Distribution Flashcards

1
Q

Distribution

A

The way in which consumers access and obtain the product or service
The channels through which these goods and services and distributed to consumers

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2
Q

Marketing (Distribution) Channel

A

The structure linking a group of individuals through which a product or service is made available to the consumer or industrial user.

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3
Q

How do channel members add value?

A

Intermediaries (channel members) offer producers greater efficiency in making goods available to target markets

They enable marketers to offer ‘utility’ for their customers

Through their contacts, experience, specialisation, and scale of operations, intermediaries can offer the firm more than it can achieve on its own.

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4
Q

How do channel members add value

A

Value added services
Facilitating value - Financing, training, information, after sales
Transactional value - Risk, marketing, Administration
Logistical value - Assortment, storage, sorting, bulk breaking and transportation

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5
Q

Types of intermediries

A
Wholesalers
Franchisees 
Agents and brokers 
Retailer 
Distributors and dealers
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6
Q

What do retailers and wholesalers do?

A
Assemble a range of goods
Provide storage and transportation 
Give advice and information 
Transfer title
Provide an appropritae environment
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7
Q

What are the three channel strategies?

A

Intensive distribution
Selective distribution
Exclusive distribution

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8
Q

Intensive distribution

A
Maximum number of outlets 
Maximum availability 
Conveinece products 
High number of potential purchases 
High purchase frequency 
Low level of planning for purchases 
Low price
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9
Q

Selective distribution

A
Specialist retailer knowledge 
Shopping products 
Occasional purchase frequency 
Medium level of planning for purchases 
Medium prices
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10
Q

Exclusive distribution

A
Few outlets 
Speciality products 
low number of potential purchases 
Close customer relationships 
High price
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11
Q

Name 5 influencers of channel strategy

A
Organisational
Market 
Product
Buying 
Enviromnet
Buying
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12
Q

Multi-channel marketing

A

Marketing through various channels.

Product - distributor - retailer - dealers - consumer segment 1/2

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13
Q

Channel strucutres

A

Independent manufacturers

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14
Q

Competition in channels

A

Horizontal
Intertype
Vertical
Channel system

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15
Q

VMS

A

Vertical marketing systems

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16
Q

Competition and conflict in channels

A

Competition is likely to be geographic, but online shopping is intensifying competition

17
Q

Conflict in channels can be vertical or horizontal: what does this mean?

A

Vertical: between channel members at different levels

Horizontal : between different channel members at the same level