DESIGN OF WORK SYSTEM

Question 1

• Simplifies training
• High productivity
• Low wage costs

Answer 1

Specialization in Business : Advantages
= FOR MANAGEMENT=

Question 2

• Low education and skill
  requirements
• Minimum responsibilities
• Little mental effort needed

Answer 2

Specialization in Business : Advantages
= FOR LABOR=

Question 3

• Difficult to motivate quality
• Worker dissatisfaction, possibly in absenteeism, high turnover,disruptive tactics, poor attention to quality

Answer 3

Specialization in Business : DisAdvantages
= FOR MANAGEMENT =

Question 4

• Monotonous work
• Limited opportunities for advancement
• Little control over work
• Little opportunity for self-fulfillment

Answer 4

Specialization in Business : DisAdvantages
= FOR LABOR =

Question 5

Giving a worker a larger portion of the total task by horizontal loading

Answer 5

Job Enlargement

Question 5

Increasing responsibility for planning and Coordination tasks, by virtual loading

Answer 5

Job Enrichment

Question 5

Influence productivity and employee- management
relations

Answer 5

Trust

Question 6

Workers periodically exchange jobs

Answer 6

Job Rotation

Question 7

• Influence quality and productivity
• Contributes to work environment

Answer 7

Motivation

Question 8

• Higher quality
• Higher productivity
• Greater worker satisfaction

Answer 8

Benefits of Teams

Question 9

Groups of empowered to make certain changes in
their work process

Answer 9

Self-directed Teams

Question 10

is the systematic study of the human motions used to perform an operation

Answer 10

Motion Study

Question 11

guidelines for designing motion-effecient work procedures

Answer 11

Motion Study principles

Question 12

basic elemental motions into which a job can be broken down

Answer 12

Analysis of therbligs

Question 13

use of motion pictures and slow motion to study motions that
otherwise would be too rapid to analyze

Answer 13

Micromotion study

Question 14

Basic elemental motions that make up a job

Answer 14

Therbligs

Question 15

Determining how long it
should take to do a job

Answer 15

Work measurement

Question 16

The amount of time
it should take a qualified worker to complete a specific task, working at a sustainable rate, using given methods, tool and equipment, raw materials and work place arrangement.

Answer 16

Standard Time:

Question 17

Development of a time
standard based on observations of one worker
taken over a number of cycles

Answer 17

Stopwatch Time Study

Question 18

Time standards derived from a firm’s historical data.

Answer 18

Standard Elemental Times

Question 19

Published data based
on extensive research to determine standard
elemental times.

Answer 19

Predetermined Time Standards :

Question 20

Technique for estimating the proportion of time
that a worker or a machine depends on various
activities and idle time

Answer 20

Work Sampling

Question 20

Compensation based on time an employee has worked during a pay period

Answer 20

Time Based System

Question 21

Compensation based on the amount of output an employee
produces during a pay period

Answer 21

Output - Based (Incentive) System