Diversity, Inclusion and Teamworking - L1 Flashcards
Tell me about an example of where you have worked well in a team.
- St William Development Team
- Workload is distributed evenly between colleagues
- Templates of work and expertise as well as business relationships shared
How successful do you think this team was?
Successful team meeting the objectives of the Development Director and the business
How could you have improved your role within the team?
Improve my communication within a team i.e. to ask advice of others on how tasks have been completed before and benefit from greater sharing of lessons learnt
What is a common issue you have come across when working in a team?
Ensuring mutual objectives to ensure each member is incentivised to deliver high quality work
Why is diversity and inclusivity valuable to businesses / teams?
- Moral = right thing to do, benefits society
- Legal = Equality Act 2010 makes law to prevent discrimination
- Business = diverse industries or businesses proven to perform better
What are the differences between diversity and inclusion?
- Diversity = a diverse workforce means recruiting people with a variety of unique characteristics such as race, gender, ethnicity, education, age, religion, economic background
- Inclusion = inclusive policies within a workplace ensure that employees are treated with respect and that they feel accepted and can thrive
What does inclusive communication include?
Being aware and valuing different ways people communicate, helps understand choices, express feelings and involve others
* Language
* Written
* Online
* Images
* Assessibility
* Recruitment
* Advertising
What is partnering and collaborative working?
Two or more organisations work together over a period of time with the deliberate purpose of achieving shared aims
What is unconscious bias and how can you reduce it?
Bias you are unaware of, outside of your control. Bias that happens automatically triggering our brain into making quick judgements and assessments of people / situations
Explain what the RICS Inclusive Employer Mark is.
- Launched in 2015 as the profession was behind in diversity
- The IEQM is the benchmark for inclusion and diversity in land, property and construction and is based on 6 principles:
- Leadership and vision
- Recruitment
- Staff retention
- Staff development
- Staff engagement
- Continuous improvement
What is a RACI matrix?
- Responsible
- Accountable
- Consulted
- Informed
What is a strategic alliance?
- Undertake a mutually beneficial project
- Each company retains independence
- Agreement less complex than a joint venture
Explain your understanding of supply chain management.
- Flow of goods and services
- Includes processes transform raw materials into final products
- Active streamlining of business supply side activities
What legislation relates to selecting a project team?
Equality Act 2010
Why is accountability and responsibility important when working in a team?
- Accountability: specific to an individual person with set strengths
- Responsibility: shared, work with team people, task orientated for a given task
Explain Tuckman’s theory in relation to teamwork.
Tuckman 1965 - Team Development Theory
1 Forming - team assesmbled, task allocated
2 Storming - brainstorming, suggesting ideas
3 Norming - harmonious working practices / individuals take greater responsibility
4 Performing
Explain the Belbin team roles.
- Monitor Evaluator
- Specialist
- Plant
- Shaper
- Implementer
- Completer / Finisher
- Coordinator
- Team Worker
- Resource Investigator
Explain Maslow’s hierarchy of needs.
- Theory on the premise that a person is motivated when their needs are fulfilled
- Theory is individuals need to be satisfied to move up the pyramid
- Physiological - physical survival necessities e.g. shelter
- Safety - protection from threats / danger
- Belonging - association, friendship
- Self esteem - respect and recognition
- Self-actualisation - learning, challenge, personal development
Explain how the RICS Rules of Conduct relate to inclusion and diversity.
Rule 4: Members and firms must treat others with respect and encourage diversity and inclusion
* Must not discriminate against anyone on improper grounds including, age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief
Which ISO relates to inclusion and diversity?
ISO 30415:2021 - Human resource management - Diversity and inclusion
What is Economic Dividens for Gender Equality (EDGE)?
EDGE certification is a robust approach to analysing your company’s status quo on gender equality and facilitating improvements to foster equal career opportunities.
What is neurodiversity?
The range of differences in individual brain function and behavioural traits, regarded as part of normal variation in the human population
How and why should neurodiversity be accommodated in the workplace?
Neurodiversity in the workplace means creating an environment that is inclusive and supportive. Embracing diversity empowers both employees and employers to be more creative, agile and innovative
Explain the aims of the Memorandum of Understanding: Creating a More Diverse, Equitable and Inclusive Built Environment Sector.
- Data collection - a standard model to allow meaningful comparison
- Improve understanding of transition from education to employment - develop a robust understanding of the disparity between the diversity of students on accredited courses and the talent that makes it into the workforce
- EDI competencies - to develop understanding and guidance to improve and maintain professional standards
