Dispatch

Question 0

Activate Status Monitors

Answer 0

MON ON AE - Active Events Monitor

MON ON PE - Pending Events Monitor

MON ON AU - Active Units Monitor

MON ON SN - Status Notes Monitor

Note: All monitors are accessible by clicking on “Monitor” in the menu bar & clicking on the particular monitor you want to display.
At least one AE/PE should always be logged on to you payday is screen.

Question 1

Assign Display

Answer 1

ASD

This will display the dispatch group/s (Districts) that are assigned to a particular workstation/s.

Example:
ASD -Will display what group/s is assigned to your work station.

ASD W/P01 - Workstation

ASD G/15 - Dispatch Group

ASD ALL - All Dispatch Groups

Question 2

Monitor Buttons

Answer 2

Note: If any monitor looks like it is not updating.

RESET - Click on the Reset button(on the monitor you want to reset); Click on ALL (in the drop down menu).

FILTER - Click on the Filter button; Click on Disp Groups(This will show you in the right hand column which groups are assigned). Here you can add or remove Dispatch Groups, split groups for separate viewing on two different monitors i.e. AE.(This is optional)

Example:
Click on the Filter Button on any of your monitors
Click on Disp Groups(Districts)
Click on Dispatch Group you want to Add or Remove
Click Apply

Remember: no matter what was changed on any of your status monitors (click Reset & All) this will change the monitor back to the original settings.

Question 3

Adding/Deleting Status Notes

Answer 3

SNO

To add status notes (can be sent to one or more (ALL) particular work stations)

Type SNO on the command line
Click on the “Send to all” field in the event entry section
Type in your message in the “Description” field
Select an “Expiration Date” from the “Expiration Date” field if desire and hit {Tab}
Select a workstation you are sending it to
Click [Save] button

Enter a Status Note for each of your Dispatch Groups and one for ALL

To cancel status notes, being up the SNO form, click on the query button. Highlight note you want to cancel, click on the options button(at the bottom of the screen) click delete. If you delete the wrong one, you can go into your recycle bin and reopen it. (yokes must be done before you close the form or you will have to reenter the Status Note.)

Question 4

Log On

Answer 4

L - Log on command (can log on up to 30 units)
Example: L 612 613 622 625

LI - Log on unit with information(i.e. 2 main units)
Example: LI 612 O/1 O/2 (2 person car)
Example: LI 613 V/620 (using 620 car)
Example: LI H22 G/17 (logs unit on & transfer at the same time) (Log on specialty units)

Question 5

Log off

Answer 5

LO

Log off command (will log of units)
Example: LO 613 614 615 626

Question 6

Unit History

Answer 6

UH

Used to display a units history

Example: UH 915

Question 7

Qualifiers

Look at the information available. (Will show on Active Unitis & Active Events monitors)

Answer 7

“A” Unit available for recommendation
“X” Unit not in home dispatch group (District)
“*” MDT equipped unit
“:” Two person unit
“O” Unit out of vehicle (Will be generated by MDT)
“!” Unit is Primary Unit(the lead car on the job; this car does the PW)
“?” Unit scheduled for log off or temporarily logged on

Question 8

Event Display

Answer 8

ED

{F1} Event top (ET) (Will display highest priority/oldest event)

{Shift}{F1} - (EF) (Event first will display first unviewed oldest event)

ED Event display (Displays Event)
Example: ED 920 or ED #P0004

Question 9

Dispatch

Answer 9

D - dispatch command (dispatches unit from command line) from the event that you are dispatching
Example: D 1615 1617 1600

DE - dispatch/enroute (dispatches unit and puts the unit enroute)
Example: DE 1615 1617

DO - dispatch on scene (dispatches unit and places the unit on scene)
Example: DO 1615

Remember any o these functions can be achieved by clicking on the monitor and clicking on the correct monitor button.

Note: always display the event and red before dispatching .

If you need to supplement an event with information, click on the Supplement button and add information clock OK

If you need to change a location, etc…click into the Edit button and type in your changes click Update

Question 10

Enroute

Answer 10

E

Enroute (Places unit in Enroute Status)

Question 11

Onscene

Answer 11

O

On scene (places unit on science of event)
Example: O 312

Question 12

Back up

Answer 12

B - back up command (assigns back up)
Example: B 1514 1515 or 1514 B 1515 (unit out on job goes first)

BE - Back up Enroute (assigns back up and puts unit enroute)
Example: BE 1514 1515 or 1514 BE 1515

BO - back up on scene (assigns back up unit and places unit on scene)
Example: BO 1514 1515 or 1514 BO 1515

Question 13

Suggest Unit Display

Answer 13

SUG(Alt S)

Suggest unit Display (suggests units for back up)
Example: SUG 2619
Example: SUG #P0001

Question 14

Exchange Unit/s

Answer 14

X - exchange command (exchanges units, the new unit has the status of previous unit)
Example: X 1813 1812
“Resume” = exchange units

XE - exchange enroute (exchanges unit and puts unit enroute status)
Example: XE 1813 1812

XO - exchange on scene (exchanges unit and puts unit in on scene status)
Example: XO 1813 1812

Question 15

Primary Unit

Answer 15

PU

Primary unit(Reassigns primary unit status) 
Example: PU 615

Question 16

Change Location

“Turn Me Around” I’m still on the job but I need to go somewhere else

Answer 16

CL - change location(redeployed unit to another location)
Example: CL 617 [NCDD], FEM COMP

CLE - change location enroute (redeploys unit and puts unit enroute)
Example: CLE 621 [NCDD], Comments

CLO - change location on scene (redeploys unit an puts unit on scene)
Example: CLE 621 [NCDD], Comments

CLX - change location cancel (will place unit at original location)
Example: CLX 617

Question 17

Miscellaneous Comments

Answer 17

M

To be used when adding quick information to the job
Example: M 2520, Flash Info

Prefer to use EU to update to job

Question 18

Duplicate Event

Answer 18

DUP

Duplicate event
Remember: Always display the event to be canceled
Example: DUP #P0001 (By Event #)
Example: DUP 312 (By unit # if unit is on event to be kept)

Question 19

Clear

Answer 19

C

Clears unit/s from an event dispo/RTF, UNF, DBP, ETC
Example: C 213 217 219 D/RTF, Comments(Clear by units)
Example: C #P0001 D/RTF (Clear by event #)

Clear units with exceptions
Example: C #P0001 D/RTF

always find out who is the primary unit

Question 20

Give Disposition

Answer 20

GD

Give disposition (will clear event for case number and holds car/s out on the event)
Example: GD 2413 D/RTF
Example: GD #P0001 D/RTF

Question 21

Hold Event

Answer 21

HE - holds an event for particular unit
Example: HE 600(display event using ED command)

HEX - hold event cancel (cancels hold event command)
Example: HEX #P0001

Question 22

Pre-Empt

Answer 22

P

Returns an event back to the pending list
Example: P 616
Example: P #P0001

Remember: if a unit is held out on an event and has not been cleared from his/her previous event. The event will automatically be pre-empted.

Question 23

Self Initiated Events

Answer 23

Note: No command is used for self initiated events. This can be done in any order on the command line, comments are added at the end following a (,)

Example:
RPTBUR [4030 BLAKISTON] 813
or
813 [4030 BLAKISTON] RPTBUR, Comments

Question 24

Car Stops

Answer 24

CS (running tags)

Example: 2613 CS [CEDAR/NORRIS]@ABC1234, color & make of the vehicle and # of occupants

For out of state: 2224 CS [BROAD/CECIL B MOORE]@ABC1234.NJ.2014,color & make of the vehicle and # of occupants

Tag info will show up in “Wanted” icon

Question 25

Append Message to History

Answer 25

AH

This will append a message to a unit or event history

Bring Up Message
Example: AH 621 (on the command line)

Example: AH #P0005 (on the command)

Question 26

Administrative Message Display

Answer 26

AMD - Administrative Display
Example: AMD 4351 (message number)

AMDR - Administrative Message Display Remotely (used in radio)

Example: AMDR 4352 (Message Number) 
This will re-display an administrative message: 
Type AMDR hit {Enter}
Click on Query or {Alt} {Q}
Click on the Drop Down Message Status 
Click Read
Click {Send} or {Alt} {S}
Check for the date & double clock to display 

Note: messages will be displayed oldest first, you can reverse the order by clicking on the column’s title bar.

Question 27

BMV

Answer 27

QV
QW
QG
QA
QS 
These commands will display forms

Question 28

Event Message

Answer 28

EM - event message (will send a message w/attachment to display the event)

Example: EM 919 W/P01, with comments

Example: EM #P0000, with comments

Question 29

Event Message Urgent

Answer 29

EMU - sends an urgent message w/attachment to display an event

Example: EMU 919 W/P01, with comments

If no workstation is specified the message will be sent to the SOP workstation group

Question 30

Unit Available/Not Available

Answer 30

UA - Makes unit available for another event(when they are out on an assignment)
Example: UA 925

UNA - Unit not available (will hold unit out/will show not available in the qualifier column.

Example: UNA 925

Question 31

Unit Contact

Answer 31

UC

Unit contact will reset contact timer for unit; used to raise the unit; raise the status of the unit

Example: UC 915

Question 32

Special Contact

Answer 32

SC - Used to record contact information of the street supervisor/s if he/she is attending a community meeting, etc. & asks to be contacted by phone (this can be done when on or off an event)

Example: SC 2A [215-627-3333], CELL PHONE #

SCX - Will cancel special instructions
Example: SCX 2A

Question 33

Dispatching Warning

Answer 33

DWA - this will add a dispatch warning to a units history

Example: DWA 921, RIDE ALONG( not a patrol car, plain clothes officers, three person unit, what area are they covering)
NOTE: a red bar will appear on the active units monitor for (SC & DWA), position the mouse pointer over the red bar or click on the unit number, it will display the Special Contact or Dispatch Warning information. SC & DWA will be recorded in the RPCs Unit History(UH).

DWX - Dispatch Warning Cancel
Cancellation of a dispatch warning unit
Example: DWX 921
NOTE: SC & DWA will also be canceled when the unit is logged off of the system.

Question 34

Transfer Unit

Answer 34

TU - used to transfer control of a unit to another dispatch group (District).
Example: TU H22 G/17

If the (TU) command is used and the unit is cleared they will not automatically return to the control of the original dispatch group (District). The (TU) will have to be used again to transfer them back. 
Example: TU H22 G/54

Question 35

Transfer Event * preferred method is to EU the event*

Answer 35

TE - used to transfer an entire event to another dispatch group(District). i.e (J, T, M) or (G/60).
Example: TE 1715 G/54
Example: TE #P0001 G/52
NOTE: this will transfer the vent all with all units assigned
Example: TE #P10002 G/60 (Supervisor status monitor)

Used to transfer event to supervisor for cancellation, i.e. Cancel an alarm, event entered in error, etc.

Question 36

Zero Car

Answer 36

ZC - will display zero car availability, (can send a message to street supervisor along with the zero car display)
Example: ZC G/09
Example: ZC G/09 9B (Use if the supervisor has a functioning MDT)
NOTE: this will be recorded in the supervisors unit history

Go into the priority jobs and remark that you notified the supervisor, get badge #

Question 37

Event Query

Answer 37

EQ - type (EQ) on the command line, this will bring up the event query form. Select the criteria for your search and click on the query or {Alt} {Q}

To display number of jobs pending by PSA
Date Time - change to reflect tour (if necessary)
Status - WAI
RAT -District and PSA EX: 141 (14th District PSA 1)

Question 38

Cross Reference

Answer 38

XRE - this will be used to relate one event to another
Example: XRE #P0001 #P0002
Example: XRE 1814 #P0002
Example: XRE 1814 1812

XRX - this will be used to cancel a cross reference (in error, etc.)
Example: XRX #P0001 #P0002
Example: XRX 915 #P0003
Example: XRX 915 920

Question 39

Event Summary

Answer 39

ESM - this will display events in summary form for workstation and group
Example:ESM ALL
Example: ESM W/P01 (S/status) (T/type)
Example: ESM G/24 (S/status) (T/type)
Events that have been dispatched and pending

Question 40

Unit Summary

Answer 40

USM - Unit Summary (Displays summary information on active units in CAD)
Example: USM ALL
Example: USM W/P01
Example: USM G/19 S/AV DSP ENR ONS

Cars that are available and dispatched

Question 41

(LEP) LEP CAD Commands

LEP commands that were created in CAD to record and track events where authorized interpreters were used.

Answer 41

PAI - Police Authorized Interpreter (When police authorized is used on an event(Used By Dispatchers))
Example: PAI #P0000, ITALIAN BADGE #
Example: PAI 315, ITALIAN BADGE #

OAI - Other Authorized Interpreter (Used when an authorized interpreter is used on an event other than LL, RAI, or PAI. e.g. Quantum In Person Interpreter. (Used by Operations Desk Personnel)
Example: OAI #P0000, GERMAN
Example: OAI 48, GERMAN

Question 42

HOT Monitor

Answer 42

HOT - Hot event monitor is an event display that updates dynamically as more information is added. Several event types are set to launch a hot monitor. The dispatcher can set any event to become a hot monitor.
Example: HOT #P0001
Example: HOT 2619

*ASSIT, FT, CP - automatically trigger a hot job; gives a supervisor a urgent message)

Question 43

Telephone Query

Answer 43

TQ - Example: TQ[ENTER]
This will bring up the telephone query form you can enter information into the form or do any of the following: 
Example: TQ N/company name 
TQ N/AAA
Example: TQ (using a wildcard)
TQ N/FRANK

NOTE: when the company name format of the command is executed, multiple records may display. A wildcard (*) may be used to match multiple records while searching for company name.