Demming Quotes Flashcards

1
Q

The prevailing - and foolish - attitude is that a good ___ can be a good manager ___, with no special ___ of the production process he’s managing. A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.

W. Edwards Deming

A

The prevailing - and foolish - attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing. A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.

W. Edwards Deming

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2
Q

If you can’t describe it as a process…

A

If you can’t describe it as a process, you don’t know what you are doing.

W. Edwards Deming

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3
Q

It is not necessary to change, …

A

survival is not mandatory

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4
Q

A bad system….

A

will beat a good person every time

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5
Q

We are here..

A

to make another world

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6
Q

Profit in business comes from repeat customers…

A

customers that boast about your product and bring their friends with them.

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7
Q

All anyone asks for is…

A

a chance to work with pride.

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8
Q

Quality is …

A

pride of workmaship

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9
Q

Where there is fear, …

A

you get wrong figures

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