives bought to table
Different viewpoints
Boost business as interest more people
Happier employees
Understand customers
What are the differences between diversity and inclusion?
Diversity - Is the what (Different ages, cultures, genders etc.)
Inclusion - Is the how (how the work environment encourages everyone to thrive)
What does inclusive communication include?
Effective communication that everyone can understand.
Remaining accurate, respectful & Inclusive.
What is partnering and collaborative working?
Arrangement where 2+ organisation work together to achieve a shared aim over a period of time
What is unconscious bias and how can you reduce it?
Associations we hold outside out conscious awareness & control and Making quick judgement.
Accept it, make considered decisions, monitor behaviour, widen social circle, don’t make assumptions, set ground rules, speak out if necessary, apologise if in wrong, use rotas to avoid stereotyping.
Explain what the RICS Inclusive Employer Quality Mark is.
Launched in 2015 - relaunched Spring 2021
As RICS behind many other sectors.
4 Main Principles: Leadership, Recruitment, Culture & Development
+180 companies signed up
What is a strategic alliance?
Arrangement between 2+ companies to undertake a mutually beneficial project while retaining its independence.
Less complex than a joint venture.
Explain your understanding of supply chain management.
Handling of entire process from raw material/components to final delivery
End-to-End process
Why is accountability and responsibility important when working in a team?
Fosters better working environments, relationships, improves job satisfaction, teams to work more effectively, empowers.
Explain Tuckman’s theory in relation to teamwork.
As teams work together they evolve (knowingly or not)
Four Stages: Forming, Storming, Norming & Performing
As they develop maturity & ability & establish relationships, the leadership styles change to become more collaborative and shared
Groups of individuals - Cohesive take focused teams
Explain the Belbin team roles.
Nine behavioural attitudes necessary to facilitate a teams progress.
Best teams made of a diverse mix of behaviours.
SOCIAL: Resource investigator, Teamworker, Co-ordinator
THINKING: Plant, Monitor evaluator, Specialist
ACTION/TASK: Shaper, Implementer, Completer Finisher
Explain Maslow’s hierarchy of needs.
Motivation theory, five tier model of human needs
Self-actualization
Esteem
Love/ Belonging
Safety (job security)
Physiological (food & clothing)
Explain how the RICS Rules of Conduct relate to inclusion and diversity.
The profession needs a diverse workforce
New RoC: Rule 4 - Treat others with respect & encourage diversity & Inclusion - treat all fairly and no bullying
members address unconscious bias & develop inclusive cultures
Which ISO relates to inclusion and diversity?
ISO 30415 - Focuses on importance of Diversity & Inclusion & HR Management
What is Economic Dividends for Gender Equality (EDGE)?
Number of countries helps to create fair and mutually beneficial workplaces for men & women.
Global assessment methodology & business certification standard for equality.
Using bench marking, metrics & accountability.
