Digital Transformation Flashcards

1
Q

Tech trends shaping the future of business

A
  • innovation at the edge
  • perpetual learning curve
  • Expanded Trust Boundaries
  • IT as a Service
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Process of Enshittification - Network Effects
(key concept)

A

Scale and Scope:
The more people that sign up/buy/join, the more it improves until critical mass.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Process of Enshittification - Switching Costs
(Key Concept)

A

The sacrifice is the cost of changing does not outweigh the benefits of changing–hostage situation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

DigTransf - Why?

A

Job Search Edge, Evolving Biz Models, Customer-centric, Entrepreneurial ops, Sustainability, adaptability & learning
(definitions in onedrive slides)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Digital Transformation–Our Definition:

A

Amalgamate technologies and integrate platforms to establish a single source of truth unlocking and creating value.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Digital Transformation Virtuous Circle

A

Employees –> Customer –> Stakeholders –> & cycles

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

DigTransf business mandates for success - The People Factor

A
  1. Engagement
  2. Agility
  3. Relationships
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

The People Factor breakdown points

A
  • rethink old operating models
  • experiment more
  • instill innovation in the DNA of the business’ culture
  • become more agile in the ability to respond to customers
  • become more agile in the ability to respond to competitors
  • More efficiently and sustainably manage business resources
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

5th Industrial Revolution | AI Fueled
Three aims

A

GenAI is a genie:
It’s only as magical as the person making the wish

Lead with a need:
Keep attention on problems worth solving, then reach for new tools.

Beyond infotech:
Not a rejection of digitalization - humans and machines better together

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

6 key investment layers by Deloitte

A
  1. Interaction Layer
  2. Information Layer
  3. Computation Layer
  4. Culture Layer
  5. Cyber Layer
  6. Core Layer
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Three Core Challenges of DigTransf

A
  • Budgeting
  • Talent Struggles
  • Culture Changes
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

DigTransf Drivers

A
  • Improving customer experience
  • Increasing productivity
  • Elevating profitability
  • Becoming the best company to do business with
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

DigTransf First Aspect:

A

TOP DOWN:
Leadership paradigm shift; “Don’t focus on cost savings, focus on business innovation.”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

DigTransf Second Aspect

A

BOTTOM UP:
Empower employees to be enablers of transformational success. Experiment, risk, and be agile.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Employee Experience of Transformation rule 1A

A

Augmentation:
Augment productivity and performance–enabling people to work faster, smarter, and more safely.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Employee Experience of Transformation rule 2F

A

Future-readying:
Training and learning empowering people to take full advantage of technologies they are being asked to use and promote. Create Internal evangelists.

17
Q

Employee Experience of Transformation rule 3F

A

FlexForcing:
Build agility into talent sourcing. Role changing, upskilling, cross training, horizon broadening

18
Q

Additional Enablers of Transformation

A
  • Shedding outdated processes
  • Phasing out Legacy Technology (mainframes!)
  • Eliminating tech debt
19
Q

6 Key Investment areas descriptions first three: IIC

A

InteractionLayer:
Spatial computing (AR/VR) is powering technologies that make factories and businesses safer and more efficient
Information Layer:
Recognition GenAI is about elevating ambitions, not cutting costs
Computation Layer:
Maximize existing investments through mix of hybrid architectures

20
Q

6 Key Investment areas last three: CCC

A

Culture Layer:
Focus on empowering employee experience to attract and retain talent
Cyber Layer:
Unlock Employee potential to identify harmful content and be aware of risks
Core Layer:
Focus on tech wellness rather than piecemeal and reactive approaches to addressing tech debt

21
Q

What does a framework of a DigTransf look like?

A
  • Culture & Leadership
  • Operational Agility
  • Workforce Enablement
  • Customer Experience
  • Digital Embracement