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08 Diversity, inclusion and teamworking > Diversity, Inclusion and Teamworking > Flashcards

Diversity, Inclusion and Teamworking Flashcards

1
Q

<p>What particular skills have you got that contribute to team working?</p>

A

<p>1) Positive person
<br></br>2) Identify when people are struggling,
<br></br>3) Patient- happy to share my experience.</p>

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2
Q

<p>Give me some examples of how you promote team working?</p>

A

<p>• Mentoring
<br></br>• Listening
<br></br>• Explaining the end goal and steps required to get there
<br></br>• Promoting inclusive working together</p>

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3
Q

<p>When a new member joins your team, how do you welcome them?</p>

A

<p>1) Delegate a few small jobs to them, have meetings, explain the goal and 'check in' regularly.</p>

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4
Q

<p>What are the key aspects of an effective team?</p>

A

<p>• Clear objectives
<br></br>• Balanced roles
<br></br>• Effective processes
<br></br>• Good communication
<br></br>• Support and trust.</p>

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5
Q

<p>How would you deal with a member of the team who is negative towards a particular task and is disruptive ?</p>

A

<p>1) Speak to the team member 1:1- ask if they're is anything wrong.
<br></br>2) See if they understand why and what we are doing.
<br></br>3) escalate to a line manager (if needed).</p>

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6
Q

<p>What current challenges is Covid and/or Brexit bringing to Teamworking?</p>

A

<p>1)Disjointed ,
<br></br>2) not face to face meeting,
<br></br>3)limited connection and meetings</p>

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7
Q

<p>Can you tell me about a time you resolved a conflict in a team?</p>

A

<p>The relationship between a schools business manager and the Contractor was becoming hostile on site. I requested that where possible, if communication could come through myself.</p>

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8
Q

<p>What makes successful teamwork?</p>

A

<p>Communication & Shared Understanding (goals)</p>

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9
Q

<p>What are some types of teams?</p>

A

<p>• Office Team
<br></br>• Project Team
<br></br>• Accounts Team
<br></br>• Design Team</p>

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10
Q

<p>What is unconscious bias and who would you manage it ?</p>

A

<p>Unsupported judgments in favour of or against one thing, person, or group as compared to another, in a way that is usually considered unfair.</p>

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11
Q

<p>What is The Equality Act 2010?</p>

A

<p>legally protects people from discrimination in the workplace and in wider society.</p>

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12
Q

<p>Why was The Equality Act 2010 brought in?</p>

A

<p>Replaced previous anti-discrimination laws with a single Act.
<br></br>+Easier to understand and strengthening protection in some situations.</p>

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13
Q

<p>What are the equality act protected characteristics ?</p>

A

<p>• age
<br></br>• disability
<br></br>• gender reassignment
<br></br>• marriage or civil partnership (in employment only)
<br></br>• pregnancy and maternity
<br></br>• race
<br></br>• religion or belief
<br></br>• sex
<br></br>• sexual orientation</p>

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14
Q

<p>Give some examples of what the Equality Act incorporated?</p>

A

<p>• the Equal Pay Act 1970
<br></br>• the Sex Discrimination Act 1975
<br></br>• the Race Relations Act 1976
<br></br>• the Disability Discrimination Act 1995</p>

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15
Q

<p>What is the RICS Inclusive Employer Quality mark?</p>

A

<p>Drive behaviour change by:
<br></br>Encouraging all organisations to look carefully at their employment practices + have inclusivity at the heart of what they do.</p>

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16
Q

<p>How to improve team dynamics?</p>

A 
<p>• Know your team
<br>• Tackle problems quickly with positive feedback
<br>• Define roles
<br>• Break down barriers
<br>• Clear communication
<br>• Focused attention.</p>
17
Q

What is Tuckmans Theory?

A
  • The first step is to FORMING the team
  • The team then goes through STORMING whereby they overcome obstacles and accept the differences to work on conflicts
  • NORMING stage requires consensus around who the leaders are and each members role.
  • This is followed by PERFORMING is where the work is carried out and issues handled proactively
  • Finally, ADJOURNING is when the team dismantles at the end of a project
18
Q

What is Tuckmans Theory?

A
  • Forming
  • Storming
  • Norming
  • Performing
  • Adjourning
19
Q

What are the Belbin roles?

A
  • Shaper
  • Implementer
  • Completer
  • Coordinator
  • Team worker
  • Resource investigator
  • Plant
  • Monitor evaluator
  • Specialist.
20
Q

What is the Herzberg Theory?

A 
Two factor motivational theory. Workers are motivated to work harder through motivators, such as;
• Empowerment
• Job enlargement
• Job Enrichment.
Workers can become demotivated if hygiene factors are not met, such as;
• Pay
• Relationships
• Working Conditions
21
Q

What is teamworking ?

A

Collaborative effort of a group to achieve a common goal

22
Q

What is diversity ?

A

Involving people from a range of different social and ethnic backgrounds and of different genders, sexual orientations, etc

23
Q

What is inclusion ?

A

Providing equal access to opportunities and resources for people who might otherwise be excluded or marginalized.

24
Q

Give me an example of how you use team working in your current role?

A

During design work and when working with external third parties, I define the outcome and how to achieve this

25
Q

Give me some examples of how you promote team working?

A
  • Regular meetings
  • An open and honest approach
  • Allowing all parties to input and contribute
26
Q

When a new member joins your team, how do you welcome them?

A

1) Initial meeting/briefing,
2) define lines of communication,
3) access to data (to get up to speed).

27
Q

What do you think makes a successful team?

A

1) Having mutual respect,
2) Common and aligned goals,
3) Open communication,
4) Patience

28
Q

What is direct discrimination?

A

Someone is treated unfairly because of a protected characteristic, such as sex or race.

29
Q

What is indirect discrimination?

A

When policies, practices or procedures are put in place that appear to treat everyone equally but, in practice, are less fair to those with a certain protected characteristic

30
Q

Is Discrimination a crime?

A

Under the Act, you can take legal action against unlawful discrimination. (The Equalities Act)

31
Q

What is the penalty for Discrimination?

A

Civil courts- unlawful to discriminate against people.

32
Q

What if an Employee is Discriminate?

A

Liable for damages to employees or potential employees

33
Q

What is Harrassment?

A

A kind of discriminatory behavior where a person is singled out and subject to unwanted behavior

34
Q

What are some leadership styles/theories?

A

1) Coaching Leadership- strengths, weaknesses and motivations to help each individual improve.
2) Visionary Leadership- drive progress and usher in periods of change by inspiring employees and earning trust for new ideas
3) Servant Leadership-people-first mindset and believe that when team members feel personally and professionally fulfilled, they’re more effective.
4) Autocratic Leadership-focused primarily on results and efficiency.

35
Q

What is your companies harassments complaints procedure?

A

Follow guidance on the Anti-bullying/harassment policies.

1) Complain informally to your employer.
2) Raise a grievance using your employer’s grievance procedures.
3) Make a claim to the Employment Tribunal.

08 Diversity, inclusion and teamworking (1 decks)

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