Discover automation potential

Question 1

What is another core task plug and gain support

Answer 1

discovering automation potential

Question 2

What sort of questions arise in context of automation potential in processes?

Answer 2

how can our company further improve existing processes?

Question 3

Why is there improvement potential in nearly every currently running SAP system?

Answer 3

because based on experiences, habits and individual needs, long-term SAP customers often apply multiple ways of working with the system.

Question 4

Describe plug and gain in context of automation

Answer 4

P&G provides insights into activities that can be done automatically to improve the processes

Question 5

Why should you leverage plug and gain now?

Answer 5

some functionality will be deprecated in S/4HANA so best to prepare for the transformation by introducing efficient ways to work now

Question 6

How does PPI help with automation?

Answer 6

helps with transparency on automation and overall improvement potential

Question 7

Which 2 PPIs are relevant for discovering automation potential?

Answer 7

• automation rate
• exception

Question 8

What does automation rate do?

Answer 8

shows performance indications that measure the no. of documents processed automatically

Question 9

What does exception do?

Answer 9

shows performance indicators that measure the no. of error messages raised in a given time frame

Question 10

Other than PPI how else does P&G provide insights into process improvement potential?

Answer 10

via two metrics
- process blocker
- best-run score

Question 11

Which component of the SAP Signavio Process Transformation Suite is used when viewing “process blockers/best run score”?

Answer 11

SAP Signavio Process Insights

Question 12

What is process blocker?

Answer 12

indicates room for improvement along the process flow (eg. when it comes to automation, compliance sequence of events)

Question 13

How does process blocker work?

Answer 13

the system scans the data, identifies important topics that should be looked at again, then a blocker is shown

Question 14

What is best-run score?

Answer 14

Shows to what extent a customer is running an effective process in the SAP system. This is when multiple ways for a process step exist and some ways are more effective than others
eg. automated process step vs manual data maintenance

Question 15

How is the best-run score calculated?

Answer 15

based on the no. of business documents being process through steps that are considered best runs vs. not best run

eg. percentage of the cases passing favourable cases over the total cases can make up the best run score

Question 16

What is the process execution analysis?

Answer 16

shows us the various ways a process can be executed in reality and across the entire organization or across particular company codes

Question 17

The process execution analysis is available for what?

Answer 17

5 end to end processes and 60 sub processes

Question 18

How is the effectiveness of process executions in an investigation presetned?

Answer 18

using the best run score

Question 19

In general the process execution analysis is subdivided into which 2 main sections

Answer 19

• process discovery
  -process execution

Question 20

What happens during process discovery?

Answer 20

analysis to understand how events and executions paths are performed

Question 21

What does the process execution path show?

Answer 21

shows the variance and frequency of a process step, through thickness of the path