Diversity, Inclusion & Team working Flashcards
What is the Equalities Act 2010?
Law that covers everyone in Britain that protects people from discrimination, victimisation & harrassment.
What is discrimination?
The unfair treatment of certain groups of people based on their characteristics.
What is victimisation?
When someone becomes a victim of unfair treatment after complaining or intending to for discrimination
What is harrassment?
Unwanted behaviour which is offensive or makes you feel intimidated, it can be verbal, written or visual.
What is Diversity?
Involving people from a range of different backgrounds and recognising the positives that the differences can bring.
What is inclusion?
Where everyone is treated fairly & respectfully, given equal opportunities within the workplace and feel welcomed & comfortable.
What is team working?
A group of people collaborating to complete a common goal or task. Where people support one another to have an effective and efficient work method.
Why is diversity important?
People from a range of backgrounds can bring different areas of knowledge that can help achieved difficult tasks and can increase work productivity.
What are protected characteristics?
Characteristics that are protected by law that yoy cannot discriminate agaisnt: age, disability, gender reassignment, marriage status, race, sex, religion or belief
What makes a strong team?
Combination of leadership, communication, access to good resources, mutual respect, common aligned goals, patience
What is the importance of team working?
Collaboration in a group can help solve difficult problems by finding the best solutions through different ideas. Also so everyone feels involved.
What do you contribute to your team?
Primarily workload of FRAs but also support other apprentices by teaching newer or learning from older.
How do you work with other council teams?
Mostly through FRAs with housing officers, repairs support team, also service providers for repairs. Work with gosport teams also, all communication usually done over the phone or email.
What is inclusive communication?
It is effective communication by ensuring evryone understand and respecting and recognising all forms of communication.
What is unconcious bias & different types?
Social stereotypes & quick judgements made outside of someones concious awareness, ageism, gender bias, affinity bias (gravitate to similar people) and beauty bias.
