DEFINITION OF TERMS Flashcards
The carrier on which the passenger departs from the connecting point.
e.g. SO076/ PR102
ACCEPTING/ RECEIVING CARRIER
Services sold in behalf of an airline with the issuance of a separate traffic document.
ANCILLARY SERVICES
Passengers who land at their point of destination.
ARRIVING OR LANDING
PASSENGERS
Articles, effects and other personal property of a passenger which are necessary for wear, use, comfort, or convenience in connection with his trip.
BAGGAGE
The airline that takes the passenger from a particular boarding point
BOARDING AIRLINE
The point where the passenger is scheduled to embark on a flight.
BOARDING POINT
The seat accommodation held for a passenger in advance on a given flight.
BOOKING RESERVATION
The airline which the passenger made his reservations with This may the airline that made the original reservations, or the one which the passenger contacted en route to request changes in the reservations.
BOOKING AIRLINE
Baggage hand carried by the passenger in the cabin. This compromises all personal articles other than the allowed carry-on items needed by the passenger during flight.
CABIN / HAND CARRIED BAGGAGE
A flight that will definitely not depart or arrive as scheduled on that day.
CANCELLED FLIGHT
Means the transportation of persons or property by air, with or without remuneration, including all incidental services.
CARRIAGE
Pertains to the airline/s. e.g. Philippine Airlines, Inc.
CARRIER
That part of passenger’s baggage which the carrier took sole custody during carriage and for which it issued corresponding baggage claim checks.
CHECKED BAGGAGE
Means applicable laws, regulations, procedures and restrictions that govern the transport of passengers / items by air.
CONDITIONS OF CARRIAGE
Refers to a passenger holding a confirmed ticket on a particular flight but is not listed in the Passenger Name List
(PL. This type of inconvenienced passenger is also known as OKNOREC (NO RECORD) passengers.
CONFIRMED UNMANIFESTED
PASSENGER
Means two or more tickets concurrently issued to a passenger and together constitute a single contract of carriage.
CONJUNCTION TICKET
The station en route where the passenger has to change aircraft either with the same airline or with a different airline.
e.g. KL321 / PR307
TG621 / TG321
AMS / HKG / MNL
MNL / BKK / CPH
CONNECTING POINT
A type of delay where the ETD/ETA are changed more than once subsequent to announcement of initial rescheduled departure/arrival times owing to difficulty in rectifying the cause of delay.
CREEPING DELAY
Standard regulations equipment issued by the company to flight deck and cabin crew. The contents of which are limited to clothing, personal effects and other items which are reasonably necessary in the performance of the functions for the duration of their assignment.
CREW BAGGAGE
The area where passengers declare to authorities with the use of Customs Declaration Forms the contents and value of the items brought into the country.
CUSTOMS AREA
Articles or substances which are capable of posing a risk to health, safety, property or the environment. These items are enumerated and classified in the Dangerous Goods Regulations.
DANGEROUS GOODS
A flight that is unable to depart or arrive as scheduled and consequently rescheduled at a later time.
DELAYED FLIGHT
The airline that takes the passenger to his interline point, stopover point or destination
DELIVERING AIRLINE
An amount payable to passengers holding confirmed reservation on a flight but was denied boarding due to overselling.
DENIED BOARDING
COMPENSATION
A passenger who in spite of having confirmed reservations was not taken in the flight due to overselling.
DENIED BOARDING PASSENGER
The point at which the passenger is scheduled to disembark from a flight of the boarding airline.
DEPLANING POINT
A person who has entered a country either legally or illegally) and who now has been formally ordered by the authorities to be removed from the country.
DEPORTEE
Refers to a flight that deviates from its published route and lands at an airport other than its scheduled destination or airport of origin.
DIVERTED or REROUTED FLIGHT
Means the ultimate stopping space of the passengers according to the contract of carriage.
DESTINATION
A passenger who arrives on one flight and departs on the same aircraft and/or flight.
DIRECT TRANSIT PASSENGER
Refers to a flight that deviates from the published route and as a result, returns to the airport of origin or lands in a alternate airport other than its airport of destination.
DIVERTED FLIGHTS