Definitions Flashcards
Travel:
Movement of people from 1 place to another using at least 1 type of travel
Tourism
Everything tourists do while they are away
Domestic tourism
This is tourism in someone’s own country e.g Belfast- England
Inbound tourism
Comeing into a country e.g USA-uk
Outbound tourism
Leaving your country to go on holiday e.g uk- france
Staycation
A period in which an individual or family stays home and participates in leisure activities which is driving distance of their home and doesn’t require overnight stay
Leisure activities
Travelling to relax and enjoy yourselves out of work hours e.g day trips/ holidays
Buisness travel
Meetings-make decisions
Incentive-make most sales
Conference-problem solving
Events- gadget show showing off new tech
Leisure travel examples
Staycations
Holidays
Short breaks
Day trips
Visiting friends n relitives
Specialist travel examples
Health
Eco
Dark
Adventure
Education
Voluntary work
Sustainable tourism
Meeting the needs of present tourists while preserving the material, cultural and historical environment for future tourists
Principles of sustainable tourism
Environmental-low impact tourism
Economic-create revenue for local area
Social/cultural- generate money for the local people
Benefits of sustainable tourism
Reduce waste
Reduce energy consumption
Environmental protection
Links with the local community
Competitive edge
Cost saving
Edge
Direct employment
Created by travel and tourism organisations e.g airline cabin crew, hotel receptionists, bar staff
Indirect employment
Created to supply and support travel n tourism organisations e.g the bakers that make the bread for the hotels
GDP
Gross domestic product- the value of a country’s economy
Infrastructure development
The growth in tourism
Domestic tour operators
Offers holidays in the country
Inbound tour operators
Offers trips for the people travelling into the country
Outbound tour operators
Offers trips for people travelling into the country
Roles of tour operators
Assemble and operate components parts of holidays as a package for retail travel agents or direct sales
Products and services of a tour operator
Package holidays, transfers, travel arrangements, excursions, accommodation
Types of passenger travel
Sea,rail,road,air
Roles of passenger travel
Provide their customers with transportation
Products and services of passenger travel
Transport, entertainment, info, advice, hospitality
Nateral visitor attractions
Created by nature
Purpose built arttractions
Built to attract tourists to the area
Heritage visitor attractions
Old and run down
Roles of visitor attractions
Entertainment, fun, education
Products and services of visitor attractions
Info, exhibits, rides, souvenirs, guides, catering
Roles of accommodation
Provide different accommodation,services and facilities
Types of accommodation
Caravan
Apartments
Youth hostel
Hotel
Motel
Camping
Serviced accommodation
Rooms,Concierge,resteraunt, bar, conference rooms, leisure, hospitality
Non services accommodation
Self catering facilities, rooms
Youth hostels
Shared rooms, dorms, self catering facilities, advice, info, meals
Camping,caravans sites, holiday parks
Caravan pitches, static caravans, tents, parks, chalets, entertainment, lodges, hospitality, sports, recreation
Role of arts and entertainment
To entertain
Products and services of arts and entertainment
Entertainment, music, catering
CAA
Civil aviation authorities
ORR
Office of rail regulation
ABTA
Association of British travel agents
AITO
Association of tour operators
What do ancilary organisations include
Airport transfers
Car hire
Ensurance
Event booking
Private organisations in the travel and tourism sector
Organisations owned or controlled by private individuals or share holders
Public organisations in the travel and tourism sector
Funded and sometimes owned by central and local government
Voluntary organisations in the travel and tourism sector
Independent organisations funded by membership, donations, grants, sales of products and services
Common ownership
When a number of companies are all owned by one main company
Commercial partnerships
How the product or service gets to the customer
Vertical integration
When a business at one level of the distribution buys or merges with a business at another level - higher or lower
Horizontal integration
Businesses is at one level of the chain of distribution buys or merges with a business at the same level
Advantages of Interrelationships
Increased sales
Marketing,advertising efforts doubled
Shared resources
Wider customer base
Disadvantages of interelationships
Size of operation
Loss of personalised care
Inflexiblity
What can technology be used for
-Increase customer sales/numbers
-Promote products and services
-Help organisations meet customer expectations
How can technology be used in airports
Self Check in
Body scanner
Wi-Fi areas
Security
How can technology be used in visitor attractions
Multimedia
Interpretation
Online bookings
How can technology be used in accommodation
Entertainment
Communication
Online bookings
How can technology be used in mobile apps
Communication of information
Bookings
Comparison
How can technology be used in ticketing
Etickets
Mtickets
How can technology be used in websites
Reviews
Bookings
Vertural tours
