Design Sprint Foundation Flashcards

1
Q

What is the design sprint?

A

A proven methodology for solving problems through designing, prototyping, and testing ideas with users. Tools for developing a hypothesis, prototyping an idea and test it rapidly with as little investment as possible,

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2
Q

Why conduct a design sprint?

A
  • Short, cheap, and fast paced
    A fast-paced and clever way to introduce the human-centric power of design into low budget projects.
  • Test ideas and solutions

Quick and cheap testing gets the answers you need to change and improve the solution.

  • Results instead of research

A real project from beginning to end. The team is not only after insights; it’s after results as well.

  • Create, improve, or pivot

Good for creating from scratch, improving, and pivoting solutions.

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3
Q

What are the four reasons for running a sprint?

A
  • Deep connection with customers

To create offers loved by and relevant to users instead of wasting resources on creating offers disconnected from their wants and needs.

  • Improve faster and cheaper

To improve an offer by finding and fixing user experience issues that may jeopardize the entire business.

  • Co-create solutions with customers

To anticipate problems and discover solutions by working together with users instead of only using them as test bait for pre-framed “founders only” hypothesis.

  • Nourish an entrepreneurial culture

To nourish an entrepreneurial culture by empowering employees to plan, execute, and manage fast-paced, low-cost interventions.

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4
Q

How does a Design Sprint start and end?

A
  1. Kick-off: This is where sprint masters gather the team, analyze previously known materials, work on user recruitment, and scope the challenge definition.
  2. User Research: Some approaches rely more heavily on human-centered research than others and may differ on what types of users the sprinting team is more interested in having conversations with. This is a crucial stage to inform the team on how to create relevant offers that solve real problems and address real needs.
  3. Idea Generation: This is where the Sprint Master and the sprinting team gather together with end-users, specialists, and other important stakeholders to generate ideas and refine concepts.
  4. Prototyping: This stage is where the sprinting team tests the newly created concepts with end-users and gathers valuable feedback.
  5. Adjust & Iterate: Sometimes during a sprint, the sprinting team may have the opportunity to make adjustments to their prototypes and run a second prototyping session.
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5
Q

What is the GV model?

A

Google Ventures model for design sprints - How to solve big problems and test new ideas in just five days

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6
Q
GV Model
Day 1 = 
Day 2 =
Day 3 =
Day 4 =
Day 5 =
A

Day 1 = .Map (The team defines the challenge, makes a map, defines target customers, and talks to experts from inside and outside the team.)
Day 2 = .Sketch (Starts with a benchmark research on great solutions for the team to get inspired from, use, remix, and improve. The team then defines a “How Might We” question. Finally, the team moves into idea generation mode.)
Day 3 = .Decide (Team decides on the best solutions and moves on to create a storyboard.)
Day 4 = .Prototype(The team will build a realistic prototype using the storyboard as a basis, then do a trial run.)
Day 5 = .Test (Test the prototype with users, then watch and learn from them.)

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7
Q

What are the pros of the GV model?

A

Inherits tools from Design Thinking. Easier to recruit users since user sessions take place only on the last day. Great if you have high-quality raw input coming into the sprint and can put together a very diverse and creative team.

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8
Q

What are the cons of the GV model?

A

Very little exploratory research. No co-creation with users, which may silence serendipity by turning off the gathering of user insights and user-generated ideas at early stages. The team builds first and learns from users last.

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9
Q

The lean startup movement made it clear that startups need to move ____ and minimize ____.

A

move fast and minimize waste

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10
Q

What does the lean startup movement lack?

A

Empathy-building and co-designing practices which are the two most important ingredients to orchestrate offers that are more humane, sustainable, and adapted to survival in today’s economy.

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11
Q

You need to Design to create things that are…

A

relevant to people. Not just aesthetics but real design: a human-centered take on how things should work, look and feel.

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12
Q

Design Thinking can bridge…

A

engineering, the arts, and a deep understanding of people and the things surrounding them.

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13
Q

MVS model relies heavily on …

A

ethnographical work

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14
Q

MVS model is tailored to _____ ____.

A

service offers

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15
Q

MVS model stands for

A

Minimum Valuable Service model

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16
Q

On Day 1 of the MVS model, you..

A

This is where the team maps the ecosystem of the challenge and refines their understanding of who the interesting stakeholders might be.

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17
Q

On Day 2 of the MVS model, you…

A

A day of deep interviews into how people learn, use, and remember their relationship with the challenge.

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18
Q

On Day 3 of the MVS model, you…

A

Take a break. This is for the team to process the interviews and recruit targeted users.

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19
Q

On Day 4 of the MVS model, you…

A

This is where the team gathers with the users to co-create concepts with end-users and all relevant stakeholders.

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20
Q

On Day 5 of the MVS model, you…

A

This is where the team tests the concepts with users.

21
Q

Pros of the MVS model…

A

Inherits from Service Design, which makes it tailored for service offers. Intense exploratory rounds including co-creation and user research help create variety and produce a diverse pool of raw insights, even when you don’t have a diverse team.

22
Q

Cons of the MVS model…

A

Because of the amount of exploratory research involved, it may be a challenge to recruit users so quickly. You may end up with less than ideal users.

23
Q

What is the MVS model?

A

An affordable design sprint meant to reinvent a company’s service experience in 4 days with design thinking, working with customers, employees, designers engineers, etc. Completely transforming the experience.

24
Q

What was startup Cisco?

A

A design sprint acceleration problem at Cicso started in 2015. Startup Cisco projects were not a joke. Many of them involved smoking hot tech areas like machine learning, drones, IOT, blackchain, and so on. eg.) Cloud computing to protect rhinos in Africa or Drones to fight Dengue mosquitos in South Korea.

25
Q

What are the services?

A

Systems, platforms, apps, products, etc.

26
Q

In a service design sprint, project teams deep dive into service ecosystems of…

A

going through intense user-research rounds, design user journeys, keeping their focus on relationship opportunities, and instead of only seeing purchasing-funnel transactions.

27
Q

Design sprints are being used across the organization to

A

problem solving, product development, innovation co-development with partners, and also quickly and efficiently uncover new business opportunities.

28
Q

_____ model will provide you more firepower to deal with complex service journeys, while the ____ model will help you move faster, with less load, when it comes to products.

A
  1. MVS

2. GV

29
Q

The _____ model dig deeper for insights from external people.

A

MVS

30
Q

The ____ model will, for the most part, keep the Sprint inside the room.

A

GV

31
Q

T of F: As a more mature Sprint Master, you should really mix the tools and create your own Sprint Lane.

A

True

32
Q

Design Sprint works better in situations where

A

the challenge can generate a real outcome.

33
Q

What are some good challenges for Design Sprints?

A
  1. Redesign a user flow to increase conversion
  2. Explore new models for discovering products in your e-commerce app.
  3. Co-develop with business partners and suppliers
  4. Improve the process for approving new projects
  5. Define the vision for a new product offering
34
Q

Design Thinking project or a Design Sprint?: Big, Spacious Challenge, rethinking the whole portfolio of offers.

A

Design Thinking Project

35
Q

Design Thinking project or a Design Sprint?: Big organizational change project

A

Design Thinking project

36
Q

Design Thinking project or a Design Sprint?: Focused on a specific challenge.

A

Design Sprint

37
Q

Design Thinking project or a Design Sprint?: Not a design thinking driven culture for example tech startups, 6-sigma large enterprises, retail ,etc.

A

Design Sprint

38
Q

Design Thinking project or a Design Sprint?: Product development with limited resources, short on time, budget, people

A

Design Sprint

39
Q

Design Thinking project or a Design Sprint?: Cost range $150k to $1M 2+months

A

Design Thinking Challenge

40
Q

Design Thinking project or a Design Sprint?: $5k to $30k/4 to 5 days

A

Design Sprint

41
Q

In a design sprint, what you see is what you ___

A

get

42
Q

Why can a design sprint flop?

A

Because the people leading them to fail to communicate, clarify, and align these characteristics and end up in a room with stakeholders that want to be impressed and served by the design sprint team.

43
Q

In a design sprint the work is collaborative, do the client design as well?

A

Yes

44
Q

When should you rn a Design Sprint?

A

Design sprints are a fast, cheap, results-oriented approach and service development. It runs a design sprint to have a deep connection to customers, improve quickly and cheaply, co-create with users, and nourish entrepreneurship within the organization. Regardless of the method, Design sprints will always have a kick-off, user research, idea generation, and prototyping phase.

45
Q

What is an act of design

A

Any time one or more things are consciously put together in a way that they can accomplish something better than they could have accomplished individually

46
Q

Design Sprints are ____ sprints that usually last 5 days.

A

Agile Sprints

47
Q

A common structure for a design sprint is the pattern 25-25-35-15 which is?

A

25%(map) for mapping problems and opportunities
25%(solve) for creating a theory on how to solve the problems and address the opportunities
35%(build) for building the prototype to test the theory
15%(test) for testing the prototype

48
Q

Why is everyone switching to a more agile design sprint solution?

A

It’s a faster approach to innovation. It’s also a matter of updating your career if you want to remain relevant for the next decade.