Didtal good Flashcards

1
Q

What is the heuristic ‘Recognition Rather Than Recall’ as applied on the Noel Leeming website?

A

The website provides search results and suggested photos to assist users who may have spelling issues or forget product names

This feature includes a navigation menu with clickable icons for easier product identification.

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2
Q

How does Noel Leeming demonstrate the ‘Visibility of System Status’ heuristic?

A

It uses a clear loading spinner and skeleton screens when filtering, sorting, or searching products

This feedback indicates that the system is processing the user’s search.

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3
Q

What are the key features of the ‘Aesthetic and Minimalist Design’ on the Noel Leeming website?

A

The design includes a minimalist navigation menu, large bold photos, and promotional ads without unnecessary information

This approach avoids clutter and enhances user experience.

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4
Q

What issue arises from the error messages when signing up on the Noel Leeming website?

A

The error messages are generic and lack detail, making it hard for users to understand and recover from mistakes

Specifically, it does not indicate multiple errors clearly, causing frustration.

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5
Q

What limitations exist regarding ‘Flexibility and Efficiency of Use’ on the Noel Leeming website?

A

There are no advanced features like shortcuts for adding products to the cart and limited personalized recommendations

Users cannot select multiple categories for products.

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6
Q

What problem is associated with the help and documentation on the Noel Leeming website?

A

The help center is split across multiple pages, making it difficult for users to find information quickly

This can lead to user frustration and potential abandonment of the site.

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7
Q

Fill in the blank: The Noel Leeming website should allow users to choose how long they want product care, such as a _______.

A

[product care option]

This feature could enhance user experience by providing options beyond the standard warranty.

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