Diversity, Inclusion and Teamworking Flashcards
<p>What particular skills have you got that contribute to team working?</p>
<p>1) Positive person
<br></br>2) Identify when people are struggling,
<br></br>3) Patient- happy to share my experience.</p>
<p>Give me some examples of how you promote team working?</p>
<p>• Mentoring
<br></br>• Listening
<br></br>• Explaining the end goal and steps required to get there
<br></br>• Promoting inclusive working together</p>
<p>When a new member joins your team, how do you welcome them?</p>
<p>1) Delegate a few small jobs to them, have meetings, explain the goal and 'check in' regularly.</p>
<p>What are the key aspects of an effective team?</p>
<p>• Clear objectives
<br></br>• Balanced roles
<br></br>• Effective processes
<br></br>• Good communication
<br></br>• Support and trust.</p>
<p>How would you deal with a member of the team who is negative towards a particular task and is disruptive ?</p>
<p>1) Speak to the team member 1:1- ask if they're is anything wrong.
<br></br>2) See if they understand why and what we are doing.
<br></br>3) escalate to a line manager (if needed).</p>
<p>What current challenges is Covid and/or Brexit bringing to Teamworking?</p>
<p>1)Disjointed ,
<br></br>2) not face to face meeting,
<br></br>3)limited connection and meetings</p>
<p>Can you tell me about a time you resolved a conflict in a team?</p>
<p>The relationship between a schools business manager and the Contractor was becoming hostile on site. I requested that where possible, if communication could come through myself.</p>
<p>What makes successful teamwork?</p>
<p>Communication & Shared Understanding (goals)</p>
<p>What are some types of teams?</p>
<p>• Office Team
<br></br>• Project Team
<br></br>• Accounts Team
<br></br>• Design Team</p>
<p>What is unconscious bias and who would you manage it ?</p>
<p>Unsupported judgments in favour of or against one thing, person, or group as compared to another, in a way that is usually considered unfair.</p>
<p>What is The Equality Act 2010?</p>
<p>legally protects people from discrimination in the workplace and in wider society.</p>
<p>Why was The Equality Act 2010 brought in?</p>
<p>Replaced previous anti-discrimination laws with a single Act.
<br></br>+Easier to understand and strengthening protection in some situations.</p>
<p>What are the equality act protected characteristics ?</p>
<p>• age
<br></br>• disability
<br></br>• gender reassignment
<br></br>• marriage or civil partnership (in employment only)
<br></br>• pregnancy and maternity
<br></br>• race
<br></br>• religion or belief
<br></br>• sex
<br></br>• sexual orientation</p>
<p>Give some examples of what the Equality Act incorporated?</p>
<p>• the Equal Pay Act 1970
<br></br>• the Sex Discrimination Act 1975
<br></br>• the Race Relations Act 1976
<br></br>• the Disability Discrimination Act 1995</p>
<p>What is the RICS Inclusive Employer Quality mark?</p>
<p>Drive behaviour change by:
<br></br>Encouraging all organisations to look carefully at their employment practices + have inclusivity at the heart of what they do.</p>
<p>How to improve team dynamics?</p>
<p>• Know your team <br>• Tackle problems quickly with positive feedback <br>• Define roles <br>• Break down barriers <br>• Clear communication <br>• Focused attention.</p>
What is Tuckmans Theory?
- The first step is to FORMING the team
- The team then goes through STORMING whereby they overcome obstacles and accept the differences to work on conflicts
- NORMING stage requires consensus around who the leaders are and each members role.
- This is followed by PERFORMING is where the work is carried out and issues handled proactively
- Finally, ADJOURNING is when the team dismantles at the end of a project
What is Tuckmans Theory?
- Forming
- Storming
- Norming
- Performing
- Adjourning
What are the Belbin roles?
- Shaper
- Implementer
- Completer
- Coordinator
- Team worker
- Resource investigator
- Plant
- Monitor evaluator
- Specialist.
What is the Herzberg Theory?
Two factor motivational theory. Workers are motivated to work harder through motivators, such as; • Empowerment • Job enlargement • Job Enrichment. Workers can become demotivated if hygiene factors are not met, such as; • Pay • Relationships • Working Conditions
What is teamworking ?
Collaborative effort of a group to achieve a common goal
What is diversity ?
Involving people from a range of different social and ethnic backgrounds and of different genders, sexual orientations, etc
What is inclusion ?
Providing equal access to opportunities and resources for people who might otherwise be excluded or marginalized.
Give me an example of how you use team working in your current role?
During design work and when working with external third parties, I define the outcome and how to achieve this
Give me some examples of how you promote team working?
- Regular meetings
- An open and honest approach
- Allowing all parties to input and contribute
When a new member joins your team, how do you welcome them?
1) Initial meeting/briefing,
2) define lines of communication,
3) access to data (to get up to speed).
What do you think makes a successful team?
1) Having mutual respect,
2) Common and aligned goals,
3) Open communication,
4) Patience
What is direct discrimination?
Someone is treated unfairly because of a protected characteristic, such as sex or race.
What is indirect discrimination?
When policies, practices or procedures are put in place that appear to treat everyone equally but, in practice, are less fair to those with a certain protected characteristic
Is Discrimination a crime?
Under the Act, you can take legal action against unlawful discrimination. (The Equalities Act)
What is the penalty for Discrimination?
Civil courts- unlawful to discriminate against people.
What if an Employee is Discriminate?
Liable for damages to employees or potential employees
What is Harrassment?
A kind of discriminatory behavior where a person is singled out and subject to unwanted behavior
What are some leadership styles/theories?
1) Coaching Leadership- strengths, weaknesses and motivations to help each individual improve.
2) Visionary Leadership- drive progress and usher in periods of change by inspiring employees and earning trust for new ideas
3) Servant Leadership-people-first mindset and believe that when team members feel personally and professionally fulfilled, they’re more effective.
4) Autocratic Leadership-focused primarily on results and efficiency.
What is your companies harassments complaints procedure?
Follow guidance on the Anti-bullying/harassment policies.
1) Complain informally to your employer.
2) Raise a grievance using your employer’s grievance procedures.
3) Make a claim to the Employment Tribunal.
