Direct & Online Marketing Flashcards
Customerization
The process that occurs when a business customizes products or services by using feedback obtained from its clients.
B2B
Business to business sales
B2C
business to consumer sales
C2B
consumer to business sales
C2C
consumer to consumer sales
Brick and Mortar
A traditional “street-side” business that deals with its customers face to face in an office or store that the business owns or rents.
Click and Mortar
Traditional brick and mortar businesses that have added online marketing to their operations
Web Site
a location connected to the Internet that maintains one or more pages on the World Wide Web.
Webcasting
Web broadcast in which a live event (supported by audio, video, and chat capabilities) is presented to a large number of web users from a website
Intranet
a network that works like the Internet but can only be used by certain people (such as the employees of a company)
Extranet
an intranet that can be partially accessed by authorized outside users, enabling businesses to exchange information over the Internet securely.
Interstitials
an advertisement that appears in a separate browser window while you wait for a Web page to load
Disintermediation
to attempt to do away with intermediary entities between two primary market forces