Dispatch Flashcards

1
Q

What are the 3 elements of the fire triangle

A

Fuel, oxygen and heat

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2
Q

What types of fire extinguisher can be used on solid wood fire

A

Water, foam, powder

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3
Q

What types of extinguisher could be used to tackle an electrical fire

A

Powder or co2

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4
Q

What 3 methods are used to extinguish fires

A

Smother the fire
Starve of fuel
Cool it down

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5
Q

What is the most commonly available fire extinguisher

A

Water

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6
Q

What types of fire extinguisher has a red band and what classes of fire can it be used on?

A

Water extinguisher

Solids, woods paper and fabrics

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7
Q

What types of fire extinguisher has a black band and what type of fires can it be used on?

A

CO2

Electrical and flammable liquids

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8
Q

What types of fire extinguisher has a cream band and what can it be used on?

A

Foam

Flammable liquids, solids

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9
Q

What types of extinguisher has a blue band and what types of fires can it be used on

A

Powder

Solids, liquids, gases, electrical

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10
Q

Where are the fire assembly points at your station?

A

Station street opposite hopkins

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11
Q

What does the sign that has a yellow background and a black fire symbol on it mean?

A

Risk of fire

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12
Q

If you discover a fire in a building what must you do?

A
  1. Sound alarm
  2. Call fire brigade
  3. Use fire extinguisher if safe
  4. Evacuate
  5. Only re-enter when authorised to do so
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13
Q

How long would you expect a 6L foam extinguisher to last?

A

25-30 seconds

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14
Q

49% of all manual handling injuries are related to which part of the body?

A

Back

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15
Q

Sitting can be bad for you as it thrusts what?

A

The coccyx

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16
Q

The body’s centre of gravity is located at the last joint of the spine and is known as the what?

A

Fulcrum

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17
Q

1 litre of water is equivalent to how many kilograms in weight?

A

1kg

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18
Q

When planning a lift you always need to consider what?

A

Load, individual, task, environment

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19
Q

When lifting a box-shaped item you should?

A

Grip the load on opposite corners

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20
Q

In team lifting, you should not lift any more than….

A

2/3 of the combined lifters capabilities

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21
Q

The most important part of the lifting process is

A

The position of the feet

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22
Q

When carrying out manual lifting you should ensure what?

A

Staff have been trained in manual handling

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23
Q

What is the current threat level in the UK?

A

Substantial

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24
Q

Name two locations which should be searched on a train before it starts it’s journey

A

Toilet, seats, luggage racks

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25
Q

Who is LANSEC

A

Work for DFT and make sure we are complying with security

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26
Q

What principles should be used to identify if an item is suspicious or not?

A

HOT

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27
Q

How can you secure a train whilst it is standing idle?

A

Walk through check and then lock it out

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28
Q

What should you do if you suspect someone has had unauthorised access to a train at your location?

A

Re-check the train

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29
Q

What should you do if you think someone is acting suspiciously?

A

Use the WHAT system. Approach them cautiously question them and if still suspicious contact BTP

30
Q

A train is entering passenger service for the first time that day (pr has been standing idle for a period in excess of 45minutes between services). What must be done before it enters passenger service?

A

Walk through & check again

31
Q

What reasonable and practical measures can be applied to ensure that a device cannot be placed on a train whilst out of service?

A

Lock the train out

32
Q

What does WHAT stand for?

A

What are they doing?
How are they behaving?
Alone or in a group
Threat they pose

33
Q

What does MTFA stand for?

A

Marauders
Terrorists
Firearms
Attack

34
Q

If there is a MTFA attack what is the process that you should go through?

A

Run
Hide
Tell

35
Q

Who would you advise if you were unable to report for duty?

A

Line manager/supervisor as soon as possible

36
Q

If you were charged with a drink or drugs related offence what must you do with regard to work?

A

Tell your manager immediately you next report for duty

Put the details in writing

37
Q

Explain the procedure at your location for signing on duty?

A

Go to station supervisors on plat 3b, sign in, check notice boards, get relevant info from supervisor, collect equipment, hand over with colleague.

38
Q

When working at a platform, what must you ensure the safety of? (4 things)

A

Trains
The public
Other people
Yourself

39
Q

List the 5 sections of the weekly operating notices

A
  • safety notices
  • temporary speed restrictions
  • engineering arrangements
  • signalling and percent way alterations
  • general instructions and notices
40
Q

Whatbare the first words we use when reporting an accident to the signaller

A

This is an emergency call

41
Q

What are the first words we use when reporting an accident to the signaller

A

This is an emergency call

42
Q

If you saw someone carrying out a dangerous act on the railway what action would you take?

A

-stop them if it is safe to do so
- explain what they were doing wrong
- report them

43
Q

Under what circumstances can you go on or near the line if you are not in possession of a valid pts certificate

A

In an emergency if it is safe for you to do so, to prevent death or injury

44
Q

When would you be classed as being on or near the line if you were on a platform?

A

If you were within 1.25/4ft of the platform edge carrying out technical work

45
Q

If you needed to go on or near the line what should be worn?

A

High vis clothing, safety shoes

46
Q

Describe a non-multi board and what does it indicate?

A

-yellow rectangular box with a black ‘X’ crossing through it and the letters NM.
- it means that another unit cannot couple to that end of the train.

47
Q

What is our first consideration whilst working on the railway and who is responsible for it?

A

Safety, all of us

48
Q

What is our first consideration whilst working on the railway and who is responsible for it?

A

Safety, all of us

49
Q

How often are rule book amendments issued and what should be done with then on receipt?

A

-normally every six months in june and December
- you should sign for, read and replace appropriate sections in your personal rule book

50
Q

What is an authorised walking route?

A

A route on or near the line probably to a depot which dies nit require PTS but does require training on authorised walking routes

51
Q

Under what circumstances would you use a lamp to give a hand signal

A

During hours of darkness and in poor visibility such as fog and snow

52
Q

What hand lamp dangers signal other red denotes danger?

A

Any colour light waved violently

53
Q

If a platform signal reverted to danger mid-dispatch what actions would you take?

A

-inform the supervisor immediately by using station radio
-ask the driver to contact the signal person
- speak with the driver and guard to ensure fitness for duty
- only dispatch the train is safe to do so (own welfare and signal cleared)
- fill out an incident form and send to control

54
Q

Why is it important to arrive onto the platform 5 minutes prior to the departure/arrival time of the train?

A

-answer queries or assist
- carry out safety checks (dispatch corridor, crowd control ect)
- to identify any problems (bicycles evt)
-train in distress

55
Q

Why is it important to carry out a platform sweep after a platform alteration even after a p.a announcement has been made?

A

-passenger may not have heard the announcement
- a passenger may be hearing impaired or be wearing headphones

56
Q

What is meant by the phrase degraded working?

A

When part of the railway system continues to operate in a restricted manner, for example after the failure of signals and/or as a result trains continue to run until full resumption or normal service.

57
Q

What is the minimum distance that station equipment should be left from the platform edge?

A

1.75m/ 6ft

58
Q

What should you have recieved before you operate any mechanical or electrical plant equipment

A

Training, certification and appropriate ppe

59
Q

Where would you find details of the crowd control plan for your station

A

As per local instructions

60
Q

After reporting an incident to the signaller who else should you inform and what should you complete

A

Report to control and line manager and complete an incident report before completion of duty

61
Q

Why after a safety critical incident i.e door open or two against a danger aspects os it important that we report and do not dispatch the train until authorised?

A

-an assessment needs to be carried out in the dispatchers fitness for duty
- if the guard has accepted the tio they should also be assessed
- chain of care
- the DCM may have time be called

62
Q

If you become involved in altercation what measures could you take?

A
  • remove yourself from the situation and where possible move to an area covered by CCTV
  • call for security/BTP/ Rail 99
63
Q

Should you plunge the trts even when you know that a signal has been cleared for another train departing in the same direction as the trakn service you are dispatching?

A

Yes, the signaller regulates the movement of trains

64
Q

How would you know that another safety critical person receiving a message from you had understood it?

A

They would repeat it back to you

65
Q

When drawing a train down why is it important that you remain in a position where the driver can see you?

A

The driver will stop if you are not in view

66
Q

If there was an obstruction on the line what phrase would you use to tell the signallerthat the line was not clear?

A

Line blocked

67
Q

Explain the process if the lifts are out of service and a passenger confirmed to wheelchair needs to leave the station

A

As per local instructions

Nottingham have stair lift.

68
Q

Name three ways in which train crew could indicate that their train was in distress?

A
  • sounding the train warning horn using a series of long blasts on the high/loud tone
  • red hand danger signal from driver/guard
    -exterior hazard warning indicator (flashing lights)
69
Q

If you were required to retrieve a customer’s article from the kine at a platform how would you do it?

A

-only do if local instructions allow
-tell the signaller what you need to do before you go onto the line
-make sure the signaller clearly understands on which line the passage of trains needs to be stopped, including any adjoining line
-only fo on the line when the signaller gives you permission
-advise signaller when operation complete

70
Q

If you were travelling in the passenger accommodation of a moving train and you became aware of an open or insecure door what must you do?

A

–arrange for the train to be stopped immediately
-arrange for someone to tell a member of train crew
-do not attempt to close it until the train has been stopped
-keep al passengers away from door until train has stopped and door is secured. (Advise signaller incase someone has fallen out)