Definitions

Question 1

Individual Differences

Answer 1

All of the ways in which people differ from one another, especially psychological differences

Question 2

Personality

Answer 2

Characteristics of the person that account for consistent patterns of experience and action (Pervin, Cervone & John, 2004)

Question 3

Factor Analysis

Answer 3

A statistical technique used to identify key factors that underly relationships between variables (Arnold 2010)

Question 4

Motivation

Answer 4

is that which directs energises and sustains behaviour

Question 5

Job Design

Answer 5

Is the process of assigning tasks to a job, including the interdependency of those tasks with other jobs. (Bratton, 2010)

Question 6

Job Redesign

Answer 6

Is a collective name given to techniques designed to increase one or more of the variety, autonomy and completeness of a person’s work tasks (Arnold, 2010)

Question 7

Justice and Motivation

Answer 7

People have a universal desire for fairness and injustice can motivate people to action

Question 8

Perception

Answer 8

The dynamic psychological process responsible for attending to, organising and interpreting sensory data (Buchanan and Huczynski, 2010)

Question 9

Group

Answer 9

A number of people who interact with each other, are psychologically aware of each other, perceive themselves to be a group (Schein, 1980)

Question 10

Team Role

Answer 10

A tendency to behave, contribute and interrelate with others in a particular way (Belbin, 198)

Question 11

Work Attitudes

Answer 11

Evaluations of one’s job that express one’s feelings towards, beliefs about and attachment to one’s job (Kammeyer-Mueller, 2012)

Question 12

Age

Answer 12

Relates positively to several work attitudes (Ng & Feldman, 2010)

Question 13

Job Satisfaction

Answer 13

‘The degree to which job features that are highly valued by individuals are present int their work environment’ (Furnham et al., 2002)

Question 14

Behaviour Modification

Answer 14

Refers to the techniques used to try and decrease or increase a particular type of behaviour or reaction (Vijayalakshmi, 2019)

Question 15

Culture

Answer 15

Learned beliefs, values, rules, norms, symbols and traditions that are common to a group of people (Northouse, 2007)

Question 16

Organisational Culture

Answer 16

The pattern of basic assumptions that a given group has invented, discovered or developed in learning to cope with its problems. (Schein)