Diploma P10 Flashcards

General Insurance

1
Q

List any five (5) Reinsurance Companies with their full names as recognised by the Regulator.

A

Direct insurance companies
Lloyd’s syndicates
Captive insurance companies
State insurance companies
Reinsurance pools
Reinsurance companies

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2
Q

Enumerate five (5) main points why we have State Regulation in Insurance?

A

Maintain solvency - To ensure insurance companies maintain reasonable level of fund/capital and withstand “shocks” or unforeseen losses without going out of business.
Equity - Complex form of contract is insurance, it is then necessary and essential that control exist for protection of all parties involved particularly policyholders.
Competence - This is to ensure those that deals in such transaction are competent persons and able to fulfil all promises/pledges.
Insurable interest - To ensure insurable interest exist at the appropriate level/times to avoid element of gambling which comes under separate regulations.
Provision of certain form of insurance - Government needs to regulate some forms and in fact all compulsory insurances in line with the laws.
National insurance - Insurers formally authorized to provide social insurance that was before exclusive provision of government such as unemployment, sickness, pensions, widow benefits and others hence state regulation.

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3
Q

Define contribution?

A

Contribution is the right of an insurer to call upon others similarly but not necessarily equally liable to the same insured to share the cost of an indemnity payment

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4
Q

State any five (5) conditions that must be present for contribution to arise? (5 marks)

A

two or more policies of insurance must exist.
the policies cover a common insurable interest
the policies cover a common peril giving rise to the loss.
the policies cover a common subject matter
Each policy must be liable for the loss.
NB policies do not have to cover the same interests or perils or subject matter or insurance provided that there is an overlap between one policy and another. For example, a policy covering the insured stock in one premise will also contribute with one covering its stock in all its premises

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5
Q

Define the term warranty?

A

A warrant is defined as an undertaking by the insured that a certain state of affairs will or will not, continue, or that something shall or shall not be done, throughout the duration of the contract.

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6
Q

What is the legal position after a breach of a warranty.

A

Any breach of a warranty allows the insurer to avoid the contract.

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7
Q

Conditions can be expressed in the policy or implied. These conditions are important, otherwise they would not be there and a breach of any of these conditions will be serious. State the three (3) groups that these conditions fall into and briefly explain with examples the stated groups.

A

-conditions precedent to the contract: these are conditions which must be fulfilled prior to the formation of the contract itself e.g. the implied conditions fall into this category. If they are not complied with, then there is doubt as to the validity of the entire contract.
-conditions subsequent to the contract: these are conditions which have to be complied with once the contract is in force e.g. any condition relating to the adjustment of premiums, or notification of alterations to the risk, e.t.c.
-conditions precedent to liability: these conditions relate to claims, and must be complied with if there is to be a valid claim e.g. prompt notification of claims in the proper manner.
Example Motor Insurance

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8
Q

What does an “average clause” provide for in an insurance policy?

A

Average clause, in an insurance policy, provides that where the sum insured is less than full value, the insured will be considered their own insurer for the uninsured part of the risk (2 marks) and the claim payment for any loss will be
scaled down proportionately. (2 marks)

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9
Q

State any six (6) circumstances where a person insured under a property policy may receive less than a full indemnity in the event of a valid loss?

A

Example: John insures his house for $200,000.

  1. Inadequate Sum Insured:
    • Circumstance: John’s house actually costs $300,000 to rebuild after a fire, but he only insured it for $200,000.
    • Outcome: Since John didn’t insure his house for its full value, the insurance company may only pay him a proportionate amount of the loss, leaving him with less than the full amount needed to rebuild.
  2. Inadequate Limit of Indemnity:
    • Circumstance: John’s insurance policy has a limit of indemnity of $150,000 for fire damage, but the actual damage amounts to $180,000.
    • Outcome: Even though John’s sum insured might be enough, the policy’s limit of indemnity isn’t sufficient to cover the entire loss. Thus, he receives less than the full amount needed to repair the damage.
  3. Operation of Another Policy Limit:
    • Circumstance: John has two insurance policies covering his house, each with a limit of $100,000.
    • Outcome: In the event of a loss, each insurance company may only pay up to their policy limit. So, if John incurs a loss of $150,000, he’ll only receive $100,000 from each insurance company, leaving him short of the full amount needed.
  4. Operation of an Average Clause:
    • Circumstance: John’s insurance policy contains an average clause, and his house suffers damage valued at $200,000.
    • Outcome: If the insurance company determines that John’s sum insured is only 50% of the actual value of his house, they may only pay him 50% of the loss, which would be $100,000. So, John receives less than the full amount of the loss.
  5. Operation of Excess/Deductible:
    • Circumstance: John’s insurance policy has a $1,000 deductible, and his house suffers damage amounting to $5,000.
    • Outcome: Since John has to pay the deductible out of pocket before the insurance kicks in, he only receives $4,000 from the insurance company, leaving him with less than the full amount of the loss.
  6. Operation of Franchise:
    • Circumstance: John’s insurance policy has a franchise clause that states the insurance company won’t pay for losses below $10,000.
    • Outcome: If John’s loss amounts to $8,000, the insurance company won’t pay anything because it falls below the franchise threshold. Thus, John receives less than the full indemnity for his loss.

In each of these circumstances, John ends up receiving less than the full indemnity he expected from his insurance policy due to various policy terms or coverage limitations.

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10
Q

What objectives are aimed to be addressed by having a survey of a risk carried out for a risk that a large claim had occurred on previously?

A

The objectives are to:

  • identify specific problems which affected the way the loss occurred;
  • how it was dealt with;
  • with a view to eliminating that cause of loss
  • minimizing damage should the event recur.
  • Recommend specific conditions and warranties
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11
Q

Explain the following:
I. Indemnity period
II. maximum indemnity period

A

Indemnity Period: is the period beginning when the damage occurs and ending when the results of the business cease to be affected by the damage but not exceeding the maximum indemnity period as shown in the schedule. (2 marks)

Maximum Indemnity Period- is the theoretical maximum foreseeable period of business interruption following a fire as calculated by the insured. (2 marks)

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12
Q

Describe any six (6) factors that will be considered for setting the maximum indemnity period.

A
  • consider damage at worst time for the largest assessed reinstatement seasonal issued to be considered;
  • reinstatement time for building including planning, rebuilding ease of transfer to other sites;
  • reinstatement time for machinery including ordering time, ease of transfer of production;
  • any specialist machinery;
  • how long would it take to replace stock what buffer stock is kept?
  • is there another suitable facility in the vicinity from which it could operate temporarily?
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13
Q

In one sentence, explain the term “reinsurance”.

A

The term “reinsurance” is used to describe a contract between an insurer and reinsurer whereby the insurer cedes parts or all of the risks insured to the reinsurer.

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14
Q

Explain any two (2) scenario with examples when it is the appropriate times for an insurer to use facultative reinsurance.

A
  1. When Treaty Capacity has been Filled:
    • Scenario: Imagine an insurance company has a treaty agreement with a reinsurer that specifies a maximum limit of $10 million per policy. However, they receive an application for a policy with a sum insured of $15 million.
    • Example: A construction company wants to insure a high-rise building worth $20 million. Since the sum insured exceeds the treaty limit, the insurer can’t cover the entire risk under their existing treaty. In this case, they would use facultative reinsurance to cover the excess amount above the treaty limit, seeking coverage for the additional $5 million from a facultative reinsurer.
  2. For Extra-Hazardous Risks or Unusual Kind of Risk:
    • Scenario: Consider an insurance company that specializes in insuring commercial properties but receives an application for a policy covering a nuclear power plant.
    • Example: An energy company wants to insure its nuclear power plant against the risk of a meltdown. This type of risk is highly unusual and extraordinarily hazardous, falling outside the scope of the insurer’s typical treaty agreements. In this situation, the insurer would use facultative reinsurance to transfer the risk to a reinsurer who has the expertise and capacity to handle such unique and high-risk policies.

The scenario when it is appropriate for an insurer to use facultative reinsurance are when :
treaty capacity has been filled that is when the sum insured exceeds the treaty limit;
when risks to be reinsured falls outside the scope of the treaty;
the risk is outside the terms of the treaty;
for extra-hazardous risks
the risk is of an unusual kind.
the risk may be of such nature that the re-insured may not want to cede to the treaty;
for specialist class of business

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15
Q

Differentiate between captives and self-insurance. (6 marks)

A

A captive: is an insurance company owned by its parent company (generally not an insurance company, but for example a large industrial or commercial organisation set up and managed in one of the low tax environment. The Captives accepts risks from its parent company for a premium, which it invests to meet any future losses. A large buyer of insurance may want to remove itself from the conventional spreading of loss, with its associated pricing spread, and have the insurance risk considered entirely on the basis of its own claims experience.

Self-insurance is the most basic and the most frequently used form of ART. It is a process by which a public body self-insures and retain some risks which would have otherwise cede or transfer to the insurer. The reinsurance buyer, when reviewing what has been bought, may feel that the reinsurance purchase has reduced company profit. This feeling may arise either because no claims have occurred or because the levels of claims have been predictable over a period, and that claims experience might be expected to continue into the future. The decision to self-insure will reduce cash flow. It should be noted that self-insurance should be accompanied by an emphasis on risk management and more control over those claims, which do occur.

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16
Q

Are pooling arrangement and co-insurance the same? Justify your response. (4 marks)

A

No. pooling arrangement and co-insurance are not same. (2 marks). A pooling arrangement is an arrangement whereby a number of companies (insurance and reinsurance) operating in a particular country or region or sub-region and the business accepted is shared amongst the participants of the pool. Therefore, the participants are commonly exposed to an accumulation of risk from the business attaching to the pool. While co-insurance is the sharing or spreading of a risk between two or more insurance companies

17
Q

State any ten (10) specified contingencies in property insurance. (10 marks)

A

The specified contingencies in property insurance are:

(i) spontaneous combustion;
(ii) earthquake;
(iii) storm;
(iv) riot, civil commotion and malicious damage;
(v) aircraft;
(vi) explosion;
(vii) terrorism;
(ix) subsidence;
(x) impact by own and third party vehicles;
(xi) flood;
(xii) sprinkler leakage
(xiii) escape of water/burst pipes.

“SEAS ARE TEEMING IN FLOODS, ESCAPING EVERY SPRINKLER.”

18
Q

In some instances, neither the loss adjuster nor the insurer’s own claims staff have
the expert knowledge to deal with some aspects of a claim. In such instances, they
turn to a range of experts. State on each listed expert below, the typical problem
they might be called to deal with as it relates to :
I. Forensic scienetists
II. Medical Practitioners
III. Accidents Reconstruction expert
IV. Structural Engineers
V. Valuers

A
  • Forensic Scientists -To establish the cause of a fire
  • Medical Practitioners-To determine the seriousness of a claimed medical condition and whether or not it is genuine
  • Accident Reconstruction Experts-To establish the speed and path of vehicles involved in a road accident
  • Structural Engineers- To determine whether a building should be
    demolished rather than repaired
  • Valuers To determine if the value of an artwork or jewelry being claimed is a reasonable one.
19
Q

As a claim handler, carefully explain, with five (5) reasons why it is necessary for you to start examining a claim from the operative clause. (10 marks)

A

Definition of Operative Clause:
An operative clause in an insurance policy is the part that outlines the main guarantees and protections provided by the insurer. It specifies the risks that the insurer agrees to cover and defines the scope of coverage.

Explanation with Reasons to Start Examining a Claim from the Operative Clause:

  1. Guarantees and Protections:
    • The operative clause outlines the major promises and protections offered by the insurance company. This helps the claim handler understand what risks the insurer has agreed to take on.
    • Example: If an insurance policy covers fire damage to a home, the operative clause would specify this coverage, guaranteeing protection against such risks.
  2. Definition of Coverage Scope:
    • It clearly defines the risks for which the insurer is liable to pay. This sets the boundaries for what losses or damages are covered by the policy.
    • Example: If a policy covers theft of personal belongings, the operative clause would state the extent of coverage, such as specific items or maximum reimbursement amounts.
  3. Agreed-Upon Services and Responsibilities:
    • The operative clause includes agreements on what the insurer will do, such as paying for losses, providing services, or offering legal defense in certain situations.
    • Example: If a policy includes coverage for medical expenses after an accident, the operative clause would outline the insurer’s responsibility to cover these costs.
  4. Details of Perils and Additional Coverage:
    • It may contain clauses for different risks and additional coverage options provided by the insurer.
    • Example: A policy might offer coverage for natural disasters like earthquakes or hurricanes, with specific clauses in the operative clause outlining the terms of this coverage.
  5. Premium Payment and Policy Details:
    • It ensures that the premium has been paid as agreed upon and that the property being claimed matches the description in the policy schedule.
    • Example: The operative clause confirms that the policyholder has paid the premium on time and that the damaged property matches what is listed in the policy, such as “all buildings at the above address.”
      //////////////////////////////////////////////
      As a claim handler, it is necessary for you to start examining a claim from the operative clause because by doing that the claim handler is ensuring that:
      - outlines the major guarantees and protections offered by the insurance company by outlining the risks assumed by the insurer.
      - It details exactly the risks the insurer is liable for paying and defines the scope of the coverage.
      - This include guaranteeing for paying for certain losses arising from insured risks, providing certain agreed-upon services, providing defense for a lawsuit subject to certain conditions, and or other agreements that form part of the insurance protection to which premium is being paid for.
      - It may have a collection of clauses for all the different perils, losses, and additional coverage an insurer is offering.
      - the premium was paid at policy inception; or at renewal; or in line with agreed/regulatory terms. In instances where instalments are allowed, ensures that there is no omission.
      - the property damaged or destroyed and being presented for indemnity is that same property described in the policy schedule. When the schedule states that it covers “all buildings at the above address” for instance, the claims handler must satisfy himself of the item that was affected.
      - the damage to the property being presented for claims arose from an insured peril and is in line with the principle of proximate cause
      - the loss occurred during the policy period even if the date of the discovery of the damage is not the same date of the loss.
20
Q

State any ten (10) reasons why direct offices need reinsurance for their portfolios? (10 marks)

A

Further spread of risks for the direct offices.

  • To comply with the regulator’s requirements.
  • Bigger or additional capacity to the direct offices.
  • Catastrophe protection.
  • Stabilization of claims ratio.
  • Profit sharing arrangement.
  • It brings about confidence to the direct offices.
  • Product development.
  • Underwriting and other financial advisory services.
  • Solvency margin protection.
  • Training and development programmes.
21
Q

List ten (10) vital details contained in a policy schedule.

A

i. Name and address of policyholder;
ii. Policy number;
iii. Policy inception and renewal dates;
iv. First and annual premiums;
v. Details of the property insured;
vi. Sum insured;
vii. Amounts of any excesses;
viii. Special conditions;
ix. Warranties;
x. Agency/broker details.

22
Q

You have been asked to explain the contents of a survey report to the board of director. How would you respond?

A

The report will cover a number of features which are:
Description of risk - This will include the plan of the premises in the case of a property risk, the process being carried on the premises, details of the insured etc.

Assessment of the level of risk - This will take into account all relevant hazards factors, both moral and physical, and provide the underwriter with some idea of the degree of risk which they are being asked to accept.

Measure of maximum probable loss (MPL) - Generally, the surveyor and the underwriter discus negative and positive feature and jointly agree on the appropriate EML or MPL. This MPL or Estimated Maximum Loss (EML) is the maximum that the surveyor believes will be the subject of loss. The MPL takes no account of any good features which may be present.

Recommendation and loss prevention - The surveyor will also make known to the insured what steps should be taken to protect the risk.

Surveyor’s view on the adequacy of insurance being requested. Adequacy in many classes of insurance will mean the sum insured. The adequacy of cover is an extremely important issue for the insured and the underwriter will want to ensure that the insured is not under-insuring the risk.
(4 marks each for one point explained)

23
Q

Explain with example the difference between proportional and non-proportional reinsurance programme.

A

Proportional Reinsurance Programme is a method of reinsurance that involves sharing of risks , premium and liability according to a particular proportion. Examples include Surplus treaty, quota share treaty, facultative proportional and facultative obligatory reinsurance programmes. Proportional reinsurance allows a cedant to increase its capacity through a pro-rata sharing of exposures. All premiums and claims on risks falling within the reinsurance programme will be shared between the reinsured and the reinsurers.

Non- Proportional Reinsurance are based on a different concept; the cedant undertakes payments of all losses up to a pre-agreed figure. The balance of any loss which exceeds that agreed limit will be met by reinsurers, usually up to a contractual maximum. The amount assumed by the reinsured is usually known as deductible. Example of Non-Proportional reinsurance includes; risk excess of loss, Catastrophe Excess of Loss, Stop Loss/Aggregate Excess of Loss.

24
Q

Wishvick Insurance Plc. has the following treaty reinsurance arrangement protecting its miscellaneous accident account in 2020 underwriting year.
Gross Retention: $ 1,000,000.00
Proportional treaty: 20 lines Surplus treaty.
Non-Proportional treaty: Risk excess of loss programme as follows
Deductible: $ 300,000.00
1st layer cover: $ 200,000.00
2nd layer cover: $ 500,000.00

The company underwrites a risk with $25,000,000.00 sum insured and $2,500,000.00 premium.
Required:

Apportion the risk based on the sum insured and the premium. (12 marks)

If there was a loss of $24,000,000.00, apportion the liability. (6marks)

What is the liability of the excess of loss programme if there is any? (4 marks)

A

Risk & Premium Apportionment
Retention = $1,000,000
Treaty Capacity @ 20 lines = 20,000,000.
Sum Insured @ $25,000,000 will be apportioned thus:

Gross Retention share = 1,000,000/25,000,000 X100 = 4% Surplus Capacity share = 20,000,000/25,000,000 X 100 = 80%

(2 Marks)

(2 Marks)

Balance which can be placed on facultative:

= 4,000,000/25,000,000 X 100 = 16%

(2 Marks)

Premium Apportionment

Retained premium: 4% X $2,500,000 = $100,000.00

Surplus treaty premium: 80% X $2,500,000 = $2,000,000

Balance/facultative: 16% X $2,500,000 = $400,000.00

(2 Marks)

(2 Marks)

(2 Marks)

ii. Claim Apportionment:
Total claim of $24,000,000.00

Retention share @ 4% = $24,000,000 X 4% = $960,000.00
Surplus share @ 80% = $24,000,000 X 80% = $19,200,000.00

Balance/facultative share @ 16% = $24,000,000 X 16% = $3,840,000.00
(2 marks) (2 Marks) (2 Marks)

Liability of the excess of loss programme

Wishvick Insurance Plc share of the claim on the surplus treaty programme of $960,000.00

will be apportioned as follows: (1 Mark)
Deductible = $300,000.00 (1 Mark)
1st Layer XOL = $200,000.00 (1 Mark)

2nd Layer XOL = $460,000.00

25
Q

A broker has approached your company for the underwriting of a risk in the broking slip. Give the step-by-step approach that you will take to underwrite the risk. (20 marks)

A

The step-by-step approach that it will take to underwrite the risk are as follows:

  • identify the risk/perils presented;
  • physical hazard of the perils/risk; o moral hazard of the proposer.
  • check the general acceptability of the promised risk/peril;
  • identity the underwriting factors and the estimated maximum loss (EML);
  • establish type of risk and acceptance limit for the class;
  • utilize such automatic reinsurance as are available;
  • identity various terms: e.g. clauses/warranties;
  • identify the premium/rating factors for the risk;
  • calculate premium/discount/excess where applicable;
  • make an offer to the proposer/ broker.
26
Q

Outline factors you would consider as inappropriate/insufficient insurance arrangement or insufficient protection.

A
  • arranging insurance cover that does not suit the purpose intended
  • insuring for less than the actual amounts;
  • choosing short indemnity periods for business interruption covers;
  • insuring statutory covers only;
  • lack of deep understanding of both potential/extent of damage.
27
Q

Discuss the major underwriting factors that may influence a premium loading by an
underwriter for the following policies;
a) Public Liability policy (10 marks)

A
  • Inherent hazards at the premise i.e. electromagnetic fields, pollution ,mines and quarries (explosive and subsidence)
  • Nature and distance of the occupancy of the surrounding properties
  • Location of premises (closeness to residential areas, water ways , railing network
  • Multi tenanted premise where another tenant may come into contact with the insured ‘s operation
  • Activities of the insured which increase risk like work away risk or off site services
  • Additional activities outside the norm e.g. a private school with horse riding lessons
  • Alteration to existing building poses a higher risk that a completely new construction, Demolition works
  • Nature of the insured who are the owners and management, and their reputation
  • Where the company is a corporation and have numerous subsidiaries. Need to check the activities of the subsidiary. E.g. a subsidiary involves in chemical production.
  • Dates when insured commenced business, this is to establish a track record.
  • Where certain activities are outsourced
  • In adherence to general business practice in custom with the trade.
  • The extent of heating processes at the company, Activities like heating, welding and metal cutting involve heat and need to be carefully considered
28
Q

Discuss the major underwriting factors that may influence a premium loading by an
underwriter for the following policies;
b) Professional Indemnity policy (10 marks)

A
  • Operating in more than one office or location Problem of control and supervision
  • Unsatisfactory claims experience
  • Age of partners
  • Ratio of partners to staff/number of assistants
  • Turnover, volume of trade
  • Increase limit of indemnity required
  • Qualification and experience
29
Q

. Discuss the major underwriting factors that may influence a premium loading by an
underwriter for the following policies;
c) Products Liability policy (10 marks)

A

-reputation or experience in the trade
- Past loss experience
- Whether it’s a manufacturer, wholesaler or retailer
-nature of goods and purpose for which they are supplied
- Conditions of sale (including any exemption clauses)
-turnover in total and per product
-volume and destination of exports
- Raw materials, components and their source
- Type and source of packaging which can be a major source of contamination
- Instruction and advice given on the use of the product.