Definitions Flashcards

1
Q

Diffusion of Innovation

A

The spread of innovation with a market group in stages–innovators (2- 5%),
early adopters (10-15%), early majority (next 35%), late majority (next 35%), and
laggards (final 5-10%.) Fair amount of disagreement about the percentages.
This theory was developed by E.M. Rogers in 1962 and is the basis on which
Geoffrey A. Moore built his Chasm Model

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2
Q

Elasticity

A

The degree that an economic variable changes in response to a change in
another economic variable. For example, how much library use changes
according to how far an individual must travel for library services. Usually
used in reference to pricing

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3
Q

Embargo

A

When launching a product, certain parties such as press or analysts
may be briefed prior to launch. A news or press embargo is a
requirement by a source that the information not be published until a
certain date or certain conditions have been met

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4
Q

Minimum Viable
Product (MVP)

A

According to Wikipedia, a minimum viable product (MVP) is a product with
just enough features to satisfy early customers, and to provide feedback for
future product development. From a Product Management perspective, the
issue is how to strike the balance between the two

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5
Q

Mission
(statement)

A

A mission statement is a statement of the purpose of a company and
organization. The mission statement should guide the actions of the
organization, spell out its overall goal, provide a sense of direction, and guide
decision-making. It provides “the framework or context within which the
company’s strategies are formulated.”

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6
Q

Product Life
Cycle (PLC)

A

Four stages products go through from the time it is introduced into a market
until it’s withdrawal from the market. These four stages are introduction,
growth, maturity, and decline.

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7
Q

Product Manager

A

According to Wikipedia, a product manager is a professional role which is
responsible for the development of products for an organization, known as
the practice of product management. Product managers own the business
strategy behind a product (service, physical and digital products), specify its
functional requirements and generally manage the launch of features. They
coordinate work done by many other functions (like software engineers, data
scientists and product designers) and are ultimately responsible for the
business success of the product.

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8
Q

Product
Marketing
Manager

A

Product marketing managers manage the process of promoting and selling
a product to a customer. They are the intermediary function between
product developers, product managers (if there is one) and marketing
functions. Product marketing managers take the product features and
package the information so that customers understand why they should buy
the product. They rely on marketing functions to create the actual material or
artifacts that a customer sees – whether in hard copy or online.

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9
Q

Product Owner

A

According to Wikipedia, the product owner represents the product’s
stakeholders and the voice of the customer. They are responsible for the
product backlog and accountable for maximizing the value that the team
delivers. The product owner defines the product in customer-centric terms
(typically user stories), adds them to the product backlog, and prioritizes
them based on importance and dependencies. This role is either a separate
one from that of product manager, but can also be rolled into the role of
product manager.

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10
Q

VALS

A

Values and Life Styles; a psychographic model developed by the Stanford
Research Institute International to analyze markets.

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11
Q

What % of products fail?

A

on average 65%

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12
Q

What are the strategic functions of PM role?

A
  • Central point of communication
  • Whole product
  • Define product strategy
  • Define go-to-market strategy
  • Gather requirements
  • Guide engineering
  • Guide sales and marketing
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13
Q

Product Management vs Product Marketing Roles

A

Product Management
Delivers valuable
customer-focused
product
Gets product onto shelves

vs

Product Marketing
Ensures market
demand for product
Gets product off of shelves

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14
Q

What does DACI stand for?

A
  • Driver
    o 1 person driving decision to closure
  • Approver
    o 1-2 people approving the decision
  • Contributor
    o Provides information or implements the
    decision
  • Informed
    o Notified but not part of the decision process
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15
Q

What does RACI stand for?

A
  • Responsible
    o Persons that complete the task
  • Accountable
    o 1 person ultimately answerable
    for correct completion
  • Consulted
    o Subject matter experts
  • Informed
    o Kept up-to-date on progress
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16
Q

What is the the industry standard
Optimal Product Process?

A

Conceive > Plan > Develop > Qualify > Launch > Maximize > Retire

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17
Q

PM Triple Constraint or Product-Market Fit Triad

A

Problem > Business Model > Product centered around Solution

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18
Q

Problem Space

A

Market opportunity > Screen > Validate Market Problem

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19
Q

Solution Space

A

Ideate > Develop Product Concept > Validate Product Concept

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20
Q

Personas Definition

A

Archetype of a group of people
with common behaviors & needs.
Essential context for typical
product use & messaging

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21
Q

What is Market Targeting?

A

Process to define and subdivide large markets into
clearly identifiable homogenous segments having
similar needs, wants, or demand characteristics

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22
Q

What are 4 Segmentation Criteria

A
  1. Needs 2. Goals and Motivation 3. Purchasing triggers 4. Buying behaviors
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23
Q

What are the 3 steps in Segmentation Process?

A
  1. Identify needs group 2. Determine which segmentation criteria matter 3. Create Segmentation map
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24
Q

What are the 2 different types of personas?

A

Users and Buyers

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25
Q

Types of Jobs in the Customer Journey

A

Core Functional Jobs, Related Jobs, Emotional & Social Jobs, Consumptions Chain Jobs, Financial Outcomes

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26
Q

Activities for Mapping Each Job in Customer Journey

A

Prepare > Execute > Monitor/Modify > Conclude

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27
Q

What are the 7 phases of product life cycle?

A

Conceive Plan Develop Qualify Launch Maximize Retire

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28
Q

What does PEST(EL) stand for?

A

Political, Economic, Social, Technological, Environmental, Legal

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29
Q

What are Porters 5 Forces?

A

Threat of substitutes, Threat of new entrants, Bargaining power of suppliers, bargaining power of customers, intensity of competitive rivalry

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30
Q

What are the 4 steps in research planning process?

A
  1. identify and articulate the decision problem 2. identify questions to be answered to make decision 3. identify best research techniques 4. design research study
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31
Q

What is The Golden Circle?

A

from the core outwards… WHY, HOW, WHAT. Very few organizations know WHY they do what
they do. WHY is not about making money. That’s
a result. WHY is the purpose, cause of belief. It’s
the very reason your organization exists.
Some organizations know HOW they do it. These
are the things that make them special or set them
apart from their competition.
Every organization on the planet knows WHAT
they do. These are products they sell or services
they offer.

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32
Q

What are the 7 Ps?

A

Product
Price
Place
Promotion
People
Process
Physical Evidence

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33
Q

What are the 9 elements of a Competitive Analysis

A
  1. Performance, Spending, Funding
  2. Company Focus
  3. Product Comparison
  4. Marketing
  5. Distribution Channels
  6. Market Share
  7. Their strategy
  8. predict likely moves
  9. Deliver your analysis
34
Q

What 2 things make up a positioning statement? Hint: think Nordstrom example

A

Value proposition + differentiation

35
Q

Definition: What is Promise of benefits that exist
in the customer’s mind?

A

Brand

36
Q

Definition: Perceived Benefits
Received vs Perceived Price
Paid?

A

Value

37
Q

What 3 things make up the Product Development trade off cycle? Hint: you can only choose 2!

A

Features, Schedule, Quality

38
Q

what are two advantages of a standardized product management framework?

A

consistent language and applicable to all product

39
Q

Definition: mix coherency

A

marketing mix combining of four variables in a way that will meet or exceed organizational objectives

40
Q

What is Stage-Gate process?

A
41
Q

steps in marketing control process

A
42
Q

What are global product managers responsible for?

A
43
Q

Definition: Fixed price policy

A
44
Q

Advertising appeals 3 characteristics:

A

Meaningful, believable, distinctive

45
Q

Strategic planning process steps

A
46
Q

When in product life cycle are profits highest?

A
47
Q

Why do 80% of new consumer packaged goods fail?

A

Line extensions

48
Q

the concept that a large percentage of a products sales revenues comes from a relatively small group of purchasers

A

80/20 principle

49
Q

Guesswork and missed opportunities are associated with {blank}

A

lack of project management

50
Q

Definition: re-positioning

A
51
Q

Definition of ‘Place’ in Marketing Mix

A

channels, coverage and assortments

52
Q

Penetration Pricing

A

when consumers perceive higher price product with higher quality

53
Q

Definition: planned style obsolescence

A

when marketers change the styling of products so consumers will purchase products more frequently

54
Q

mechanics of diffusion

A
55
Q

the gates and the screening process

A
56
Q

What part of product life cycle is distribution selective?

A

Introduction

57
Q

When in product life cycle are profits highest?

A

Maturity

58
Q

Definition: Consumer Products

A

Goods and services bought by final consumers for personal consumption

59
Q

Definition: Convenience products

A

Purchased frequently and immediately - low priced, mass advertising, many purchase locations

60
Q

Definition: Shopping product

A

Purchased less frequently - higher priced, fewer purchase locations, comparison shop. I.e. cars, furniture, home

61
Q

Definition: Specialty product

A

special purchase efforts, high price, unique characteristics, brand identification, few purchase locations i.e. rolex watch

62
Q

Definition: unsought products

A

new innovations, products consumers do not want to think about, require much advertisement, i.e. coffin

63
Q

Definition: industrial product

A

products purchases for further processing or for use in conducting businesses

64
Q

Definition: Service

A

A product that is not embodied in a physical good and that typically effects some change in another product, person or institution

65
Q

What are the 4 key characteristics of a service?

A

Intangible (university education), perishable (airline flight), inseparable (bank visit), variable (customer service)

66
Q

Definition: Product Line

A

A group of closely related products with similar attributes or target markets i.e. Iphone

67
Q

Definition: Product Mix

A

The number of individual products produces or sold by an organization or strategic business unit within the organization

68
Q

4 Product Mix Decisions:

A

Width, Length, Depth, Consistency

69
Q

Definition: Brand Equity

A

The positive differential effect that knowing the brand name has on customer response to the good or service

70
Q

Engineering processes

A

Agile, Waterfall, Hybrid, boilermaking

71
Q

customer decision journery

A
72
Q

Osborne effect

A
73
Q

Marketing plan document situation analysis consists of:

A

Market landscape, history, opportunity, resources

74
Q

Generic buying process

A
75
Q

Types of product launches

A
76
Q

What are Kotlers 4 strategies for Mature Markets

A

Market Leader, Market Challenger, Market Follower, Market Niche

77
Q

3 Steps in Segmentation Process

A
  1. Identify need groups 2. Determine which segmentation criteria matter 3. create segmentation gap
78
Q

INVEST acronym

A
79
Q

What 3 features make up the KANO model?

A

Must haves, performers, delighters

80
Q

Definition: Business Case

A
81
Q

Break even point formula

A